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Shopify to Tracktor Integrations

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Issue a refund for the shipping cost if the order isn't delivered within 5 days

Customers are excited about their orders and want them quickly. Shipping delays happen, and that customer excitement can quickly turn into customer angst. Soften the blow and ease the frustration with a small gesture. This template will automatically refund the shipping cost if the order doesn't arrive within five days. Need to adjust the five-day timeline? No problem! This template is configurable to fit your needs.

Here’s how it works:

Shopify logo
Step 1: When this happens
A Tracktor order is created
Step 2: Then do this
Retrieve Shopify order
Step 3: Then do this
Filter for priority shipping
Step 4: Then do this
Delay 5 days
Step 5: Then do this
Determine if the fulfillment has been delivered
Step 6: Then do this
Make sure the order has been fulfilled and is not cancelled
Step 7: Then do this
Email the customer about delays
Step 8: Then do this
Issue a refund for the shipping cost

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