Connect Help Scout and Recharge Legacy to automate your work

Customer experience →

Give your support team full Shopify context on every conversation

When a customer reaches out in Help Scout, MESA pulls their Shopify order history, tags, and customer details into the conversation. Your team responds with the full picture without switching between tools to find it.

Data integration →

Create and update Shopify customer records from Help Scout conversations

When a key detail is captured or a contact is updated in Help Scout, MESA writes it to the corresponding Shopify customer record. Your store and your support platform stay in sync without anyone reconciling them manually.

Fulfillment operations →

Trigger Help Scout conversations from Shopify order and fulfillment events

When an order ships, a delivery is delayed, or a return is filed in Shopify, MESA opens or updates the right Help Scout conversation automatically. Your support team gets ahead of customer questions before they arrive.

Implement Flexible Subscription Models

With Recharge Legacy, you can offer various subscription options that suit your products and customers. Tailor your subscription plans to match customer preferences and seasonality of products, enhancing retention and satisfaction.

Automate Recurring Billing and Alerts

Forget manual invoicing for repeat orders. Recharge Legacy handles recurring billing, automatically charging customers as per the subscription plan. It saves time, reduces errors, and keeps customers informed and engaged.

Offer Subscription Discounts and Incentives

Encourage customers to subscribe by providing exclusive discounts or incentives. These incentives build loyalty, attract new subscribers, and increase overall revenue.