Track Customer Recharge Order Count in Shopify Order Notes
Easily monitor customer subscription progress by adding their Recharge order count to Shopify order notes. This MESA workflow template automatically logs the number of completed Recharge orders in the order notes when a new order is created, providing insights into each customer’s subscription journey. Use this information to enhance inventory planning and offer personalized experiences based on subscription milestones.
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How it works
3 steps to start adding order count notes to subscription orders at specific milestones
Order Created
Order Created
Filter by Order Count of Subscription
Filter by Order Count of Subscription
Update Order Notes
Update Order Notes
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Frequently asked questions
Can I set different notes for different order numbers in the same workflow?
No, this workflow adds the same note to all orders matching your specified count. To add different notes for different order numbers (like "Order 1" vs "Order 5"), you'll need to create separate workflows with different order count filters and note text.
What happens if a customer skips an order in their subscription?
The filter looks at the actual sequence number of orders within that customer's subscription, not calendar timing. If a customer skips their third order but then receives their fourth order, that fourth order will be treated as order number 3 in the sequence.
Will this work with one-time Recharge orders or only subscriptions?
This workflow is designed specifically for subscription orders in Recharge. One-time orders won't have the subscription order count data needed for the filter to work properly, so they'll be ignored by this workflow.
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