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Connect Help Scout to Yotpo

MESA is the most flexible way integrate Help Scout to Yotpo so you can automate any workflow - no coding required.

Rated 4.7 out of 5 stars on the Shopify App Store

Top companies trust MESA to automate the work that runs their business.

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Build your own workflows.

MESA helps you make workflows that keeps your business running. A trigger is the event to start a workflow then, actions are performed.

Why integrate Help Scout to Yotpo?

Help Scout to Yotpo integrations get more done in less time. Automate the everyday tasks holding back your potential growth.

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Sync customer support insights with your CRM

Automatically update customer profiles in Salesforce, HubSpot, or another CRM whenever a new HelpScout conversation is created. Keep sales and support teams aligned with real-time customer interactions.

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Prioritize VIP customers with automated tagging

When high-value customers reach out, automatically tag their conversations and notify your team in Slack or Asana, ensuring top-tier service and faster response times.

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Trigger personalized marketing follow-ups

After a support interaction, automatically enroll customers in a follow-up email sequence in Klaviyo or Mailchimp based on their inquiry type, ensuring tailored engagement.

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Auto-escalate urgent issues to the right team

Detect keywords like “refund” or “cancel” in conversations and instantly escalate to a manager in Zendesk, Slack, or Asana for faster resolution.

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Enrich customer support with order & product data

Automatically pull Shopify order details into HelpScout conversations, giving agents full purchase history context without switching apps—leading to faster, more personalized support.

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Automate Review Collection

Yotpo Reviews will seamlessly send requests for product reviews to customers after a purchase. By integrating with your Shopify store, you can ensure that every customer is asked for their feedback, helping you collect valuable insights and build social proof.

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Enhance Product Pages with Authentic Reviews

Display real customer reviews directly on your product pages. The Shopify-Yotpo connection ensures that customers see real, unbiased opinions from previous buyers, boosting trust and conversion rates.

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Add User-Generated Content (UGC)

Easily collect and showcase customer photos and videos alongside reviews. This rich, user-generated content adds authenticity to your product listings and helps potential buyers visualize your products in real life.

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Leverage AI-Powered Insights

Understand customer sentiment and trends with Yotpo's AI-powered analysis. By connecting to your Shopify store, you can make data-driven decisions about products and marketing, tailoring your offerings to meet customer needs and desires.

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Increase Repeat Purchases

Yotpo Reviews can work in tandem with loyalty programs to encourage repeat business. Through the Shopify integration, reward customers with points or discounts for leaving reviews, creating a seamless loyalty experience that fosters ongoing engagement.

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Build AI agents in minutes that integrate, automate, and simplify your business.

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How MESA works

MESA helps you connect two or more apps to handle repetitive tasks automatically, no code necessary.

Step 1.

Start with a trigger

Select a trigger that sets your workflow in motion.

This could be anything from a new order in your Shopify store to a customer signing up for your newsletter.

Triggers are the starting points that tell MESA when to act.

Step 2.

Add an action

Next, choose the action that should follow the trigger.

Actions are the tasks that MESA will perform automatically, such as sending a confirmation email or updating your product inventory.

Linking actions to triggers is how you build a seamless workflow process.

Step 3.

Personalize

Make your workflow even more flexible using built-in apps.

Customize your automation with tools that match your specific needs, whether it's scheduling theme changes or syncing with your CRM.

Personalization ensures your workflows fit your unique business requirements.

All set!

You just made a workflow

Finally, enable your workflow. You've just automated a task that will save you time and reduce manual effort.

With MESA, complex processes become simple, freeing you up to focus on what matters most—growing your business.

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Fully supported by automation experts.

Get help from our team of experts and industry partners, who are dedicated to ensuring your MESA experience is smooth, efficient, and tailored to your exact business needs.

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Knowledge Base

Training guides, tutorials, and platform documentation.

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Service Partners

Consult on automation strategy to build your workflow.

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Contact us

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MESA is the most customizable automation platform.