How it works
Follow these 3 simple steps to start awarding bonus loyalty points automatically when customers complete orders
Order Created
Order Created
List Customer
List Customer
Add Points to Customer
Add Points to Customer
Make it your own
Customize this workflow even further:
Set different point amounts based on order value
Award more points for higher-value orders using conditional logic - give 50 points for orders under $100, 100 points for orders $100-200, and 200 points for orders over $200.
Award points for specific product categories only
Add filters to check product tags or collections, so bonus points are only given when customers buy from featured categories like "New Arrivals" or "Premium Products."
Send notification emails about bonus points
Connect email apps like Mailchimp or Klaviyo to automatically notify customers when they receive bonus points, increasing engagement with your loyalty program.
Track bonus point campaigns in spreadsheets
Add a Google Sheets step to log every bonus point award with customer details, order value, and timestamp for campaign performance analysis.
Frequently asked questions
What happens if a customer doesn't have a LoyaltyLion account yet?
The workflow will fail at the "List Customer" step if no matching loyalty account is found. You'll need to ensure customers are enrolled in your loyalty program before or during checkout, or add conditional logic to create new accounts automatically.
Can I award different point amounts for different products or order values?
Yes, you can customize the points field in the "Add Points to Customer" step to use dynamic values based on order total, product types, or customer segments. Replace the fixed "100" with formulas that calculate points based on your specific rules.
Will customers receive points for refunded or cancelled orders?
This workflow triggers on order creation, so points are awarded immediately when orders are placed. You'll need to add a separate workflow that monitors for refunds and deducts points accordingly to prevent customers from keeping bonus points for cancelled purchases.
What is a template?
MESA templates are fully pre-configured workflows built and vetted by Shopify Experts. Unlike competitor templates that provide basic scaffolds requiring extensive setup, MESA templates come with all data variables properly mapped, required fields configured, and steps ready to activate. You can turn them on immediately and start automating.
Can I customize a template?
Absolutely! While our templates work out-of-the-box, every step can be personalized to match your exact business requirements. Add conditional logic, integrate additional apps, or build more sophisticated workflows. MESA's templates provide a solid foundation that you can expand as needed.
Are templates free?
Yes! Our entire library of expert-built, production-ready templates is free to use. Unlike platforms that charge for premium templates or provide only basic scaffolds, MESA gives you access to hundreds of fully-configured, vetted workflows at no additional cost.
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