Returnly Inventory management Integrations
Returnly allows Shopify merchants to create their own self-service return center.
Instead of opting for a refund, customers can decide to exchange their products for another. That way, they'll always be able to find what they're looking for.
It’s the only returns platform on Shopify currently that comes with this unique feature. To make things even better, Returnly pays for the product on behalf of your customer so they can instantly receive their brand new item.
To give customers peace of mind during the returns process, Returnly also comes with tracking information and SMS alerts to stay up to date with their package status.
Workflow Templates
Start Returnly workflows when...
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- Return Requested
- Starts when a return is created.
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- Return Authorized
- Starts when a return is approved.
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- Return In Transit
- Starts when a return’s status is in transit.
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- Return Delivered
- Starts when a return’s status is delivered.
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- Return Item Updated
- Starts when a return item is modified.
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- Return Pending Refund
- Starts when a return is waiting for a refund to be processed.
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- Return Refunded
- Starts when a return is reimbursed.
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- Return Cancelled
- Starts when a return is cancelled.
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- Credit Issued
- Starts when a credit is applied.
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- Credit Used
- Starts when a credit is utilized.
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- Credit Disabled
- Starts when a credit is deactivated.
Things you can do with Returnly workflows...
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- List Return
- Obtain a list of returns.
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- Retrieve Return
- Grab all details about the return.
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- Create Refund
- Create a new refund.
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- List Refund Request
- Obtain a list of refund requests.
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- List Not Refundable Requests
- Obtain a list of not refundable requests.
Scale faster by integrating workflows into your Shopify store
Learn more about Returnly Integrations
Creative Returnly Workflows
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Add points to a customer’s LoyaltyLion account when a Returnly credit has been used.
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Send a Slack message to your customer service team when a return has been requested.
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Create a new row to your Google Sheets when a return is reimbursed.
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Update an order in Odoo when a return item is modified.
