Automation Template:

Start a return with Forms by MESA when a form response is received

icon: time saved Save 9 minutes every workflow run.
icon: personalize Every step is 100% customizable.

Start with this template

Give customers the option to start a return on their own. This template will walk you through how to embed a return form on your Shopify store. Any return requests you receive will trigger a Slack notification and email the customer to inform them the request was received.

Included 7-day free trial for all plans.

Included Live chat, email support included.

Included Expert workflow setup service available.

Workflow Steps:

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Step 1. Every time this happens:

A form response from a customer is created

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Step 2. Then...

Retrieve the customer's order

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Step 3. Then...

Add a row with the form response

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Step 4. Then...

Send a message to customer

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Step 5. Then...

Slack a message to your team

🎉

Loved by 1k+ brands using Shopify & Shopify Plus.

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Frequently Asked Questions

What is a template?
Templates are pre-made workflows by our team of experts. Instead of building a workflow from scratch, these have all the steps needed to complete the task.
Can I personalize a template?
Yes! Every step can be customized to meet your exact requirements. Additionally, you can even add more steps and make it more sophisticated.
Can MESA handle the setup for me?
Yes, check out our Expert Workflow Setup. We'll collaborate with you to craft the perfect workflow so you're up and running with confidence.

How to get started

1 how it works: add mesa from shopify app store

Add MESA

Easily add on your Shopify store and free to get started.

2 how it works: connect the apps you use everyday

Connect Apps

We have all the apps your ecommerce business needs.

3 how it works: relax on a beach while your work is completed automatically

Chill Out

Save hours every week from your new automation lifestyle.

The easiest way to automate Shopify stores

Get started with a free 7-day trial. See how much you can accomplish today.

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Tea Drops

“Simple and easy to use. Lots of integrations and tons of ways to customize. Great staff to help accomplish goals.”

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Knowing Labs

“Their support team has been great and they've helped setup a number of workflows for us quickly.”

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