{"id":18034,"date":"2026-01-16T21:53:56","date_gmt":"2026-01-16T21:53:56","guid":{"rendered":"https:\/\/www.getmesa.com/blog\/?p=18034"},"modified":"2026-01-29T15:56:04","modified_gmt":"2026-01-29T15:56:04","slug":"how-to-use-shopify-sidekick","status":"publish","type":"post","link":"https:\/\/www.getmesa.com/blog\/how-to-use-shopify-sidekick\/","title":{"rendered":"How to use Shopify Sidekick: Step-by-step tutorial (2026)"},"content":{"rendered":"\n<p><a href=\"https:\/\/www.getmesa.com/blog\/shopify-sidekick\/\">Shopify Sidekick<\/a> can do in 30 seconds what used to take 10 clicks and three different admin pages. Instead of hunting through menus to create a discount code, you just type &#8220;create a 20% off code for first-time customers&#8221; and it&#8217;s done. Instead of manually building customer segments, you describe who you&#8217;re looking for and Sidekick builds it.<\/p>\n\n\n\n<p>This guide shows you exactly how to use Shopify Sidekick for the tasks you do every day: creating promotions, writing product content, analyzing your store, building automations, and more. Each section includes step-by-step instructions with screenshots so you can follow along.<\/p>\n\n\n\n<p>Whether you&#8217;re new to Shopify or you&#8217;ve been ignoring that purple glasses icon in your admin, this tutorial will help you start using AI to multiply your impact without multiplying the work.<\/p>\n\n\n\n<p><strong>Important note:<\/strong> This guide covers Shopify&#8217;s built-in Sidekick assistant (free with all plans), not third-party apps with similar names.<\/p>\n\n\n\n<aside class=\"section-single-related\" aria-labelledby=\"related-heading-14305\">\n\t<p id=\"related-heading-14305\">\n\t\tRelated article:\n\t<\/p>\n\n\t<article class=\"card-aside\">\n\t\t<a href=\"https:\/\/www.getmesa.com/blog\/shopify-sidekick\/\" class=\"card-aside__link\">\n\t\t\t<figure class=\"card__image\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"910\" height=\"512\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick.png\" class=\"attachment-large size-large wp-post-image\" alt=\"Shopify Sidekick logo\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick.png 910w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-300x169.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-768x432.png 768w\" sizes=\"auto, (max-width: 910px) 100vw, 910px\" \/>\t\t\t<\/figure><!-- \/.card__image -->\n\n\t\t\t<p class=\"card__title\">\n\t\t\t\t<strong>What is Shopify Sidekick? Complete Guide for Merchants in 2026<\/strong>\n\t\t\t<\/p><!-- \/.card__title -->\n\n\t\t\t<span class=\"btn btn--outline card__btn card__btn--alt\" aria-hidden=\"true\">\n\t\t\t\tRead article\t\t\t<\/span>\n\t\t<\/a>\n\t<\/article>\n<\/aside>\n\n\n<figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1584\" height=\"819\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/guide-how-to-use-shopify-sidekick.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"guide how to use shopify sidekick\" style=\"object-fit:cover;\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/guide-how-to-use-shopify-sidekick.png 1584w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/guide-how-to-use-shopify-sidekick-300x155.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/guide-how-to-use-shopify-sidekick-1024x529.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/guide-how-to-use-shopify-sidekick-768x397.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/guide-how-to-use-shopify-sidekick-1536x794.png 1536w\" sizes=\"auto, (max-width: 1584px) 100vw, 1584px\" \/><\/figure>\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">In this article:<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.getmesa.com/blog\/how-to-use-shopify-sidekick\/#Getting-started-with-Shopify-Sidekick\" >Getting started with Shopify Sidekick<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.getmesa.com/blog\/how-to-use-shopify-sidekick\/#Accessing-Sidekick-for-the-first-time\" >Accessing Sidekick for the first time<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.getmesa.com/blog\/how-to-use-shopify-sidekick\/#Understanding-the-Sidekick-interface\" >Understanding the Sidekick interface<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.getmesa.com/blog\/how-to-use-shopify-sidekick\/#How-Sidekick-understands-your-requests\" >How Sidekick understands your requests<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.getmesa.com/blog\/how-to-use-shopify-sidekick\/#Essential-Sidekick-tasks\" >Essential Sidekick tasks<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.getmesa.com/blog\/how-to-use-shopify-sidekick\/#Creating-discounts-and-promotions\" >Creating discounts and promotions<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.getmesa.com/blog\/how-to-use-shopify-sidekick\/#Generating-product-content\" >Generating product content<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.getmesa.com/blog\/how-to-use-shopify-sidekick\/#Building-customer-segments\" >Building customer segments<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.getmesa.com/blog\/how-to-use-shopify-sidekick\/#Analyzing-store-performance\" >Analyzing store