Automation Template:

Tag a customer if they provide a negative survey response

icon: time saved Save 3 minutes every workflow run.
icon: personalize Every step is 100% customizable.

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Tag customers who leave a negative review so you can follow up with them to understand their issues or to recognize if there are patterns in their unhappy behavior. This template will tag a customer if they provide a survey score that is less than 5.

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Included 7-day free trial for premium plans.

Included Live chat, email support included.

Included Complimentary template customizations.

Workflow Steps:

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Step 1. Every time this happens:

Survey response is created

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Step 2. Then...

Determine if the customer gave a score less than 5

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Step 3. Then...

Add a tag to a Shopify customer

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