Code + Intercom workflows
MESA is the fastest way to automate Code to Intercom. MESA gives you complete control over which fields you send, how they're formatted, and when the sync happens, all without touching a line of code. Start with a pre-built template that matches your needs, customize it with the help of AI, or build something completely unique in under 10 minutes.
No templates yet? We'll help you build it
Our automation experts can help you create a custom Code to Intercom workflow tailored to your needs.
Get hands-on support from our team to design and set up the workflow you're after—no code required.
Get help building your workflow →1,000+ merchants trust MESA to help them multiply their impact without multiplying their work.
Ready to integrate Code with Intercom? Try MESA free for 7 days.
Our support team will help you set up your first workflow for free.
Why automate Code to Intercom?
Code to Intercom automations get more done in less time. Automate the everyday tasks holding back your potential growth.
Customization and Flexibility
Code enables you to inject custom JavaScript code within various points of the automation or integration process. This provides an unparalleled level of control and customization, allowing you to tailor workflows to match specific business needs, user behaviors, or unique store requirements.
Enhanced Capabilities
By allowing custom code within workflows, you can create complex and nuanced automations that go beyond standard capabilities. This can include things like specialized data processing, conditional logic, dynamic content generation, or integration with unique third-party services, all enhancing the capabilities of the Shopify store.
Streamlined Development
With Code, you can directly add and manage custom JavaScript within the Shopify environment. This streamlines the development process and allows for quicker implementation of custom features or updates, catering to the need for agility and responsiveness in a fast-paced ecommerce landscape.
Give your support team full Shopify context on every conversation
When a customer starts a conversation in Intercom, MESA pulls their Shopify order history, tags, and customer details into the thread. Your team responds with the full picture without switching between tools to find it.
Create and update Shopify customer records from Intercom conversations
When a new contact is created or a key detail is captured in Intercom, MESA writes it to the corresponding Shopify customer record. Your store and your support platform share a single view of every customer without periodic reconciliation.
Trigger Intercom messages from Shopify order and fulfillment events
When an order ships, a delivery is delayed, or a return is filed in Shopify, MESA sends the signal to Intercom and triggers the right message to the customer. Your proactive outreach runs on what actually happens in your store, not on a fixed schedule.
Automate your work in less clicks
MESA makes automation achievable so you can multiply your impact without multiplying the work.
Try MESA for free 7-day trial included. Cancel anytime.Expert support included
MESA includes hands-on support from automation experts who know how to get things done.
Free workflow setup
Book a session and we'll build your first workflow with you—live. Most merchants walk away with automation saving 5+ hours/week.
Fast response times
Average first response: Same day, Critical issues: Immediate escalation
Complex builds: 24-48 hours
Managed services available
Personalized workflow reviews, and quarterly check-ins to identify new automation opportunities as your business grows.
Real humans, always
Live chat with real automation experts (not bots). Email support monitored 9am-5pm PST. Google Meet sessions for complex workflows.
