Connect Delighted to Monday.com and automate your tasks

Describe to build
Activity reports
Fully supported

MESA's Delighted to Monday.com integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

★★★★★ 4.9 rating on Shopify App Store

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Start when...
Personalize with built-in tools...
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Then, do this...
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Why integrate Delighted with Monday.com

The Delighted to Monday.com integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Customer experience icon

Customer experience →

Send Delighted surveys at the right moment in the customer journey

When a Shopify order is delivered, a return is completed, or a customer hits a milestone, MESA triggers the right Delighted survey automatically. Your feedback arrives when the experience is still fresh, not on a fixed schedule disconnected from what just happened.

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Data integration

Sync Delighted survey responses back to Shopify customer records

When a customer completes a Delighted survey, MESA updates their Shopify record with the score, sentiment, and key details. Your customer profiles reflect how people feel about your brand, not just what they bought.

Order automation icon

Order automation →

Alert your team when a low NPS or CSAT score needs immediate follow-up

When a Delighted response comes in below a threshold, MESA notifies the right person through Slack or email with the customer's order context already attached. Your team responds while the customer is still reachable and the situation is still recoverable.

Order automation icon

Order automation →

Turn Shopify orders into monday.com items automatically

When an order needs hands-on work (a custom request, a wholesale order, a rush shipment), MESA creates a monday.com item with the order number, products, and due date in the right columns. Your team works the board, not the Shopify admin.

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Fulfillment operations →

Update your store when a monday.com status changes

When a column value changes on an item, like a status moving to Done, MESA tags the Shopify order or updates the product it belongs to. Work finished on the board shows up in your store right away.

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Inventory management →

Keep a live board of fulfillment, returns, and stock

MESA adds or updates items as orders ship, refunds are issued, and inventory drops, and moves them between groups as their status changes. Your ops board reflects what is happening without anyone maintaining it.

Build any Delighted and Monday.com automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Not just software—partnership

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Ongoing optimization

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Delighted with Monday.com today.

Enjoy a 7-day free trial. Get your first workflow in minutes.

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