{"id":7082,"date":"2023-04-25T16:36:43","date_gmt":"2023-04-25T16:36:43","guid":{"rendered":"https:\/\/www.getmesa.com/blog\/blog\/?p=7082"},"modified":"2025-12-22T23:30:15","modified_gmt":"2025-12-22T23:30:15","slug":"how-to-update-order-status-page-using-shopify-tags","status":"publish","type":"post","link":"https:\/\/www.getmesa.com/blog\/how-to-update-order-status-page-using-shopify-tags\/","title":{"rendered":"How To Update Order Status Page Using Shopify Tags"},"content":{"rendered":"\n<p>Do you feel weary of using generic order status pages that fail to depict the distinct stages your made-to-order products go through? As an ecommerce manager using Shopify, you deserve better.<\/p>\n\n\n\n<p>In this step-by-step tutorial, we&#8217;ll guide you through the process of tailoring your order status page to showcase the various stages of your made-to-order items. By leveraging the power of Shopify order tags and the <a href=\"https:\/\/www.getmesa.com\/apps\/tracktor\/integrate\">Tracktor<\/a> app&#8217;s custom status option, you&#8217;ll be able to provide your customers with a more personalized and informative <a href=\"https:\/\/www.getmesa.com\/blog\/delivering-happiness-5-workflows-for-a-great-post-purchase-experience\/\">post-purchase experience<\/a>.<\/p>\n\n\n\n<p>Let&#8217;s dive in and start improving the way you manage and display order statuses on your Shopify store.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-cyan-bluish-gray-color has-alpha-channel-opacity has-cyan-bluish-gray-background-color has-background is-style-dots\"\/>\n\n\n\n<p><br><strong>TL;DR: Skip the step-by-step tutorial.&nbsp;<\/strong>Use this template to update the Order Status page automatically with just a few clicks.<\/p>\n\n\n<div class=\"mesa-template-backend frontend-hidden\">\n    <p><strong>MESA Template ID<\/strong><\/p>\n    <p>update-tracktor-status-on-shopify-order-tag<\/p>\n<\/div>\n\n<div class=\"mesa-template\" data-template=\"update-tracktor-status-on-shopify-order-tag\"><\/div>\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\t\t<style>.mesa-template-backend {\n    background: rgba(139, 139, 150, 0.1);\n    padding: 22px;\n}\n\n.mesa-template-backend h5,\n.mesa-template-backend p {\n    margin: 0 0 5px;\n}\n\n.mesa-template-backend p {\n    font-size: 16px;\n}\n\n.mesa-template-backend p:last-child {\n    display: inline-block;\n    background: #fff;\n    padding: 5px 10px;\n}\n\n.mesa-template-backend p strong {\n    font-size: 12px;\n}<\/style>\n\t\t\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_83 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">In this article:<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.getmesa.com/blog\/how-to-update-order-status-page-using-shopify-tags\/#How-to-update-the-Order-Status-page-using-Shopify-tags\" >How to update the Order Status page using Shopify tags<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.getmesa.com/blog\/how-to-update-order-status-page-using-shopify-tags\/#About-the-Shopify-Order-Status-page\" >About the Shopify Order Status page<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.getmesa.com/blog\/how-to-update-order-status-page-using-shopify-tags\/#Benefits-of-a-custom-Order-Status-page\" >Benefits of a custom Order Status page<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.getmesa.com/blog\/how-to-update-order-status-page-using-shopify-tags\/#Workflow-wrap-up\" >Workflow wrap-up<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"h-how-to-update-the-order-status-page-using-shopify-tags\"><span class=\"ez-toc-section\" id=\"How-to-update-the-Order-Status-page-using-Shopify-tags\"><\/span>How to update the Order Status page using Shopify tags<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div class=\"schema-how-to wp-block-yoast-how-to-block\"><p class=\"schema-how-to-total-time\"><span class=\"schema-how-to-duration-time-text\">Time needed:&nbsp;<\/span>5 minutes<\/p><p class=\"schema-how-to-description\">We&#8217;ll walk you through setting up this workflow from scratch. It starts any time a Shopify order is updated then looks through the tags for a specific match. If it finds the right tag, we&#8217;ll make sure the order is unfulfilled still then, update the status in Tracktor to the custom step.<br><br>To get started, be sure to&nbsp;<a href=\"https:\/\/app.getmesa.com\/install\" target=\"_blank\" rel=\"noreferrer noopener\">get MESA<\/a>&nbsp;and connect to your Shopify store. You&#8217;ll also need to have the <a href=\"https:\/\/apps.shopify.com\/tracktor-2\" target=\"_blank\" rel=\"noreferrer noopener\">Tracktor<\/a> app installed on your Shopify store. <\/p> <ol class=\"schema-how-to-steps\"><li class=\"schema-how-to-step\" id=\"how-to-step-1682376975571\"><strong class=\"schema-how-to-step-name\">First, add the Shopify > &#8220;Order Updated&#8221; trigger event<\/strong> <p class=\"schema-how-to-step-text\">This event starts the workflow and runs every it occurs.