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Cancel and Restock High-Risk Orders
Fulfilling high-risk orders can lead to a number of chargebacks from customers. This template cancels orders that are determined as "high-risk" by Shopify's fraud algorithm and will restock those products included in the order. Then, the workflow will notify the customer that their order has been canceled and will send an email notification to the store owner about the risky transaction. Automatically cancelling risky orders will help save your team's time and effort.
- When this happens
- Step 1: An order is created
- Then do this
- Step 2: Determine if the order is recommended by Shopify to be cancelled
- Then do this
- Step 3: Cancel the order if it is flagged as high-risk
- Then do this
- Step 4: Send an email to the store owner about the cancelled high-risk order
Free workflow templates to get you started
Deploy and customize these workflow automations with just a few clicks. Our team of automation experts built and tested these workflow templates to get you up and running fast. No code necessary.
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Our California-based, customer success team is happy to help you every step of the way. Whether you need help adding one of our free workflow templates or need a partner to build a custom integration to your Shopify store. Our goal is to help you be successful.
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