{"id":2694,"date":"2021-08-13T18:18:40","date_gmt":"2021-08-13T18:18:40","guid":{"rendered":"http:\/\/www.getmesa.com/blog\/blog\/?p=2694"},"modified":"2025-12-22T23:53:16","modified_gmt":"2025-12-22T23:53:16","slug":"start-a-return-with-forms-by-mesa","status":"publish","type":"post","link":"https:\/\/www.getmesa.com/blog\/start-a-return-with-forms-by-mesa\/","title":{"rendered":"Start a Return with Forms by MESA"},"content":{"rendered":"\n<p>This tutorial will show how to start a return in Shopify using <a href=\"https:\/\/www.getmesa.com\/apps\/shopify\/integrate\/form\">Forms by MESA<\/a> in just a few quick steps. We&#8217;ll set up a form to add on your tracking page or a customer&#8217;s Order History page.<\/p>\n\n\n\n<p class=\"inline-cta\"><a href=\"http:\/\/app.getmesa.com\/install\" target=\"_blank\" rel=\"noreferrer noopener\">Try MESA free<\/a> for 7-days and enjoy support from automation experts!<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-start-with-this-workflow-template\">Start with this workflow template:<\/h4>\n\n\n<div class=\"mesa-template-backend frontend-hidden\">\n    <p><strong>MESA Template ID<\/strong><\/p>\n    <p>self-service-return-with-forms<\/p>\n<\/div>\n\n<div class=\"mesa-template\" data-template=\"self-service-return-with-forms\"><\/div>\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\t\t<style>.mesa-template-backend {\n    background: rgba(139, 139, 150, 0.1);\n    padding: 22px;\n}\n\n.mesa-template-backend h5,\n.mesa-template-backend p {\n    margin: 0 0 5px;\n}\n\n.mesa-template-backend p {\n    font-size: 16px;\n}\n\n.mesa-template-backend p:last-child {\n    display: inline-block;\n    background: #fff;\n    padding: 5px 10px;\n}\n\n.mesa-template-backend p strong {\n    font-size: 12px;\n}<\/style>\n\t\t\n\n\n<p>Click on the first step in the template, <strong>Form<\/strong>. <\/p>\n\n\n\n<p>You can customize the pre-built form provided, or just copy the HTML code from the <strong>Open Form Builder<\/strong> builder, to use on any page on your website.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"595\" src=\"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-18-1024x595.png\" alt=\"workflow step step\" class=\"wp-image-2703\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-18-1024x595.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-18-300x174.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-18-768x447.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-18-535x311.png 535w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-18-344x200.png 344w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-18-739x430.png 739w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-18-275x160.png 275w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-18.png 1116w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>The pre-build form is setup to capture the following customer details:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Order ID<\/li>\n\n\n\n<li>Reason for Return<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"993\" height=\"660\" src=\"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-11.png\" alt=\"form editor\" class=\"wp-image-2704\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-11.png 993w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-11-300x199.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-11-768x510.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-11-468x311.png 468w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-11-301x200.png 301w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-11-647x430.png 647w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-11-241x160.png 241w\" sizes=\"auto, (max-width: 993px) 100vw, 993px\" \/><\/figure>\n\n\n\n<p>Once your form is set up, click the <strong>Get Code <\/strong>tab and click the <strong>Copy all code <\/strong>button on the bottom left.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized border\"><img loading=\"lazy\" decoding=\"async\" width=\"968\" height=\"333\" src=\"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-9.png\" alt=\"form embed code\" class=\"wp-image-2705\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-9.png 968w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-9-300x103.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-9-768x264.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-9-555x191.png 555w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-9-360x124.png 360w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-9-960x330.png 960w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-9-290x100.png 290w\" sizes=\"auto, (max-width: 968px) 100vw, 968px\" \/><\/figure>\n\n\n\n<p>3. Next, paste the<strong> Form code<\/strong> into a page on your store which requires the customer to be logged in and also has order details. This will allow the <strong>Form code<\/strong> to capture the <strong>Customer ID<\/strong> and <strong>Order ID<\/strong> as hidden form fields. <\/p>\n\n\n\n<p>For this example, we&#8217;ll place it on the customer order pages. <\/p>\n\n\n\n<p>Underneath your Sales Channels in the left column, click <strong>Online Store<\/strong>, select your <strong>Current Theme<\/strong>, then click <strong>Edit Code <\/strong>in the <strong>Actions<\/strong> drop-down menu. <\/p>\n\n\n\n<p>Under <strong>Templates<\/strong> click <strong>customers\/order.liquid<\/strong> and paste your <strong>Form code<\/strong> anywhere you&#8217;d like it to appear on the page. