Send a Delighted NPS survey to a customer after they place an order
Measuring your net promoter score (NPS) provides many rewards. Not only is it a solid criteria of your store’s product and service quality, but it can help you identify potential brand advocates. Automatically send your customers a NPS survey after their purchase and gather feedback on their experience.
Here’s how it works:
- Step 1: When this happens
- A Shopify order is created
- Step 2: Then do this
- Delay by 5 days
- Step 3: Then do this
- Send NPS email to the customer
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