Tracktor to Shopify Integrations
Issue a Refund for the Shipping Cost if the Order Isn't Delivered within 5 Days
Customers have high expectations regarding shipping and expect their orders to be delivered to them quickly. If their order doesn’t arrive at their doorsteps within five days, you can set up an automation workflow on Mesa to provide them a refund for the shipping cost. It’s going to make the customer feel less frustrated as they’re still waiting for their order.
Here’s how it works:
- Step 1: When this happens
- A Tracktor order is created
- Step 2: Then do this
- Retrieve Shopify order
- Step 3: Then do this
- Filter for priority shipping
- Step 4: Then do this
- Delay 5 days
- Step 5: Then do this
- Determine if the fulfillment has been delivered
- Step 6: Then do this
- Make sure the order has been fulfilled and is not cancelled
- Step 7: Then do this
- Email the customer about delays
- Step 8: Then do this
- Issue a refund for shipping cost
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