<img loading=\"lazy\" decoding=\"async\" width=\"3024\" height=\"2398\" class=\"wp-image-7097\" alt=\"shopify order updated\" src=\"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/shopify-order-updated.png\" style=\"max-width:100%;\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-order-updated.png 3024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-order-updated-300x238.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-order-updated-1024x812.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-order-updated-768x609.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-order-updated-1536x1218.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-order-updated-2048x1624.png 2048w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-order-updated-1920x1523.png 1920w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-order-updated-392x311.png 392w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-order-updated-252x200.png 252w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-order-updated-542x430.png 542w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-order-updated-202x160.png 202w\" sizes=\"auto, (max-width: 3024px) 100vw, 3024px\" \/><\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1682438196438\"><strong class=\"schema-how-to-step-name\">Next, add the Forms by MESA action step<\/strong> <p class=\"schema-how-to-step-text\">This is a built-in app available that helps us match conditions within our workflows.<img loading=\"lazy\" decoding=\"async\" width=\"3024\" height=\"1694\" class=\"wp-image-7098\" alt=\"filter by mesa workflow app\" src=\"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/filter-by-mesa.png\" style=\"max-width:100%;\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-by-mesa.png 3024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-by-mesa-300x168.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-by-mesa-1024x574.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-by-mesa-768x430.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-by-mesa-1536x860.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-by-mesa-2048x1147.png 2048w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-by-mesa-1920x1076.png 1920w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-by-mesa-555x311.png 555w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-by-mesa-357x200.png 357w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-by-mesa-286x160.png 286w\" sizes=\"auto, (max-width: 3024px) 100vw, 3024px\" \/><\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1682438343779\"><strong class=\"schema-how-to-step-name\">Next, we&#8217;ll add filter conditions to match orders to a specific tag<\/strong> <p class=\"schema-how-to-step-text\">For this example, we&#8217;ll match the tag &#8220;made to order&#8221; to be any of the ones on the order that updated.<img loading=\"lazy\" decoding=\"async\" width=\"3024\" height=\"1730\" class=\"wp-image-7099\" alt=\"filter app conditions\" src=\"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/filter-by-mesa-conditions.png\" style=\"max-width:100%;\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-by-mesa-conditions.png 3024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-by-mesa-conditions-300x172.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-by-mesa-conditions-1024x586.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-by-mesa-conditions-768x439.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-by-mesa-conditions-1536x879.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-by-mesa-conditions-2048x1172.png 2048w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-by-mesa-conditions-1920x1098.png 1920w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-by-mesa-conditions-544x311.png 544w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-by-mesa-conditions-350x200.png 350w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-by-mesa-conditions-752x430.png 752w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-by-mesa-conditions-280x160.png 280w\" sizes=\"auto, (max-width: 3024px) 100vw, 3024px\" \/><\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1682438691830\"><strong class=\"schema-how-to-step-name\">Next, let&#8217;s add another filter action step<\/strong> <p class=\"schema-how-to-step-text\">This time, we&#8217;re going to look into the fulfillment status of the order.<img loading=\"lazy\" decoding=\"async\" width=\"3024\" height=\"1936\" class=\"wp-image-7100\" alt=\"filter fulfillment status\" src=\"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/filter-fulfillment-status.png\" style=\"max-width:100%;\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-fulfillment-status.png 3024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-fulfillment-status-300x192.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-fulfillment-status-1024x656.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-fulfillment-status-768x492.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-fulfillment-status-1536x983.