Tracktor to Shopify Integrations
Issue a refund for the shipping cost if the order isn't delivered within 5 days
Customers are excited about their orders and want them quickly. Shipping delays happen, and that customer excitement can quickly turn into customer angst. Soften the blow and ease the frustration with a small gesture. This template will automatically refund the shipping cost if the order doesn't arrive within five days. Need to adjust the five-day timeline? No problem! This template is configurable to fit your needs.
Here’s how it works:
- Step 1: When this happens
- A Tracktor order is created
- Step 2: Then do this
- Retrieve Shopify order
- Step 3: Then do this
- Filter for priority shipping
- Step 4: Then do this
- Delay 5 days
- Step 5: Then do this
- Determine if the fulfillment has been delivered
- Step 6: Then do this
- Make sure the order has been fulfilled and is not cancelled
- Step 7: Then do this
- Email the customer about delays
- Step 8: Then do this
- Issue a refund for the shipping cost
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