Connect Gorgias to Monday.com and automate your tasks
MESA's Gorgias to Monday.com integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.
★★★★★ 4.9 rating on Shopify App Store
Why integrate Gorgias with Monday.com
The Gorgias to Monday.com integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.
Give your support team full Shopify context on every ticket
When a customer reaches out in Gorgias, MESA pulls their Shopify order history, tags, and customer details into the ticket automatically. Your team responds with the full picture without switching between tools to find it.
Data integration
Update customer records in your store from Gorgias ticket activity
When a key detail is captured or a resolution is logged in Gorgias, MESA writes it to the matching customer record in your store. Your store and your support platform stay in sync without anyone reconciling them manually after every interaction.
Trigger Gorgias tickets from order and fulfillment events
When an order ships, a delivery is delayed, or a return is filed, MESA opens or updates the right Gorgias ticket automatically. Your support team gets ahead of customer questions before they arrive rather than reacting after a complaint is filed.
Turn Shopify orders into monday.com items automatically
When an order needs hands-on work (a custom request, a wholesale order, a rush shipment), MESA creates a monday.com item with the order number, products, and due date in the right columns. Your team works the board, not the Shopify admin.
Update your store when a monday.com status changes
When a column value changes on an item, like a status moving to Done, MESA tags the Shopify order or updates the product it belongs to. Work finished on the board shows up in your store right away.
Keep a live board of fulfillment, returns, and stock
MESA adds or updates items as orders ship, refunds are issued, and inventory drops, and moves them between groups as their status changes. Your ops board reflects what is happening without anyone maintaining it.
Build any Gorgias and Monday.com automation
MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.
Expert support included
MESA includes hands-on support from automation experts who know how to get things done.
Free workflow setup
We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.
Fast response times
Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.
Managed services available
Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.
Real humans, always
Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.
Integrate Gorgias with Monday.com today.
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