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-fulfillment-status-2048x1311.png 2048w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-fulfillment-status-1920x1229.png 1920w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-fulfillment-status-486x311.png 486w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-fulfillment-status-312x200.png 312w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-fulfillment-status-672x430.png 672w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-fulfillment-status-250x160.png 250w\" sizes=\"auto, (max-width: 3024px) 100vw, 3024px\" \/><\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1682438764624\"><strong class=\"schema-how-to-step-name\">Next, add conditions to see if the order&#8217;s Fulfillment Status is &#8220;null&#8221;<\/strong> <p class=\"schema-how-to-step-text\">Click the <strong>{+}<\/strong> Variable Selector then, locate the Fulfillment Status variable. Make sure the operator field is &#8220;Equals&#8221; then, enter <code>null<\/code> as the matching value. <img loading=\"lazy\" decoding=\"async\" width=\"3024\" height=\"2232\" class=\"wp-image-7101\" style=\"max-width:100%;\" src=\"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/filter-fulfillment-status-conditions.png\" alt=\"filter fulfillment status conditions\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-fulfillment-status-conditions.png 3024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-fulfillment-status-conditions-300x221.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-fulfillment-status-conditions-1024x756.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-fulfillment-status-conditions-768x567.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-fulfillment-status-conditions-1536x1134.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-fulfillment-status-conditions-2048x1512.png 2048w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-fulfillment-status-conditions-1920x1417.png 1920w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-fulfillment-status-conditions-421x311.png 421w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-fulfillment-status-conditions-271x200.png 271w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-fulfillment-status-conditions-583x430.png 583w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/filter-fulfillment-status-conditions-217x160.png 217w\" sizes=\"auto, (max-width: 3024px) 100vw, 3024px\" \/><\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1682439011979\"><strong class=\"schema-how-to-step-name\">Next, add the Tracktor > Update Order&#8217;s Manual Status action step<\/strong> <p class=\"schema-how-to-step-text\">Within the Tracktor, you need to have your <a href=\"https:\/\/docs.theshoppad.com\/article\/361-custom-tracktor-statuses\" target=\"_blank\" rel=\"noreferrer noopener\">custom statuses<\/a> already setup.<img loading=\"lazy\" decoding=\"async\" width=\"3024\" height=\"2236\" class=\"wp-image-7102\" alt=\"update manual order status\" src=\"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/tracktor-update-manuals-status-order.png\" style=\"max-width:100%;\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/tracktor-update-manuals-status-order.png 3024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/tracktor-update-manuals-status-order-300x222.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/tracktor-update-manuals-status-order-1024x757.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/tracktor-update-manuals-status-order-768x568.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/tracktor-update-manuals-status-order-1536x1136.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/tracktor-update-manuals-status-order-2048x1514.png 2048w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/tracktor-update-manuals-status-order-1920x1420.png 1920w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/tracktor-update-manuals-status-order-421x311.png 421w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/tracktor-update-manuals-status-order-270x200.png 270w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/tracktor-update-manuals-status-order-582x430.png 582w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/tracktor-update-manuals-status-order-216x160.png 216w\" sizes=\"auto, (max-width: 3024px) 100vw, 3024px\" \/><\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1682439339796\"><strong class=\"schema-how-to-step-name\">Lastly, select the custom Order Status from the conditions list.<\/strong> <p class=\"schema-how-to-step-text\">By default, the ID variable will be matched to the Order ID field so we&#8217;re updating the right order. Then, use the select field to choose the corresponding Custom Status. <img loading=\"lazy\" decoding=\"async\" width=\"3024\" height=\"2922\" class=\"wp-image-7103\" alt=\"update manual order status conditions\" src=\"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/tracktor-update-manual-status-order-conditions.png\" style=\"max-width:100%;\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/tracktor-update-manual-status-order-conditions.png 3024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/tracktor-update-manual-status-order-conditions-300x290.