Connect Delighted and Gatsby to automate your work

Describe to build
Activity reports
Fully supported

MESA's Delighted to Gatsby integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

★★★★★ 4.9 rating on Shopify App Store

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Start when...
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Why integrate Delighted with Gatsby

The Delighted to Gatsby integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

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Customer experience →

Send Delighted surveys at the right moment in the customer journey

When a Shopify order is delivered, a return is completed, or a customer hits a milestone, MESA triggers the right Delighted survey automatically. Your feedback arrives when the experience is still fresh, not on a fixed schedule disconnected from what just happened.

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Data integration →

Sync Delighted survey responses back to Shopify customer records

When a customer completes a Delighted survey, MESA updates their Shopify record with the score, sentiment, and key details. Your customer profiles reflect how people feel about your brand, not just what they bought.

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Order automation →

Alert your team when a low NPS or CSAT score needs immediate follow-up

When a Delighted response comes in below a threshold, MESA notifies the right person through Slack or email with the customer's order context already attached. Your team responds while the customer is still reachable and the situation is still recoverable.

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Data integration →

Add Instagram subscribers to Shopify as customers automatically

When a follower subscribes through a Gatsby Instagram campaign, MESA creates or updates their record in Shopify. Your store knows about the customer from the moment they raise their hand on Instagram, before they ever place an order.

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Customer experience →

Trigger a welcome flow the moment someone subscribes via Instagram

When a new subscriber joins through a Gatsby DM campaign, MESA sends the signal to Klaviyo and starts the right onboarding sequence. Your first impression lands while the engagement is still warm, not after a sync cycle.

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Order automation →

Tag Shopify customers based on which Gatsby campaign acquired them

When a subscriber joins through a specific Gatsby campaign — a giveaway, a product launch, a keyword trigger — MESA applies the corresponding Shopify tag to their customer record. Your segments reflect how each customer was acquired without anyone managing attribution manually.

Build any Delighted and Gatsby automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Not just software—partnership

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Ongoing optimization

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Delighted with Gatsby today.

Enjoy a 7-day free trial. Get your first workflow in minutes.

Try MESA today →