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized border\"><img loading=\"lazy\" decoding=\"async\" width=\"1023\" height=\"482\" src=\"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-2.jpg\" alt=\"form code snippet theme\" class=\"wp-image-2834\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-2.jpg 1023w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-2-300x141.jpg 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-2-768x362.jpg 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-2-555x261.jpg 555w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-2-360x170.jpg 360w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-2-913x430.jpg 913w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-2-290x137.jpg 290w\" sizes=\"auto, (max-width: 1023px) 100vw, 1023px\" \/><\/figure>\n\n\n\n<p>Your form will look something like this on your customer account pages. Don&#8217;t forget to click the <strong>Save<\/strong> button in the upper right corner.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"573\" src=\"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa.jpg\" alt=\"order form example\" class=\"wp-image-2836\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa.jpg 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-300x168.jpg 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-768x430.jpg 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-555x311.jpg 555w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-357x200.jpg 357w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-286x160.jpg 286w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>4. Navigate back to your workflow in the MESA Dashboard and click the next step, <strong>Shopify Retrieve Order<\/strong>. Your store&#8217;s credentials should already be populated and <strong>Shopify App Configuration<\/strong> populated with the correct token.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"627\" src=\"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-15-1024x627.png\" alt=\"shopify retrieve order step\" class=\"wp-image-2709\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-15-1024x627.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-15-300x184.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-15-768x470.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-15-508x311.png 508w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-15-327x200.png 327w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-15-703x430.png 703w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-15-261x160.png 261w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-15.png 1121w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>5. You&#8217;re now ready to receive <strong>Return Order<\/strong> requests, so what&#8217;s next? <\/p>\n\n\n\n<p>How can you effectively track these types of requests? <\/p>\n\n\n\n<p>In the next step, we&#8217;ll show you how to <strong>add A row to any Google Sheet<\/strong> of your choosing. You&#8217;ll need to add your <strong>Existing Credentials<\/strong> from the drop-down menu and also assign which spreadsheet you&#8217;d like to populate.<\/p>\n\n\n\n<p><em>Note: If you don&#8217;t have an existing Google Sheets credential, you&#8217;ll need to create one.<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"492\" src=\"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-6-1024x492.png\" alt=\"setup google sheets\" class=\"wp-image-2711\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-6-1024x492.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-6-300x144.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-6-768x369.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-6-555x267.png 555w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-6-360x173.png 360w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-6-895x430.png 895w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-6-290x139.png 290w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-6.png 1082w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Below the Google Sheet App Configuration, you&#8217;ll also see where the Return Order form is mapping to on your <strong>Google Sheet<\/strong>. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"375\" src=\"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-10-1024x375.png\" alt=\"data mapping\" class=\"wp-image-2714\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-10-1024x375.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-10-300x110.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-10-768x282.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-10-1536x563.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-10-555x204.png 555w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-10-360x132.png 360w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-10-960x352.png 960w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-10-290x106.png 290w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-10.png 1860w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>6. Let&#8217;s extend things further and use MESA to notify your customers via built-in app, <strong>Email by MESA<\/strong>. <\/p>\n\n\n\n<p>In this step, the recipient&#8217;s email address from Shopify is retrieved with their order name. You also have the ability to tailor a customer message in the body of the email.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized border\"><img loading=\"lazy\" decoding=\"async\" width=\"1025\" height=\"588\" src=\"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-17.png\" alt=\"send email step\" class=\"wp-image-2715\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-17.png 1025w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-17-300x172.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-17-768x441.