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/tracktor-update-manual-status-order-conditions-1024x989.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/tracktor-update-manual-status-order-conditions-768x742.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/tracktor-update-manual-status-order-conditions-1536x1484.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/tracktor-update-manual-status-order-conditions-2048x1979.png 2048w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/tracktor-update-manual-status-order-conditions-1920x1855.png 1920w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/tracktor-update-manual-status-order-conditions-322x311.png 322w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/tracktor-update-manual-status-order-conditions-207x200.png 207w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/tracktor-update-manual-status-order-conditions-445x430.png 445w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/tracktor-update-manual-status-order-conditions-166x160.png 166w\" sizes=\"auto, (max-width: 3024px) 100vw, 3024px\" \/><\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1682439486215\"><strong class=\"schema-how-to-step-name\">Finally, save then, turn &#8220;On&#8221; your workflow.<\/strong> <p class=\"schema-how-to-step-text\">We&#8217;ll call this workflow &#8220;Update Order Status to &#8220;Preparing&#8221; when tagged &#8220;made to order&#8221; then, enable the workflow to run automatically.<img loading=\"lazy\" decoding=\"async\" width=\"3024\" height=\"1730\" class=\"wp-image-7104\" style=\"max-width:100%;\" src=\"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/update-order-status-when-tagged.png\" alt=\"update order status when tagged\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/update-order-status-when-tagged.png 3024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/update-order-status-when-tagged-300x172.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/update-order-status-when-tagged-1024x586.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/update-order-status-when-tagged-768x439.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/update-order-status-when-tagged-1536x879.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/update-order-status-when-tagged-2048x1172.png 2048w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/update-order-status-when-tagged-1920x1098.png 1920w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/update-order-status-when-tagged-544x311.png 544w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/update-order-status-when-tagged-350x200.png 350w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/update-order-status-when-tagged-752x430.png 752w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/update-order-status-when-tagged-280x160.png 280w\" sizes=\"auto, (max-width: 3024px) 100vw, 3024px\" \/><\/p> <\/li><\/ol><\/div>\n\n\n\n<p><br><strong>Save yourself the setup. <\/strong>Use this template instead:<\/p>\n\n\n<div class=\"mesa-template-backend frontend-hidden\">\n    <p><strong>MESA Template ID<\/strong><\/p>\n    <p>update-tracktor-status-on-shopify-order-tag<\/p>\n<\/div>\n\n<div class=\"mesa-template\" data-template=\"update-tracktor-status-on-shopify-order-tag\"><\/div>\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-about-the-shopify-order-status-page\"><span class=\"ez-toc-section\" id=\"About-the-Shopify-Order-Status-page\"><\/span>About the Shopify Order Status page<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/custom-order-status-1024x576.jpg\" alt=\"custom shopify order status page\" class=\"wp-image-7108\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/custom-order-status-1024x576.jpg 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/custom-order-status-300x169.jpg 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/custom-order-status-768x432.jpg 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/custom-order-status-553x311.jpg 553w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/custom-order-status-356x200.jpg 356w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/custom-order-status-764x430.jpg 764w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/custom-order-status-284x160.jpg 284w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/custom-order-status.jpg 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Custom Order Status Page<\/figcaption><\/figure>\n\n\n\n<p>Once a purchase is completed, the Order Status page will display the customer&#8217;s delivery address and indicate that the order is &#8220;Ready&#8221;. Meaning, the merchant still needs to handle packaging everything and process the fulfillment with the carrier. Once the carrier obtains the fulfillment item, by either them picking it up or you dropping it off at their location, Shopify isn&#8217;t aware of anything that occurs while it&#8217;s &#8220;in transit&#8221;. The fulfillment status page has only one other state, which is &#8220;Delivered&#8221;. <\/p>\n\n\n\n<p>We all know a lot can happen between &#8220;Order Ready&#8221; and &#8220;Delivered&#8221;.