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Connect Help Scout to Loop Returns

MESA is the most flexible way integrate Help Scout to Loop Returns so you can automate any workflow - no coding required.

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Build your own workflows.

MESA helps you make workflows that keeps your business running. A trigger is the event to start a workflow then, actions are performed.

Why integrate Help Scout to Loop Returns?

Help Scout to Loop Returns integrations get more done in less time. Automate the everyday tasks holding back your potential growth.

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Sync customer support insights with your CRM

Automatically update customer profiles in Salesforce, HubSpot, or another CRM whenever a new HelpScout conversation is created. Keep sales and support teams aligned with real-time customer interactions.

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Prioritize VIP customers with automated tagging

When high-value customers reach out, automatically tag their conversations and notify your team in Slack or Asana, ensuring top-tier service and faster response times.

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Trigger personalized marketing follow-ups

After a support interaction, automatically enroll customers in a follow-up email sequence in Klaviyo or Mailchimp based on their inquiry type, ensuring tailored engagement.

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Auto-escalate urgent issues to the right team

Detect keywords like “refund” or “cancel” in conversations and instantly escalate to a manager in Zendesk, Slack, or Asana for faster resolution.

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Enrich customer support with order & product data

Automatically pull Shopify order details into HelpScout conversations, giving agents full purchase history context without switching apps—leading to faster, more personalized support.

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Automated Return Process

Tired of handling returns manually? With Loop Returns, you can automate the entire return process. From return requests to shipping label creation, this integration takes the work off your shoulders, giving you more time to focus on growing your business.

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Customizable Return Portal

Reflect your brand's identity with a fully customizable return portal. Integration with Shopify allows Loop Returns to access your store's themes and colors, creating a seamless and branded return experience for your customers.

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Exchange Options

Enhance customer satisfaction by offering simple exchanges. Loop Returns enables you to provide alternative products, sizes, or colors, allowing customers to quickly select a suitable replacement. It's a win-win situation, reducing refund costs while maintaining sales.

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In-Depth Analytics

Need insights into your returns? Loop Returns provides detailed analytics that connect directly with your Shopify store. Track return rates, reasons, and trends. Understand what products are returned most often and why, and use this data to make informed inventory and marketing decisions.

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Cross-Sell Opportunities

Turn returns into revenue opportunities. Through this integration, you can suggest related products to customers during the return process, encouraging them to explore more of what your store has to offer. A disappointed purchase could turn into a delighted discovery.

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How MESA works

MESA helps you connect two or more apps to handle repetitive tasks automatically, no code necessary.

Step 1.

Start with a trigger

Select a trigger that sets your workflow in motion.

This could be anything from a new order in your Shopify store to a customer signing up for your newsletter.

Triggers are the starting points that tell MESA when to act.

Step 2.

Add an action

Next, choose the action that should follow the trigger.

Actions are the tasks that MESA will perform automatically, such as sending a confirmation email or updating your product inventory.

Linking actions to triggers is how you build a seamless workflow process.

Step 3.

Personalize

Make your workflow even more flexible using built-in apps.

Customize your automation with tools that match your specific needs, whether it's scheduling theme changes or syncing with your CRM.

Personalization ensures your workflows fit your unique business requirements.

All set!

You just made a workflow

Finally, enable your workflow. You've just automated a task that will save you time and reduce manual effort.

With MESA, complex processes become simple, freeing you up to focus on what matters most—growing your business.

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Fully supported by automation experts.

Get help from our team of experts and industry partners, who are dedicated to ensuring your MESA experience is smooth, efficient, and tailored to your exact business needs.

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