performance<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.getmesa.com/blog\/how-to-use-shopify-sidekick\/#Building-Shopify-Flow-workflows\" >Building Shopify Flow workflows<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.getmesa.com/blog\/how-to-use-shopify-sidekick\/#Theme-customization\" >Theme customization<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.getmesa.com/blog\/how-to-use-shopify-sidekick\/#Advanced-Sidekick-features\" >Advanced Sidekick features<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.getmesa.com/blog\/how-to-use-shopify-sidekick\/#Using-Sidekick-Pulse-for-proactive-insights\" >Using Sidekick Pulse for proactive insights<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.getmesa.com/blog\/how-to-use-shopify-sidekick\/#Creating-reusable-Skills\" >Creating reusable Skills<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.getmesa.com/blog\/how-to-use-shopify-sidekick\/#Voice-chat-on-mobile\" >Voice chat on mobile<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/www.getmesa.com/blog\/how-to-use-shopify-sidekick\/#Sidekick-app-recommendations-and-whats-coming-next\" >Sidekick app recommendations and what&#8217;s coming next<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/www.getmesa.com/blog\/how-to-use-shopify-sidekick\/#Custom-app-generation\" >Custom app generation<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/www.getmesa.com/blog\/how-to-use-shopify-sidekick\/#Sidekick-best-practices-and-tips\" >Sidekick best practices and tips<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/www.getmesa.com/blog\/how-to-use-shopify-sidekick\/#Writing-better-prompts\" >Writing better prompts<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/www.getmesa.com/blog\/how-to-use-shopify-sidekick\/#Using-Sidekicks-contextual-awareness\" >Using Sidekick&#8217;s contextual awareness<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/www.getmesa.com/blog\/how-to-use-shopify-sidekick\/#Iterating-on-responses\" >Iterating on responses<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/www.getmesa.com/blog\/how-to-use-shopify-sidekick\/#What-Sidekick-cant-do-yet\" >What Sidekick can&#8217;t do (yet)<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/www.getmesa.com/blog\/how-to-use-shopify-sidekick\/#When-to-upgrade-beyond-Sidekick\" >When to upgrade beyond Sidekick<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/www.getmesa.com/blog\/how-to-use-shopify-sidekick\/#Sidekicks-limitations-for-growing-businesses\" >Sidekick&#8217;s limitations for growing businesses<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/www.getmesa.com/blog\/how-to-use-shopify-sidekick\/#How-MESA-extends-Sidekicks-capabilities\" >How MESA extends Sidekick&#8217;s capabilities<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/www.getmesa.com/blog\/how-to-use-shopify-sidekick\/#Using-Sidekick-and-MESA-together\" >Using Sidekick and MESA together<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/www.getmesa.com/blog\/how-to-use-shopify-sidekick\/#Conclusion\" >Conclusion<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"https:\/\/www.getmesa.com/blog\/how-to-use-shopify-sidekick\/#Frequently-asked-questions\" >Frequently asked questions<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"h-getting-started-with-shopify-sidekick\"><span class=\"ez-toc-section\" id=\"Getting-started-with-Shopify-Sidekick\"><\/span>Getting started with Shopify Sidekick<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-accessing-sidekick-for-the-first-time\"><span class=\"ez-toc-section\" id=\"Accessing-Sidekick-for-the-first-time\"><\/span>Accessing Sidekick for the first time<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Look for the purple glasses icon in the top-right corner of your Shopify admin. Click it once and the chat window opens. That&#8217;s it\u2014no setup required, no configuration screens, no API keys to copy. You can also find Sidekick on your admin dashboard. Again, look for the purple glasses in the textbox.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"583\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-admin-header-location-1024x583.png\" alt=\"Screenshot of Shopify admin dashboard with Sidekick icon highlighted in top-right corner\" class=\"wp-image-18038\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-admin-header-location-1024x583.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-admin-header-location-300x171.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-admin-header-location-768x437.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-admin-header-location-1536x875.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-admin-header-location-2048x1166.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Sidekick highlighted in the Shopify admin header, where it&#8217;s always accessible.<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"583\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-admin-dashboard-location-1024x583.png\" alt=\"Screenshot of Shopify admin dashboard with Sidekick icon highlighted\" class=\"wp-image-18039\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-admin-dashboard-location-1024x583.