<\/p>\n\n\n\n<p>Instead of using Shopify&#8217;s Order Status page, we&#8217;ll use the 3rd-party app, <a href=\"https:\/\/www.getmesa.com\/apps\/shopify\/integrate\/tracktor\">Tracktor<\/a>. The reason is because this app supports custom order statuses <em>and<\/em> fulfillment updates. So, in the case where made-to-order item need additional steps communicated to customers and provide updates that occur while it&#8217;s in transit.<\/p>\n\n\n\n<p>We can then use Shopify tags on the order to control the custom statuses in Tracktor that communicate the various states to the customer. And, the Tracktor page handles all the fulfillment status updates too from the convenience of your store, not the carrier&#8217;s website.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Benefits-of-a-custom-Order-Status-page\"><\/span>Benefits of a custom Order Status page<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>A custom Order Status page brings numerous benefits to your ecommerce store, enhancing both your store&#8217;s operations and your customers&#8217; experience. Here are some compelling reasons why using tags to manage orders is an excellent choice:<\/p>\n\n\n\n<p><strong>Improved Customer Experience:<\/strong> A custom Order Status page allows you to provide customers with real-time updates on their orders, including specific stages for made-to-order products. This transparency leads to increased customer satisfaction and trust in your brand.<\/p>\n\n\n\n<p><strong>Streamlined Order Management:<\/strong> Using tags to manage orders helps you categorize and prioritize your orders more effectively. By implementing a clear tagging system, you can easily filter and process orders based on their status or specific needs, saving time and reducing the risk of errors.<\/p>\n\n\n\n<p><strong>Enhanced Communication:<\/strong> Tags enable your team to communicate effectively about order statuses and requirements, ensuring everyone is on the same page. This leads to better collaboration and faster fulfillment times.<\/p>\n\n\n\n<p><strong>Personalization: <\/strong>Custom Order Status pages offer a flexible way to customize the content to reflect your brand&#8217;s unique products and services. By tailoring the order statuses to your specific business, you can provide a more accurate and personalized experience for your customers.<\/p>\n\n\n\n\n\n<p><strong>Easy Integration: <\/strong>Shopify order tags are an integral part of the platform and seamlessly integrate with apps like Tracktor, making the setup process hassle-free.<\/p>\n\n\n\n<p>In summary, leveraging tags to manage orders and create a custom Order Status page results in a better customer experience, streamlined order management, improved team communication, and increased personalization\u2014all of which are essential for a successful ecommerce store.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Workflow-wrap-up\"><\/span>Workflow wrap-up<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>In conclusion, customizing your Order Status page using Shopify tags not only streamlines your ecommerce operations but also elevates your customers&#8217; shopping experience. <\/p>\n\n\n\n<p>By following this step-by-step tutorial, you&#8217;ll effectively tailor your order statuses to suit your unique made-to-order products.<\/p>\n\n\n\n<p>MESA, the powerful Shopify automation app, can further enhance your store&#8217;s performance and efficiency by automating tasks and integrating seamlessly with your existing workflow. Don&#8217;t miss out on the opportunity to revolutionize your order management process and delight your customers\u2014give MESA a try today.<\/p>\n\n\n\n<div class=\"card-next-steps\">\n\t<div class=\"card__content\">\n\t\t<h4>What to do next&#8230;<\/h4>\n<p>The fastest way to see automation working in your store is to start with a single workflow.<\/p>\n<ol>\n<li><a href=\"https:\/\/www.getmesa.com\/pricing\"><strong>Try MESA free<\/strong><\/a> \u2014 start a 7-day free trial and get your first workflow running.<\/li>\n<li><a href=\"https:\/\/www.getmesa.com\/templates\"><strong>Browse the template library<\/strong><\/a> \u2014 pre-built workflows for the most common Shopify automation tasks.<\/li>\n<li><a href=\"https:\/\/www.getmesa.com\/yedric\"><strong>Talk to Yedric<\/strong><\/a> \u2014 describe what you want to automate, and let our AI assistant build it for you.<\/li>\n<li><a href=\"https:\/\/www.getmesa.com\/support\"><strong>Get free workflow setup<\/strong><\/a> \u2014 MESA&#8217;s team will build your first workflow at no cost.<\/li>\n<\/ol>\n\t<\/div><!