Shopify Plus + Gorgias made easy.
MESA is the easiest way to create Shopify Plus and Gorgias integrations so you can automate any work - no code required.
MESA empowers you to build any solution. Scale faster and more efficiently than ever before. When you're able to build your ideas, you're free to explore unique ways to expand your role and business. What will you make today?
How does Gorgias work with Shopify Plus?
With Shopify Plus and Gorgias integrations, you can get more done in days, not months. Automate the work that solves your everyday problems and the challenges currently holding back your progress.
Unified Customer Support Inbox
Merge emails, chats, and social media messages all into one place. Respond to customers quickly and efficiently, without having to jump between platforms. It's all about seamless communication!
Automate Common Responses
Let Gorgias handle repetitive questions like order status or shipping details. Automate responses and free up your time to focus on more complex customer needs.
Instant Access to Customer Details
When a customer reaches out, Gorgias pulls up their entire purchase history from Shopify. No more searching through records; provide personalized support instantly.
Integration with Other Apps
Use Gorgias with your existing marketing and sales tools. Whether it's tracking customer satisfaction or managing returns, everything is in sync and at your fingertips.
Data-Driven Insights
Track customer support performance with robust analytics. Understand what your customers need, spot trends, and continuously improve your support to keep your customers happy.
Solve more business-critical tasks
MESA helps you simplify your operations into efficient workflows that run immediately when the work happens. More ideas are now possible and more challeneges can be solved through the power of no-code automation solutions.
Loved by 1k+ brands using Shopify & Shopify Plus.
How to connect Shopify Plus to Gorgias
Connecting Shopify Plus to Gorgias has never been easier. With MESA, making complex integrations between Shopify Plus and Gorgias only takes a few minutes — no code required. Automate basic data entry or connect the systems that run your business. Solve more business-critical problems with MESA and accomplish more with less resources.
- First, create a new workflow in MESA.
Workflows are simply the steps of an automation that runs automatically.
- Next, pick one of the apps as a trigger step - this will start your workflow.
This is what kicks off your automation to run automatically.
- Then, choose an action step from another app for unique customization.
This is where the magic happens. 🪄
- Lastly, personalize the data being sent from one app to another.
Use the various fields within each stel to personalize your workflow. Test your automation to ensure everything is running properly.
- Finished!
Just turn on this Shopify Plus to Gorgias workflow and MESA will start doing this work for you. Look at you embracing the automation lifestyle!
Build your own Shopify Plus Gorgias workflows using these steps
Quickly make any workflow between two or more apps.
These are triggers. They're what start your workflow to run automatically. Use any of these trigger steps to start your workflow when…
- Company Created
- Starts when a company is created.
- Company Updated
- Starts when a company is updated.
- Company Deleted
- Starts when a company is deleted.
- Company Contact Created
- Starts when a company contact is created.
- Company Contact Updated
- Starts when a company contact is updated.
- Company Contact Deleted
- Starts when a company contact is deleted.
- Company Contact Roles Assigned
- Starts when a company contact role is assigned.
- Company Contact Roles Revoked
- Starts when a company contact role is revoked.
- Company Location Created
- Starts when a company location is created.
- Company Location Updated
- Starts when a company location is updated.
- Company Location Deleted
- Starts when a company location is deleted.
- Customer Created
- Starts when a customer is created.
- Customer Updated
- Starts when a customer is updated.
- Ticket Created
- Starts when a ticket is created.
- Ticket Updated
- Starts when a ticket is updated.
These are actions. Workflows can multiple actions to make personalized integrations. Use any of these action steps to make your workflow do…
- Retrieve Account
- Grab your account details.
- Create Customer
- Create a customer.
- Get List of Customers
- Obtain a list of customers.
- Delete Customer
- Remove an existing customer.
- Retrieve Customer
- Grab all details about a customer.
- Update a Customer
- Modify a customer's details
- Get List of Events
- Obtain a list of events.