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-admin-dashboard-location-300x171.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-admin-dashboard-location-768x437.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-admin-dashboard-location-1536x875.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-admin-dashboard-location-2048x1166.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Sidekick highlighted on the Shopify admin dashboard<\/figcaption><\/figure>\n\n\n\n<p>Sidekick works on both desktop and mobile. On desktop, you get the full chat interface with preview cards and detailed responses. On the Shopify mobile app, you can use voice chat to interact hands-free while you&#8217;re away from your desk.<\/p>\n\n\n\n<p><strong>Don&#8217;t see the icon?<\/strong> Check that your admin language is set to English (Sidekick works best in English), refresh your browser, or clear your cache. Shopify is updating Sidekick frequently, so it&#8217;s possible they will change the purple glasses color. You&#8217;re looking for an icon of a &#8220;masked superhero&#8221; face.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-understanding-the-sidekick-interface\"><span class=\"ez-toc-section\" id=\"Understanding-the-Sidekick-interface\"><\/span>Understanding the Sidekick interface<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>The Sidekick window is simple by design. At the bottom, there&#8217;s a text input box where you type or speak your requests. Above that, you&#8217;ll see suggested prompts to get you started. Click the expand icon in the top-right to use full-screen mode for complex tasks. The new conversation link opens your conversation history, where you can also start fresh.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"583\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-interface-explainer-1024x583.png\" alt=\"Labeled screenshot of Sidekick chat interface showing input box, suggested prompts, full-screen toggle, and new chat button\" class=\"wp-image-18042\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-interface-explainer-1024x583.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-interface-explainer-300x171.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-interface-explainer-768x437.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-interface-explainer-1536x875.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-interface-explainer-2048x1166.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Every response from Sidekick includes thumbs up\/down buttons. Use these to help Shopify improve Sidekick&#8217;s accuracy\u2014especially when a response misses the mark or nails exactly what you needed.<\/p>\n\n\n\n<p>Click the plus (+) icon next to Sidekick&#8217;s input box to access powerful features that extend what Sidekick can do.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"583\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-plus-menu-1024x583.png\" alt=\"Plus menu expanded showing all available options\" class=\"wp-image-18070\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-plus-menu-1024x583.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-plus-menu-300x171.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-plus-menu-768x437.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-plus-menu-1536x875.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-plus-menu-2048x1166.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Access files from within the admin<\/h4>\n\n\n\n<p>Sidekick can reference files you&#8217;ve uploaded to your Shopify admin\u2014like product images, PDFs in your content files, or documents attached to metafields. Click this option to browse and select files for Sidekick to analyze or reference in its responses.<\/p>\n\n\n\n<p>Example use: &#8220;Analyze this product photography and suggest which images would work best for Facebook ads&#8221;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Upload files from your device<\/h4>\n\n\n\n<p>Upload files directly from your computer for Sidekick to work with. This is useful for importing data, analyzing spreadsheets, or working with documents that aren&#8217;t already in your Shopify admin.<\/p>\n\n\n\n<p>Example use: Upload a competitor&#8217;s product catalog CSV and ask &#8220;Compare these products to my inventory and identify gaps&#8221;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Target (contextual focus)<\/h4>\n\n\n\n<p>This is one of Sidekick&#8217;s most useful features. Click &#8220;Target&#8221; then click anywhere on your admin screen\u2014a specific button, form field, data point, or interface element. Sidekick focuses on that exact element and can explain it, help you configure it, or answer questions about it.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"583\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-target-action-1024x583.png\" alt=\"Target feature activated showing admin element highlighted\" class=\"wp-image-18071\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-target-action-1024x583.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-target-action-300x171.