-- \/.card__content -->\n\n\t\n<div class=\"socials card__socials\">\n\t<ul>\n\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/twitter.com\/getmesa\" target=\"_blank\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/twitter-icon.svg\" class=\"attachment-small size-small\" alt=\"icon: twitter\" \/>\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/www.youtube.com\/@getmesa\" target=\"_blank\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/youtube-icon.svg\" class=\"attachment-small size-small\" alt=\"icon: youtube\" \/>\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/company\/9754608\/\" target=\"_blank\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/linkedin-icon.svg\" class=\"attachment-small size-small\" alt=\"linkedin icon\" \/>\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t<\/ul>\n<\/div><!-- \/.socials -->\n<\/div><!-- \/.card-next-steps -->\n","protected":false},"excerpt":{"rendered":"<p>Do you feel weary of using generic order status pages that fail to depict the distinct stages your made-to-order products&#8230;<\/p>\n","protected":false},"author":1,"featured_media":7088,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[48],"tags":[269,66,13],"class_list":["post-7082","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-workflow-tutorials","tag-filter","tag-shopify","tag-tracktor"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How To Update Order Status Page Using Shopify Tags - MESA<\/title>\n<meta name=\"description\" content=\"Learn how to customize your Shopify Order Status page using tags for made-to-order products, boosting satisfaction &amp; streamlining operations.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.getmesa.com\/blog\/how-to-update-order-status-page-using-shopify-tags\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How To Update Order Status Page Using Shopify Tags\" \/>\n<meta property=\"og:description\" content=\"Do you feel weary of using generic order status pages that fail to depict the distinct stages your made-to-order products go through? As an ecommerce\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.getmesa.com\/blog\/how-to-update-order-status-page-using-shopify-tags\/\" \/>\n<meta property=\"og:site_name\" content=\"MESA\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/web.facebook.com\/mesabyshoppad\/\" \/>\n<meta property=\"article:published_time\" content=\"2023-04-25T16:36:43+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-22T23:30:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/tutorial-shopify-tag-order-status.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Ryan ODonnell\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@getmesa\" \/>\n<meta name=\"twitter:site\" content=\"@getmesa\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Ryan ODonnell\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/how-to-update-order-status-page-using-shopify-tags\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/how-to-update-order-status-page-using-shopify-tags\\\/\"},\"author\":{\"name\":\"Ryan ODonnell\",\"@id\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/#\\\/schema\\\/person\\\/37dc9b968192b2be49af3950022179cc\"},\"headline\":\"How To Update Order Status Page Using Shopify Tags\",\"datePublished\":\"2023-04-25T16:36:43+00:00\",\"dateModified\":\"2025-12-22T23:30:15+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/how-to-update-order-status-page-using-shopify-tags\\\/\"},\"wordCount\":1026,\"publisher\":{\"@id\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/how-to-update-order-status-page-using-shopify-tags\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.getmesa.com/blog\\\/wp-content\\\/uploads\\\/tutorial-shopify-tag-order-status.jpg\",\"keywords\":[\"filter\",\"shopify\",\"tracktor\"],\"articleSection\":[\"Workflow Tutorials\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/how-to-update-order-status-page-using-shopify-tags\\\/\",\"url\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/how-to-update-order-status-page-using-shopify-tags\\\/\",\"name\":\"How To Update Order Status Page Using Shopify Tags - 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It starts any time a Shopify order is updated then looks through the tags for a specific match. If it finds the right tag, we'll make sure the order is unfulfilled still then, update the status in Tracktor to the custom step.&lt;br>&lt;br>To get started, be sure to\u00a0&lt;a href=\\\"https:\\\/\\\/app.getmesa.com\\\/install\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">get MESA&lt;\\\/a>\u00a0and connect to your Shopify store. You'll also need to have the &lt;a href=\\\"https:\\\/\\\/apps.shopify.com\\\/tracktor-2\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">Tracktor&lt;\\\/a> app installed on your Shopify store. \",\"totalTime\":\"P0DT0H5M\",\"step\":[{\"@type\":\"HowToStep\",\"url\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/how-to-update-order-status-page-using-shopify-tags\\\/#how-to-step-1682376975571\",\"name\":\"First, add the Shopify > \\\"Order Updated\\\" trigger event\",\"itemListElement\":[{\"@type\":\"HowToDirection\",\"text\":\"This event starts the workflow and runs every it occurs.