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Connect Help Scout to HubSpot

MESA is the most flexible way integrate Help Scout to HubSpot so you can automate any workflow - no coding required.

Rated 4.7 out of 5 stars on the Shopify App Store

Top companies trust MESA to automate the work that runs their business.

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Build your own workflows.

MESA helps you make workflows that keeps your business running. A trigger is the event to start a workflow then, actions are performed.

Why integrate Help Scout to HubSpot?

Help Scout to HubSpot integrations get more done in less time. Automate the everyday tasks holding back your potential growth.

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Sync customer support insights with your CRM

Automatically update customer profiles in Salesforce, HubSpot, or another CRM whenever a new HelpScout conversation is created. Keep sales and support teams aligned with real-time customer interactions.

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Prioritize VIP customers with automated tagging

When high-value customers reach out, automatically tag their conversations and notify your team in Slack or Asana, ensuring top-tier service and faster response times.

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Trigger personalized marketing follow-ups

After a support interaction, automatically enroll customers in a follow-up email sequence in Klaviyo or Mailchimp based on their inquiry type, ensuring tailored engagement.

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Auto-escalate urgent issues to the right team

Detect keywords like “refund” or “cancel” in conversations and instantly escalate to a manager in Zendesk, Slack, or Asana for faster resolution.

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Enrich customer support with order & product data

Automatically pull Shopify order details into HelpScout conversations, giving agents full purchase history context without switching apps—leading to faster, more personalized support.

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360-Degree Customer View

Get a comprehensive view of each customer's interactions with your Shopify store. From the pages they've visited to the products they've purchased, all this information is at your fingertips. Use these insights to tailor marketing efforts that enhance the customer experience.

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Automate Marketing

Say goodbye to manual marketing efforts. With HubSpot, you can set up automated email campaigns triggered by specific customer behaviors on your Shopify store. It's all about the right message at the right time, and HubSpot makes it effortless.

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Streamlined Sales Process

Integrating HubSpot CRM with Shopify enables you to create a seamless sales pipeline. Manage leads, convert them into customers, and nurture those relationships for repeat sales, all within one platform. HubSpot CRM not only helps you sell but also helps you sell smarter.

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Enhanced Customer Support

Customer service isn't just about solving problems; it's about delighting customers. With HubSpot, you can automate support ticket creation based on customer inquiries from your Shopify store. This ensures that no customer issue goes unresolved, and every interaction is a chance to exceed expectations.

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Data-Driven Decision Making

Understand what's working and what's not with HubSpot's powerful analytics tools. Integration with Shopify ensures that your data is always up to date and reflects the true pulse of your business. Make informed decisions that drive growth and profitability based on real, actionable insights.

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Build AI agents in minutes that integrate, automate, and simplify your business.

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How MESA works

MESA helps you connect two or more apps to handle repetitive tasks automatically, no code necessary.

Step 1.

Start with a trigger

Select a trigger that sets your workflow in motion.

This could be anything from a new order in your Shopify store to a customer signing up for your newsletter.

Triggers are the starting points that tell MESA when to act.

Step 2.

Add an action

Next, choose the action that should follow the trigger.

Actions are the tasks that MESA will perform automatically, such as sending a confirmation email or updating your product inventory.

Linking actions to triggers is how you build a seamless workflow process.

Step 3.

Personalize

Make your workflow even more flexible using built-in apps.

Customize your automation with tools that match your specific needs, whether it's scheduling theme changes or syncing with your CRM.

Personalization ensures your workflows fit your unique business requirements.

All set!

You just made a workflow

Finally, enable your workflow. You've just automated a task that will save you time and reduce manual effort.

With MESA, complex processes become simple, freeing you up to focus on what matters most—growing your business.

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Fully supported by automation experts.

Get help from our team of experts and industry partners, who are dedicated to ensuring your MESA experience is smooth, efficient, and tailored to your exact business needs.

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Knowledge Base

Training guides, tutorials, and platform documentation.

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Service Partners

Consult on automation strategy to build your workflow.

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Contact us

5-star customer support and live chat for automations.

MESA is the most customizable automation platform.