Shopify logo Image

Cancel high-risk orders

time saved Saves 5 minutes

Stop fraud in its tracks with the help of Shopify's fraud algorithm. This template will cancel the order automatically if detected as high-risk and send an email to the customer notifying them of the cancellation. In addition, this template will send an email to the store owner to make them aware of the risky transaction; and so the inventory can be updated appropriately.

Step 1. Every time this happens:

Shopify logo
An order is created

Step 2. Then do this:

Determine if the order is recommended by Shopify to be canceled

Step 3. Then do this:

Cancel the order if it is flagged as high-risk

Step 4. Then do this:

Send an email to the store owner about the canceled high-risk order

“Not only did they create customized workflows that saved us from using a developer, but the support team is amazing.”


Tea Drops

“Simple and easy to use. Great staff to help support and accomplish goals. Lots of integrations and tons of ways to customize.”


Knowing Labs

“MESA automated our tasks. Their support team has been great and they've helped setup a number of workflows for us quickly.”