Cancel high-risk orders
Stop fraud in its tracks with the help of Shopify's fraud algorithm. This template will cancel the order automatically if detected as high-risk and send an email to the customer notifying them of the cancellation. In addition, this template will send an email to the store owner to make them aware of the risky transaction; and so the inventory can be updated appropriately.
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Complimentary template customizations.
Workflow Steps:
Step 1. Every time this happens:
An order is created
Step 2. Then...
Determine if the order is recommended by Shopify to be canceled
Step 3. Then...
Cancel the order if it is flagged as high-risk
Step 4. Then...
Send an email to the store owner about the canceled high-risk order
Frequently Asked Questions
What is a template?
Can I personalize a template?
Can MESA help me customize a workflow template?
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