Connect Delighted and Odoo to automate your work
MESA's Delighted to Odoo integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.
★★★★★ 4.9 rating on Shopify App Store
Why integrate Delighted with Odoo
The Delighted to Odoo integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.
Send Delighted surveys at the right moment in the customer journey
When a Shopify order is delivered, a return is completed, or a customer hits a milestone, MESA triggers the right Delighted survey automatically. Your feedback arrives when the experience is still fresh, not on a fixed schedule disconnected from what just happened.
Sync Delighted survey responses back to Shopify customer records
When a customer completes a Delighted survey, MESA updates their Shopify record with the score, sentiment, and key details. Your customer profiles reflect how people feel about your brand, not just what they bought.
Alert your team when a low NPS or CSAT score needs immediate follow-up
When a Delighted response comes in below a threshold, MESA notifies the right person through Slack or email with the customer's order context already attached. Your team responds while the customer is still reachable and the situation is still recoverable.
Push every Shopify order into Odoo for back-office processing
When an order is placed in Shopify, MESA sends it to Odoo with the relevant details — line items, customer record, payment status — already populated. Your ERP reflects every sale the moment it happens without a manual import step or a scheduled sync holding things back.
Keep inventory accurate across Shopify and Odoo in real time
When stock changes in Odoo — a production run completed, a purchase order received, a manual adjustment — MESA updates the corresponding Shopify product availability. Your storefront never oversells what your ERP knows isn't there.
Sync Shopify customer records with Odoo's CRM and accounting modules
When a new customer places their first Shopify order, MESA creates or updates their record in Odoo across the relevant modules — CRM, accounting, contacts. Your back-office always reflects the same customer your storefront sees without periodic reconciliation between systems.
Build any Delighted and Odoo automation
MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.
Expert support included
MESA includes hands-on support from automation experts who know how to get things done.
Free workflow setup
We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.
Fast response times
Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.
Managed services available
Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.
Real humans, always
Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.
Integrate Delighted with Odoo today.
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