\"}],\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/how-to-update-order-status-page-using-shopify-tags\\\/#schema-image-2471953bcf59b54473c2413589f4cb2f\",\"url\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/wp-content\\\/uploads\\\/shopify-order-updated.png\",\"contentUrl\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/wp-content\\\/uploads\\\/shopify-order-updated.png\"}},{\"@type\":\"HowToStep\",\"url\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/how-to-update-order-status-page-using-shopify-tags\\\/#how-to-step-1682438196438\",\"name\":\"Next, add the Forms by MESA action step\",\"itemListElement\":[{\"@type\":\"HowToDirection\",\"text\":\"This is a built-in app available that helps us match conditions within our workflows.\"}],\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/how-to-update-order-status-page-using-shopify-tags\\\/#schema-image-bae3e5fb99b274c88e69ed83b7e06dd4\",\"url\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/wp-content\\\/uploads\\\/filter-by-mesa.png\",\"contentUrl\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/wp-content\\\/uploads\\\/filter-by-mesa.png\"}},{\"@type\":\"HowToStep\",\"url\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/how-to-update-order-status-page-using-shopify-tags\\\/#how-to-step-1682438343779\",\"name\":\"Next, we'll add filter conditions to match orders to a specific tag\",\"itemListElement\":[{\"@type\":\"HowToDirection\",\"text\":\"For this example, we'll match the tag \\\"made to order\\\" to be any of the ones on the order that updated.\"}],\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/how-to-update-order-status-page-using-shopify-tags\\\/#schema-image-1b44d615f7985f333d6ed1cd4f00d25e\",\"url\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/wp-content\\\/uploads\\\/filter-by-mesa-conditions.png\",\"contentUrl\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/wp-content\\\/uploads\\\/filter-by-mesa-conditions.png\"}},{\"@type\":\"HowToStep\",\"url\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/how-to-update-order-status-page-using-shopify-tags\\\/#how-to-step-1682438691830\",\"name\":\"Next, let's add another filter action step\",\"itemListElement\":[{\"@type\":\"HowToDirection\",\"text\":\"This time, we're going to look into the fulfillment status of the order.\"}],\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/how-to-update-order-status-page-using-shopify-tags\\\/#schema-image-2db79c35648441b4804a86b88e20864c\",\"url\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/wp-content\\\/uploads\\\/filter-fulfillment-status.png\",\"contentUrl\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/wp-content\\\/uploads\\\/filter-fulfillment-status.png\"}},{\"@type\":\"HowToStep\",\"url\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/how-to-update-order-status-page-using-shopify-tags\\\/#how-to-step-1682438764624\",\"name\":\"Next, add conditions to see if the order's Fulfillment Status is \\\"null\\\"\",\"itemListElement\":[{\"@type\":\"HowToDirection\",\"text\":\"Click the {+} Variable Selector then, locate the Fulfillment Status variable. Make sure the operator field is \\\"Equals\\\" then, enter null as the matching value.\"}],\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/how-to-update-order-status-page-using-shopify-tags\\\/#schema-image-2fc8fac0d7a614983009b65b3f627c62\",\"url\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/wp-content\\\/uploads\\\/filter-fulfillment-status-conditions.png\",\"contentUrl\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/wp-content\\\/uploads\\\/filter-fulfillment-status-conditions.png\"}},{\"@type\":\"HowToStep\",\"url\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/how-to-update-order-status-page-using-shopify-tags\\\/#how-to-step-1682439011979\",\"name\":\"Next, add the Tracktor > Update Order's Manual Status action step\",\"itemListElement\":[{\"@type\":\"HowToDirection\",\"text\":\"Within the Tracktor, you need to have your custom statuses already setup.\"}],\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/how-to-update-order-status-page-using-shopify-tags\\\/#schema-image-01ca9f005fd8300b5a9188c12c778870\",\"url\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/wp-content\\\/uploads\\\/tracktor-update-manuals-status-order.png\",\"contentUrl\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/wp-content\\\/uploads\\\/tracktor-update-manuals-status-order.png\"}},{\"@type\":\"HowToStep\",\"url\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/how-to-update-order-status-page-using-shopify-tags\\\/#how-to-step-1682439339796\",\"name\":\"Lastly, select the custom Order Status from the conditions list.\",\"itemListElement\":[{\"@type\":\"HowToDirection\",\"text\":\"By default, the ID variable will be matched to the Order ID field so we're updating the right order. 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