Approve Thank-You Emails Before Sending to Customers

When a customer completes a purchase, this trigger automatically collects the order information including customer name, email, order number, total price, and line item details. The trigger is pre-configured to activate on all new orders, so you don't need to set specific conditions or filters. All this order data gets passed to the next step where you can review it before sending the thank-you email.

The step automatically pulls your shop information from Shopify's API, including your store name, which gets used in the email signature. This happens in the background without any input needed from you. The shop name will appear as "The [Your Shop Name] Team" in the thank-you email that gets sent to customers after you approve it.

You'll receive an approval request showing the order number, customer email, and total price for each new order. The approval includes a text field where you can add custom notes that will be included in the customer's email if you choose to send it. Click "Send Email" to proceed with sending the thank-you message, or "Reject" to skip sending an email for that order. This gives you complete control over which orders receive automated thank-you emails.

The email automatically addresses the customer by their first name and includes their specific order number in both the subject line and message body. If you added notes during the approval step, those get included in the email as "Additional notes" section. The email comes from your configured sender address and includes your shop name in the signature. The customer receives a professional confirmation that feels personal and includes any specific details you wanted to add about their order.