Tag a customer if they provide a negative survey response
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Knowing how you should interact with specific customers can be very helpful in certain situations. This template tags a Shopify customer if they give a low score on their Delighted survey. This provides your team with more insight on your customers.
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BeautiHere's how this template works:
Step 1. Every time this happens:
Survey response is created
Step 2. Then do this:
Determine if the customer gave a score less than 5
Step 3. Then do this:
Add a tag to a Shopify customer
Done!
Relax. We got you!
With free onboarding service included, our experts will setup this template so you can finally rid yourself of this task.