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Free Workflow Template:

Cancel and Restock High-Risk Orders

Fulfilling high-risk orders can lead to a number of chargebacks from customers. This template cancels orders that are determined as "high-risk" by Shopify's fraud algorithm and will restock those products included in the order. Then, the workflow will notify the customer that their order has been canceled and will send an email notification to the store owner about the risky transaction. Automatically cancelling risky orders will help save your team's time and effort.

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When this happens
Step 1: An order is created
Then do this
Step 2: Determine if the order is recommended by Shopify to be cancelled
Then do this
Step 3: Cancel the order if it is flagged as high-risk
Then do this
Step 4: Send an email to the store owner about the cancelled high-risk order

Free workflow templates to get you started

Deploy and customize these workflow automations with just a few clicks. Our team of automation experts built and tested these workflow templates to get you up and running fast. No code necessary.

Automation Experts Team