Send an email to a customer when a negative Stamped.io review is received
When a customer leaves a negative review, follow up with them quickly to understand why. This template will email the customer if they provide a negative review via Stamped.io. By automating this process, you will have more time to work with your customers to resolve their problems rather than spending it on the tedious manual task of emailing them one-by-one.
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Workflow Steps
Step 1. Every time this happens…
A review is created
Step 2. Then…
Determine if the review has a score less than or equal to 3
Step 3. Then…
Wait for 1 hour
Step 4. Then…
Send email to customer
Loved by 1k+ brands using Shopify & Shopify Plus.
Frequently Asked Questions
- What is a template?
- Templates are pre-made workflows by our team of experts. Instead of building a workflow from scratch, these have all the steps needed to complete the task.
- Can I personalize a template?
- Yes! Every step can be customized to meet your exact requirements. Additionally, you can even add more steps and make it more sophisticated.
- Can MESA handle the setup for me?
- Yes, check out our Expert Workflow Setup. We'll collaborate with you to craft the perfect workflow so you're up and running with confidence.
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