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-target-action-768x437.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-target-action-1536x875.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-target-action-2048x1166.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Think of it like Chrome&#8217;s inspector tool, but instead of seeing code, you get conversational help about that specific feature.<\/p>\n\n\n\n<p>Example uses:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click Target, then click a confusing setting \u2192 &#8220;What does this option do?&#8221;<\/li>\n\n\n\n<li>Click Target, then click a report metric \u2192 &#8220;Why is this number so high this month?&#8221;<\/li>\n\n\n\n<li>Click Target, then click a theme section \u2192 &#8220;How do I customize this section?&#8221;<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Mention (reference specific items)<\/h4>\n\n\n\n<p>Instead of describing what you&#8217;re talking about, use Mention to select specific products, orders, customers, or collections by name. This ensures Sidekick knows exactly which items you mean.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"583\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-mention-action-1024x583.png\" alt=\"Mention menu showing search for products, orders, customers, collections\" class=\"wp-image-18072\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-mention-action-1024x583.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-mention-action-300x171.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-mention-action-768x437.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-mention-action-1536x875.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-mention-action-2048x1166.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Click &#8220;Mention,&#8221; search for what you want to reference, and select it. The item appears as a tag in your prompt.<\/p>\n\n\n\n<p>Example: Instead of typing &#8220;Update the product description for the blue cotton t-shirt&#8221; Use Mention to select the exact product, then type &#8220;Update the description for @[Blue Cotton T-Shirt] to emphasize sustainability&#8221;<\/p>\n\n\n\n<p>This is especially useful when you have similar product names or want to reference multiple specific items in one prompt.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Skills (save and reuse prompts)<\/h4>\n\n\n\n<p>We&#8217;ll cover Skills in detail in the Advanced Features section below, but this is where you create, access, and manage your saved prompts. Think of Skills as shortcuts for your most common Sidekick requests.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Generate app<\/h4>\n\n\n\n<p>This experimental feature lets you create custom apps (covered in detail in the Advanced Features section). Note that it may not be available on all Shopify plans yet.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-how-sidekick-understands-your-requests\"><span class=\"ez-toc-section\" id=\"How-Sidekick-understands-your-requests\"><\/span>How Sidekick understands your requests<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Sidekick uses natural language processing, which means you talk to it like you&#8217;d talk to a person. You don&#8217;t need special commands or syntax. Just describe what you want: &#8220;Show me my top 10 products this month&#8221; or &#8220;Create a discount code for email subscribers.&#8221;<\/p>\n\n\n\n<p>Being specific helps. Compare these two prompts:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u274c &#8220;Make a discount&#8221;<\/li>\n\n\n\n<li>\u2705 &#8220;Create a 15% discount code named WELCOME15 for first-time customers that expires in 7 days&#8221;<\/li>\n<\/ul>\n\n\n\n<p>The second prompt gives Sidekick everything it needs to build exactly what you want on the first try.<\/p>\n\n\n\n<p>Sidekick has full access to your store data\u2014products, orders, customers, analytics, theme settings. It knows your inventory levels, which products are selling well, who your VIP customers are, and what&#8217;s happening in your store right now. This context awareness is what makes it powerful.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-essential-sidekick-tasks\"><span class=\"ez-toc-section\" id=\"Essential-Sidekick-tasks\"><\/span>Essential Sidekick tasks<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-creating-discounts-and-promotions\"><span class=\"ez-toc-section\" id=\"Creating-discounts-and-promotions\"><\/span>Creating discounts and promotions<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>Use case: Flash sale setup<\/strong><\/p>\n\n\n\n<p>Let&#8217;s create a discount code for a flash sale. Type this prompt: &#8220;Create a 20% off discount code for first-time customers that expires in 48 hours&#8221;<\/p>\n\n\n\n<p>Hit enter and Sidekick shows you a preview card with the discount settings it generated. You&#8217;ll see the discount type (percentage), the value (20%), the customer eligibility (first-time customers only), and the expiration date (automatically calculated as 48 hours from now).