Forms by MESA to Slack Integrations
Start a return with Forms by MESA
Link to a form from your Tracktor tracking page or on a customer's Order History page that allows customers to easily initiate an order return. The full order details, as well as the Reason for Return, will be included in the email to your back office. This automation could be extended to automatically generate a return label that is sent to the customer.
Here’s how it works:
- Step 1: When this happens
- A form response from a customer is created
- Step 2: Then do this
- Retrieve the customer's order
- Step 3: Then do this
- Add a row with the form response
- Step 4: Then do this
- Send a message to customer
- Step 5: Then do this
- Slack a message to your team
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