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Returnly Integrate Your Inventory management

Returnly allows Shopify merchants to create their own self-service return center. 

Instead of opting for a refund, customers can decide to exchange their products for another. That way, they'll always be able to find what they're looking for. 

It’s the only returns platform on Shopify currently that comes with this unique feature. To make things even better, Returnly pays for the product on behalf of your customer so they can instantly receive their brand new item. 

To give customers peace of mind during the returns process, Returnly also comes with tracking information and SMS alerts to stay up to date with their package status.

Get started with Mesa's pre-built workflow templates:

Start Returnly workflows when...

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    Return Requested
    Starts when a return is created.
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    Return Authorized
    Starts when a return is approved.
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    Return In Transit
    Starts when a return’s status is In-Transit.
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    Return Item Updated
    Starts when a return item is modified.
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    Return Pending Refund
    Starts when a return is waiting for a refund to be processed.
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    Return Refunded
    Starts when a return is reimbursed.
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    Return Cancelled
    Starts when a return is cancelled.
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    Credit Issued
    Starts when a credit is applied.
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    Credit Used
    Starts when a credit is utilized.
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    Credit Disabled
    Starts when a credit is deactivated.

Things you can do with Returnly workflows...

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    List Return
    Obtain a list of returns.
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    Retrieve Return
    Grab all details about the return.
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    Create Refund
    Create a new refund.
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    List Refund Request
    Obtain a list of refund requests.
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    List Not Refundable Requests
    Obtain a list of not refundable requests.

Scale faster by integrating workflows into your daily routine

Creative ideas for Returnly automations:

  • Add points to a customer’s LoyaltyLion account when a Returnly credit has been used.

  • Send a Slack message to your customer service team when a return has been requested.

  • Create a new row to your Google Sheets when a return is reimbursed.

  • Update an order in Odoo when a return item is modified.

Start Workflows with Returnly

Discover Returnly Integrations or read our Help Docs & FAQs to get started today.

5-stars Shopify App Store Rating
“Great app for streamlining processes. The support team were incredibly helpful in assisting with implementation.”
The Pedla
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“The customer support team is UNREAL. Answered my questions in a timely manner and went so above and beyond to help me.”
Primally Pure
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“Mesa helped me automate tasks that take us a LOT of time. Now, we can focus on more important things for scaling the business.”
Club de Brodeuses
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Automation Experts Team