- Retrieve Event
- Grab all details about an event.
- Upload File
- Upload a file.
- Create Job
- Schedule the execution of a job to run.
- Get List of Jobs
- Obtain a list of jobs.
- Retrieve Job
- Grab all details about a job.
- Update Job
- Modify a job.
- Delete Job
- Cancel a job at any time but keep in mind that actions that have been executed will not be reverted.
- Create Satisfaction Survey
- Create a new satisfaction survey.
- Get List of Satisfaction Surveys
- Obtain a list of satisfaction surveys.
- Retrieve Satisfaction Survey
- Grab all details about a satisfaction survey.
- Update Satisfaction Survey
- Modify a satisfaction survey's details.
- Create User
- Create a new user.
- Get List of Users
- Obtain a list of users.
- Delete User
- Remove an user.
- Retrieve User
- Grab all details about an user.
- Update User
- Modify an user's information
- Create Tag
- Create a tag.
- Get List of Tags
- Obtain a list of tags.
- Delete Tag
- Remove a tag.
- Retrieve Tag
- Grab all details about a tag.
- Update Tag
- Modify a tag's details.
- Merge Tags
- Merge one or more tags into another tag. Source tags will be merged into the destination tag and then deleted.
- Create Ticket
- Create a ticket.
- Get List of Tickets
- Obtain a list of tickets.
- Retrieve Ticket
- Grab all details about a ticket.
- Update Ticket
- Modify a ticket's details.
- Delete Ticket
- Remove a ticket.
- Create Ticket Message
- Create a message in a ticket.
- Get List of Ticket's Messages
- Obtain a list of all messages of a ticket.
- Retrieve Ticket Message
- Grab all details about a ticket's message.
- Update Ticket's Message
- Modify a message in a ticket.
- Delete Ticket's Message
- Remove a message from a ticket.
- Get List of Companies
- Obtain a list of companies. This action will return 100 results by default.
- Create Company
- Create a company. Cannot attach an existing customer to a new company through this action.
- Delete Company
- Remove a company.
- Update Company
- Modify a company's information.
- Retrieve Company
- Grab all details about a company.
- Create Company Contact
- Create a company contact on an existing company.
- Delete Company Contact
- Remove a company's contact.
- Update Company Contact
- Modify the company's contact information.
- Retrieve Company Contact
- Grab all details about company contact.
- Get List of Company Locations
- Obtain a list of company locations. This action will return 100 results by default.
- Create Company Location
- Create a company location on an existing company.
- Delete Company Location
- Remove a company location.
- Update Company Location
- Modify a company location.
- Retrieve Company Location
- Grab all details about a company's location.
- Assign Role to Company Contact
- Assign a role to a company contact.
- Assign Roles to Company Contact
- Assign roles to a company contact.
- Assign Roles to Company Location
- Assign roles to a company location.
- Retrieve Company Contact Role
- Grab all details about a company contact role.
One-day Workflow Wizards
Not interested in learning another app? Oooh, we get it. Alternatively, turn to a fast, efficient team who is all about getting your perfect workflow up and running in a flash. That's us by the way. In case that wasn't clear.
- Tell us about your workflow. Reach out and explain all the nuances to the challenges you're currently facing. Whether it's repetative tasks, keeping business systems in sync or creating new shopping experiences for your customers, our experts will listen
- We'll make it in 1 business day. Our experts will hand-craft the workflows to meet your exact needs. They'll setup each the automation on your store with each step configured to match your requirements so all you have to do is turn it on.
- Boom! Problem solved. Sit back and relax knowing you have MESA reliably handling this work automatically. Start exploring more ways to strealine your efforts and enjoy the automation lifestyle! 🚀
Learn more about Gorgias integrations
Be sure to check out our Shopify automation blog. We cover popular topics to help you better manage your work on Shopify through definitie guides, step-by-step tutorials, merchant success stories and more.
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