Automation Template:

Start a return with Forms by MESA when a form response is received

icon: time saved Save 9 minutes every workflow run.
icon: personalize Every step is 100% customizable.

Add Template Request Setup

Give customers the option to start a return on their own. This template will walk you through how to embed a return form on your Shopify store. Any return requests you receive will trigger a Slack notification and email the customer to inform them the request was received.

Included Forever free plan available.

Included 7-day free trial for premium plans.

Included Live chat, email support included.

Included Complimentary template customizations.

Workflow Steps:

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Step 1. Every time this happens:

A form response from a customer is created

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Step 2. Then...

Retrieve the customer's order

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Step 3. Then...

Add a row with the form response

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Step 4. Then...

Send a message to customer

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Step 5. Then...

Slack a message to your team


Frequently Asked Questions

What is a template?

Can I personalize a template?

Can MESA help me customize a workflow template?

Loved by 1k+ brands using Shopify & Shopify Plus.

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How To Get Started

1 Add MESA form the Shopify App Store


Easy to add on your Shopify store and free to get started.

2 Connect your apps

Connect Apps

We have all the apps your ecommerce business needs.

3 Sit back and relax

Chill Out

Save hours every week from your new automation lifestyle.

Automate the everyday challenges of running a Shopify store.

“Not only did they create customized workflows that saved us from using a developer, and the support team is amazing.”


Tea Drops

“Simple and easy to use. Great staff to help support and accomplish goals. Lots of integrations and tons of ways to customize.”


Knowing Labs

“MESA automated our tasks. Their support team has been great and they've helped setup a number of workflows for us quickly.”


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