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-17-542x311.png 542w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-17-349x200.png 349w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-17-750x430.png 750w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-17-279x160.png 279w\" sizes=\"auto, (max-width: 1025px) 100vw, 1025px\" \/><\/figure>\n\n\n\n<p>You could also Slack a message to your team with these details. <\/p>\n\n\n\n<p>First, you&#8217;ll need to <a href=\"https:\/\/api.slack.com\/authentication\/basics\">add a new Slack App<\/a> and then create an incoming <a href=\"https:\/\/slack.com\/help\/articles\/115005265063-Incoming-webhooks-for-Slack\" data-type=\"URL\" data-id=\"https:\/\/slack.com\/help\/articles\/115005265063-Incoming-webhooks-for-Slack\">webhook URL<\/a>. You&#8217;ll then need to copy the webhook URL from your Slack app and paste it back into the Slack step in the MESA workflow. Click the green <strong>Add Credential <\/strong>button.<\/p>\n\n\n\n<p><em>Note: If you don&#8217;t have an existing Slack credential, you&#8217;ll need to create one.<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"667\" src=\"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-1024x667.png\" alt=\"slack worklfow step\" class=\"wp-image-2720\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-1024x667.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-300x196.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-768x501.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-477x311.png 477w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-307x200.png 307w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-660x430.png 660w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa-245x160.png 245w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/start-a-return-with-forms-by-mesa.png 1123w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">In this article:<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.getmesa.com/blog\/start-a-return-with-forms-by-mesa\/#Last-Step-The-most-important\" >Last Step: The most important<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.getmesa.com/blog\/start-a-return-with-forms-by-mesa\/#Workflow-Wrap-Up\" >Workflow Wrap Up<\/a><\/li><\/ul><\/nav><\/div>\n<h3 class=\"wp-block-heading\" id=\"h-last-step-the-most-important\"><span class=\"ez-toc-section\" id=\"Last-Step-The-most-important\"><\/span>Last Step: The most important<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>7. Once complete, scroll back up to the top of the&nbsp;page and click the&nbsp;<strong>Enable<\/strong>&nbsp;button in the top right-hand corner.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-workflow-wrap-up\"><span class=\"ez-toc-section\" id=\"Workflow-Wrap-Up\"><\/span>Workflow Wrap Up<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Now you&#8217;re ready to start a return with Forms by MESA, with some commonly used examples to try out. Every step in the workflow is 100% customizable. Change an event, add a step before\/after or adjust the default settings.<\/p>\n\n\n\n<div class=\"card-next-steps\">\n\t<div class=\"card__content\">\n\t\t<h4>What to do next&#8230;<\/h4>\n<p>The fastest way to see automation working in your store is to start with a single workflow.<\/p>\n<ol>\n<li><a href=\"https:\/\/www.getmesa.com\/pricing\"><strong>Try MESA free<\/strong><\/a> \u2014 start a 7-day free trial and get your first workflow running.<\/li>\n<li><a href=\"https:\/\/www.getmesa.com\/templates\"><strong>Browse the template library<\/strong><\/a> \u2014 pre-built workflows for the most common Shopify automation tasks.<\/li>\n<li><a href=\"https:\/\/www.getmesa.com\/yedric\"><strong>Talk to Yedric<\/strong><\/a> \u2014 describe what you want to automate, and let our AI assistant build it for you.<\/li>\n<li><a href=\"https:\/\/www.getmesa.com\/support\"><strong>Get free workflow setup<\/strong><\/a> \u2014 MESA&#8217;s team will build your first workflow at no cost.<\/li>\n<\/ol>\n\t<\/div><!-- \/.card__content -->\n\n\t\n<div class=\"socials card__socials\">\n\t<ul>\n\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/twitter.com\/getmesa\" target=\"_blank\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/twitter-icon.svg\" class=\"attachment-small size-small\" alt=\"icon: twitter\" \/>\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/www.youtube.com\/@getmesa\" target=\"_blank\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/youtube-icon.svg\" class=\"attachment-small size-small\" alt=\"icon: youtube\" \/>\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/company\/9754608\/\" target=\"_blank\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/linkedin-icon.svg\" class=\"attachment-small size-small\" alt=\"linkedin icon\" \/>\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t<\/ul>\n<\/div><!-- \/.socials -->\n<\/div><!-- \/.card-next-steps -->\n","protected":false},"excerpt":{"rendered":"<p>This tutorial will show how to start a return in Shopify using Forms by MESA in just a few quick&#8230;<\/p>\n","protected":false},"author":2,"featured_media":4001,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[48],"tags":[321,345,360],"class_list":["post-2694","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-workflow-tutorials","tag-form","tag-google-forms","tag-loop-returns"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Start a Return with Forms by MESA - MESA<\/title>\n<meta name=\"description\" content=\"Learn how to start a return process efficiently using Forms by MESA on Shopify, streamlining returns and enhancing customer experience.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.getmesa.com\/blog\/start-a-return-with-forms-by-mesa\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Start a Return with Forms by MESA\" \/>\n<meta property=\"og:description\" content=\"This tutorial will show how to start a return in Shopify using Forms by MESA in just a few quick steps. 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