<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"583\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-creating-discounts-1024x583.png\" alt=\"Sidekick showing purple preview card with discount settings\" class=\"wp-image-18044\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-creating-discounts-1024x583.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-creating-discounts-300x171.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-creating-discounts-768x437.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-creating-discounts-1536x875.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-creating-discounts-2048x1166.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Review the settings. If you want to change anything\u2014maybe the discount code name or the expiration time\u2014click into those fields and edit them directly. Once everything looks right, click &#8220;Save discount&#8221; at the bottom of the preview card.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"583\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-discount-preview-1024x583.png\" alt=\"Discount preview card with editable fields highlighted\" class=\"wp-image-18045\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-discount-preview-1024x583.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-discount-preview-300x171.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-discount-preview-768x437.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-discount-preview-1536x875.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-discount-preview-2048x1166.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Pro tip:<\/strong> After creating a discount, you can modify it later by going to Discounts in your admin or by asking Sidekick &#8220;Show me the WELCOME20 discount&#8221; to pull it up again.<\/p>\n\n\n\n<p><strong>Try these variations:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8220;Create a BOGO discount for all t-shirts&#8221;<\/li>\n\n\n\n<li>&#8220;Set up free shipping for orders over $100&#8221;<\/li>\n\n\n\n<li>&#8220;Make a 15% discount code for email subscribers that works only on weekends&#8221;<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-generating-product-content\"><span class=\"ez-toc-section\" id=\"Generating-product-content\"><\/span>Generating product content<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>Use case: Writing product descriptions at scale<\/strong><\/p>\n\n\n\n<p>Navigate to any product page in your admin and open Sidekick. Because Sidekick is context-aware, it already knows which product you&#8217;re viewing.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"583\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-product-page-1024x583.png\" alt=\"Sidekick chat window open on a product page\" class=\"wp-image-18047\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-product-page-1024x583.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-product-page-300x171.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-product-page-768x437.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-product-page-1536x875.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-product-page-2048x1166.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Type: &#8220;Write a product description for this product that emphasizes sustainability and targets millennials&#8221;<\/p>\n\n\n\n<p>Sidekick generates a complete description that pulls in your existing product data (features, materials, dimensions) and writes it in the style you requested. The description is SEO-friendly and matches your brand voice based on other content in your store.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"583\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-product-description-1024x583.png\" alt=\"Generated product description in Sidekick response\" class=\"wp-image-18048\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-product-description-1024x583.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-product-description-300x171.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-product-description-768x437.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-product-description-1536x875.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-product-description-2048x1166.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Not quite right? Ask follow-up questions: &#8220;Make it shorter and punchier&#8221; or &#8220;Add more emphasis on the eco-friendly materials&#8221; or &#8220;Rewrite this for Gen Z instead.&#8221; Sidekick remembers the context and refines the description based on your feedback.<\/p>\n\n\n\n<p>When you&#8217;re happy with it, copy the description and paste it into your product description field, or ask Sidekick to &#8220;Apply this description to the product.&#8221;<\/p>\n\n\n\n<p><strong>Batch content creation:<\/strong> You can also update multiple products at once. Try: &#8220;Update all product descriptions in the Summer Collection to emphasize fast shipping.