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Mesa Workflow Template
Cancel and Restock High-Risk Orders
Fulfilling high-risk orders can lead to a number of chargebacks from customers. This template cancels orders that are determined as "high-risk" by Shopify's fraud algorithm and will restock those products included in the order. Then, the workflow will notify the customer that their order has been canceled and will send an email notification to the store owner about the risky transaction. Automatically cancelling risky orders will help save your team's time and effort.
- Step 1: When this happens
- An order is created
- This step is 100% customizable. Change this event, add a step before or after or simply adjust the default settings. Anything is possible with Mesa!
- Step 2: Then do this
- Determine if the order is recommended by Shopify to be cancelled
- This step is 100% customizable. Change this event, add a step before or after or simply adjust the default settings. Anything is possible with Mesa!
- Step 3: Then do this
- Cancel the order if it is flagged as high-risk
- This step is 100% customizable. Change this event, add a step before or after or simply adjust the default settings. Anything is possible with Mesa!
- Step 4: Then do this
- Send an email to the store owner about the cancelled high-risk order
- This step is 100% customizable. Change this event, add a step before or after or simply adjust the default settings. Anything is possible with Mesa!
Get This Free Workflow Template
Every automation template is easily customized to meet your business needs. Contact our automation experts if you need help getting started.
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