Start a return with Forms by MESA
Forms by MESA to Slack Automation TemplateLink to a form from your Tracktor tracking page or on a customer's Order History page that allows customers to easily initiate an order return. The full order details, as well as the Reason for Return, will be included in the email to your back office. This automation could be extended to automatically generate a return label that is sent to the customer.
Add TemplateHere's how this template works:
Step 1: Everyt time this happens:
A form response from a customer is created
Step 2: Then do this:
Retrieve the customer's order
Step 3: Then do this:
Add a row with the form response
Step 4: Then do this:
Send a message to customer
Step 5: Then do this:
Slack a message to your team
Less work. Accomplish more.
Our team will setup this template for you. Just ask!