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Connect Etsy to Intercom

MESA is the most flexible way integrate Etsy to Intercom so you can automate any workflow - no coding required.

Rated 4.7 out of 5 stars on the Shopify App Store

Top companies trust MESA to automate the work that runs their business.

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Build your own workflows.

MESA helps you make workflows that keeps your business running. A trigger is the event to start a workflow then, actions are performed.

Why integrate Etsy to Intercom?

Etsy to Intercom integrations get more done in less time. Automate the everyday tasks holding back your potential growth.

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Sync’d Product Inventory

Managing products across multiple sales channels is a nightmare. With your ecommerce platforms connected, your inventory updates when a product sells on one marketplace: no more overselling, more customer trust, and fewer stock discrepancies.

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Unified Order Processing

Processing orders from multiple platforms is a time suck and error-prone. Centralize your order management, and you can manage all sales from one place: faster fulfillment, faster shipping, and fewer mistakes.

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Broader Customer Reach

Selling across multiple marketplaces and online channels gets you in front of a broader and more diverse audience. Each sales channel has its customer demographics, giving it more brand visibility and sales opportunities.

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Consistent Branding and Marketing

A consistent brand presence across multiple platforms builds your brand and customer trust. Sync your product details, descriptions, and images, and you’ll deliver a seamless shopping experience no matter where your customers find you.

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Data-Driven Insights

Having multiple sales channels gives you valuable analytics and sales data across platforms. Track trends, customer preferences, and performance metrics and make informed decisions to optimize pricing, inventory management, and marketing for more profit.

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Real-Time Customer Support

By connecting Shopify with Intercom, you can provide live chat support directly on your store's pages. This enables immediate assistance to customers who have queries, leading to increased satisfaction and potentially higher conversion rates.

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Personalized Marketing

Utilize Intercom's segmentation and targeting capabilities with your Shopify customer data to send highly personalized messages, emails, or in-app messages. These tailored communications can result in higher engagement and better retention.

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Abandoned Cart Recovery

Set up automated messages through Intercom to target customers who have abandoned their carts in Shopify. A well-timed message can prompt customers to complete their purchase, recovering potentially lost sales.

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Enhanced Customer Insights

Intercom's integration with Shopify offers a unified view of customer interactions and purchase history. This visibility helps you understand customer behavior better and can inform strategies for upselling, cross-selling, or improving overall customer experience.

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Order Support & Updates

Create automated workflows to keep customers updated about their orders, shipping status, or any changes to their purchase. Connecting Intercom with Shopify allows you to send these notifications through the customers' preferred channels, whether it's chat, email, or in-app messaging.

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How MESA works

MESA helps you connect two or more apps to handle repetitive tasks automatically, no code necessary.

Step 1.

Start with a trigger

Select a trigger that sets your workflow in motion.

This could be anything from a new order in your Shopify store to a customer signing up for your newsletter.

Triggers are the starting points that tell MESA when to act.

Step 2.

Add an action

Next, choose the action that should follow the trigger.

Actions are the tasks that MESA will perform automatically, such as sending a confirmation email or updating your product inventory.

Linking actions to triggers is how you build a seamless workflow process.

Step 3.

Personalize

Make your workflow even more flexible using built-in apps.

Customize your automation with tools that match your specific needs, whether it's scheduling theme changes or syncing with your CRM.

Personalization ensures your workflows fit your unique business requirements.

All set!

You just made a workflow

Finally, enable your workflow. You've just automated a task that will save you time and reduce manual effort.

With MESA, complex processes become simple, freeing you up to focus on what matters most—growing your business.

Learn how to automate Etsy

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Fully supported by automation experts.

Get help from our team of experts and industry partners, who are dedicated to ensuring your MESA experience is smooth, efficient, and tailored to your exact business needs.

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Knowledge Base

Training guides, tutorials, and platform documentation.

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Service Partners

Consult on automation strategy to build your workflow.

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Contact us

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MESA is the most customizable automation platform.