Start a return with Forms by MESA when a form response is received
Give customers the option to start a return on their own. This template will walk you through how to embed a return form on your Shopify store. Any return requests you receive will trigger a Slack notification and email the customer to inform them the request was received.
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Step 1. Every time this happens:
A form response from a customer is created
Step 2. Then...
Retrieve the customer's order
Step 3. Then...
Add a row with the form response
Step 4. Then...
Send a message to customer
Step 5. Then...
Slack a message to your team
Loved by 1k+ brands using Shopify & Shopify Plus.
Frequently Asked Questions
- What is a template?
- Templates are pre-made workflows by our team of experts. Instead of building a workflow from scratch, these have all the steps needed to complete the task.
- Can I personalize a template?
- Yes! Every step can be customized to meet your exact requirements. Additionally, you can even add more steps and make it more sophisticated.
- Can MESA handle the setup for me?
- Yes, check out our Expert Workflow Setup. We'll collaborate with you to craft the perfect workflow so you're up and running with confidence.
How to get started
Easily add on your Shopify store and free to get started.
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