Google Forms + Zendesk workflows
MESA is the fastest way to automate Google Forms to Zendesk. MESA gives you complete control over which fields you send, how they're formatted, and when the sync happens, all without touching a line of code. Start with a pre-built template that matches your needs, customize it with the help of AI, or build something completely unique in under 10 minutes.
No templates yet? We'll help you build it
Our automation experts can help you create a custom Google Forms to Zendesk workflow tailored to your needs.
Get hands-on support from our team to design and set up the workflow you're after—no code required.
Get help building your workflow →1,000+ merchants trust MESA to help them multiply their impact without multiplying their work.
Ready to integrate Google Forms with Zendesk? Try MESA free for 7 days.
Our support team will help you set up your first workflow for free.
Build any workflow with these Google Forms and Zendesk steps
Making workflows is easy. Triggers start a workflow then, actions occur when it's running. Read more Google Forms docs in our knowledge base.
Why automate Google Forms to Zendesk?
Google Forms to Zendesk automations get more done in less time. Automate the everyday tasks holding back your potential growth.
Customer Feedback Surveys
After a purchase, automatically send a Google Form to gather feedback. This provides valuable insights into your customer's experience, helping you refine your products and services.
Custom Product Orders
If you offer customizable products, you can link to a Google Form at checkout. This allows customers to easily input their specific requests, making the process more organized for you.
Pre-orders and Waitlists
Use Google Forms to capture pre-orders or add customers to a waitlist for out-of-stock items. This not only gauges interest but also helps you manage inventory more effectively.
Customer order issue tracking and resolution workflow
Connect order data directly to support tickets, enabling agents to resolve issues faster with complete customer purchase history and context.
Ecommerce return request to support ticket generation
Connect return reasons, product details, and customer data to streamline the support process and reduce resolution time for refunds and exchanges.
Customer satisfaction survey results to CRM lead scoring
Create targeted follow-up workflows for unhappy customers while identifying satisfied customers for upselling opportunities and testimonial requests.
Automate your work in less clicks
MESA makes automation achievable so you can multiply your impact without multiplying the work.
Try MESA for free 7-day trial included. Cancel anytime.Expert support included
MESA includes hands-on support from automation experts who know how to get things done.
Free workflow setup
Book a session and we'll build your first workflow with you—live. Most merchants walk away with automation saving 5+ hours/week.
Fast response times
Average first response: Same day, Critical issues: Immediate escalation
Complex builds: 24-48 hours
Managed services available
Personalized workflow reviews, and quarterly check-ins to identify new automation opportunities as your business grows.
Real humans, always
Live chat with real automation experts (not bots). Email support monitored 9am-5pm PST. Google Meet sessions for complex workflows.











