Start a return with Forms by MESA when a form response is received
Give customers the option to start a return on their own. This template will walk you through how to embed a return form on your Shopify store. Any return requests you receive will trigger a Slack notification and email the customer to inform them the request was received.
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Step 1. Every time this happens:
A form response from a customer is created
Step 2. Then...
Retrieve the customer's order
Step 3. Then...
Add a row with the form response
Step 4. Then...
Send a message to customer
Step 5. Then...
Slack a message to your team
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