Connect Gorgias to Linear and automate your tasks
MESA's Gorgias to Linear integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.
★★★★★ 4.9 rating on Shopify App Store
Why integrate Gorgias with Linear
The Gorgias to Linear integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.
Give your support team full Shopify context on every ticket
When a customer reaches out in Gorgias, MESA pulls their Shopify order history, tags, and customer details into the ticket automatically. Your team responds with the full picture without switching between tools to find it.
Data integration
Update customer records in your store from Gorgias ticket activity
When a key detail is captured or a resolution is logged in Gorgias, MESA writes it to the matching customer record in your store. Your store and your support platform stay in sync without anyone reconciling them manually after every interaction.
Trigger Gorgias tickets from order and fulfillment events
When an order ships, a delivery is delayed, or a return is filed, MESA opens or updates the right Gorgias ticket automatically. Your support team gets ahead of customer questions before they arrive rather than reacting after a complaint is filed.
Turn customer bug reports into Linear issues
When a customer reports a checkout or storefront problem by email or form, your AI assistant writes a clear issue with steps to reproduce and creates it in the right Linear team. Developers get a usable ticket, not a forwarded email.
Open a Linear issue when a fulfillment fails
When a fulfillment service fails to complete an order in Shopify, MESA creates a Linear issue with the order and error details. The integration bug gets fixed before more orders back up.
Data integration
Share Linear project updates with the whole team
When a project update is posted in Linear, MESA sends it to a Slack channel or email list. Marketing and support know what is shipping without logging into Linear.
Build any Gorgias and Linear automation
MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.
Expert support included
MESA includes hands-on support from automation experts who know how to get things done.
Free workflow setup
We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.
Fast response times
Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.
Managed services available
Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.
Real humans, always
Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.
Integrate Gorgias with Linear today.
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