Connect Delighted and Web Request to automate your work

Describe to build
Activity reports
Fully supported

MESA's Delighted to Web Request integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

★★★★★ 4.9 rating on Shopify App Store

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Start when...
Personalize with built-in tools...
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Then, do this...
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Why integrate Delighted with Web Request

The Delighted to Web Request integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Customer experience icon

Customer experience →

Send Delighted surveys at the right moment in the customer journey

When a Shopify order is delivered, a return is completed, or a customer hits a milestone, MESA triggers the right Delighted survey automatically. Your feedback arrives when the experience is still fresh, not on a fixed schedule disconnected from what just happened.

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Data integration →

Sync Delighted survey responses back to Shopify customer records

When a customer completes a Delighted survey, MESA updates their Shopify record with the score, sentiment, and key details. Your customer profiles reflect how people feel about your brand, not just what they bought.

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Order automation →

Alert your team when a low NPS or CSAT score needs immediate follow-up

When a Delighted response comes in below a threshold, MESA notifies the right person through Slack or email with the customer's order context already attached. Your team responds while the customer is still reachable and the situation is still recoverable.

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Data integration →

Serve Shopify data to any storefront or app

Web Request creates a callable URL that runs a full MESA workflow and returns the result. Use it to serve customer metadata, product details, or stored records directly to your storefront or custom app.

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Enterprise automation →

Proxy API calls and keep credentials server-side

Route sensitive API calls through MESA so credentials never touch the client. Web Request handles the external call and returns the response — no middleware or custom server required.

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Customer experience →

Build logic-driven redirects for any URL

Web Request can return a 301 or 302 redirect as its response, letting you build workflow-powered routing. Send visitors to personalized landing pages, conditional destinations, or post-action URLs.

Build any Delighted and Web Request automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Not just software—partnership

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Ongoing optimization

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Delighted with Web Request today.

Enjoy a 7-day free trial. Get your first workflow in minutes.

Try MESA today →