&#8221; Sidekick processes the entire collection and shows you a preview before applying changes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-building-customer-segments\"><span class=\"ez-toc-section\" id=\"Building-customer-segments\"><\/span>Building customer segments<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>Use case: Creating a re-engagement campaign segment<\/strong><\/p>\n\n\n\n<p>Type: &#8220;Show me all customers who ordered in the last 90 days but haven&#8217;t ordered in the past 30 days&#8221;<\/p>\n\n\n\n<p>Sidekick queries your customer database and returns a list with key details\u2014names, email addresses, last order date, total spent. This takes about 3 seconds.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"583\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-customers-1024x583.png\" alt=\"Sidekick displaying customer data in a table format\" class=\"wp-image-18051\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-customers-1024x583.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-customers-300x171.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-customers-768x437.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-customers-1536x875.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-customers-2048x1166.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Now ask: &#8220;Create a customer segment with these criteria&#8221;<\/p>\n\n\n\n<p>Sidekick builds the segment using Shopify&#8217;s customer segment rules and asks you to name it. Type something like &#8220;Lapsed customers &#8211; 30 days&#8221; and save.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"583\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-customer-segments-1-1024x583.png\" alt=\"Customer segment preview showing criteria and customer count\" class=\"wp-image-18050\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-customer-segments-1-1024x583.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-customer-segments-1-300x171.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-customer-segments-1-768x437.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-customer-segments-1-1536x875.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-customer-segments-1-2048x1166.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Follow-up actions:<\/strong> Now that you have the segment, Sidekick can help you act on it:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8220;Draft a win-back email for this segment&#8221;<\/li>\n\n\n\n<li>&#8220;What&#8217;s the average order value of these customers?&#8221;<\/li>\n\n\n\n<li>&#8220;Create a 10% discount code to send them&#8221;<\/li>\n<\/ul>\n\n\n\n<p>Each of these prompts builds on the previous context. You&#8217;re having a conversation, not starting over with each request.<\/p>\n\n\n\n<p><strong>Pro tip:<\/strong> Use the Mention feature to make this more precise. Click the plus menu, select &#8220;Mention,&#8221; then choose specific collections, products, or customer tags. This ensures Sidekick understands exactly which items you&#8217;re referencing without ambiguity.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-analyzing-store-performance\"><span class=\"ez-toc-section\" id=\"Analyzing-store-performance\"><\/span>Analyzing store performance<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>Use case: Understanding sales trends<\/strong><\/p>\n\n\n\n<p>Ask Sidekick a diagnostic question: &#8220;Why are my sales down this month compared to last month?&#8221;<\/p>\n\n\n\n<p>Sidekick analyzes multiple data points\u2014traffic, conversion rate, average order value, cart abandonment, top-selling products\u2014and identifies what changed. Maybe your traffic is stable but conversion dropped. Maybe you had fewer repeat purchases. Maybe your best-selling product went out of stock.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"583\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-order-analysis-1024x583.png\" alt=\"Sidekick showing analysis with data comparisons\" class=\"wp-image-18052\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-order-analysis-1024x583.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-order-analysis-300x171.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-order-analysis-768x437.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-order-analysis-1536x875.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-order-analysis-2048x1166.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>The response includes specific numbers and percentages so you can see exactly what&#8217;s driving the decline. Sidekick might say something like: &#8220;Your sales are down 15% primarily due to a 22% decrease in conversion rate. Traffic is actually up 8%, but fewer visitors are completing purchases. Your cart abandonment rate increased from 67% to 78%.&#8221;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"583\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-order-analysis-follow-up-1024x583.png\" alt=\"Sidekick's analysis with data visualizations or metrics\" class=\"wp-image-18053\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-order-analysis-follow-up-1024x583.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-order-analysis-follow-up-300x171.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-order-analysis-follow-up-768x437.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-order-analysis-follow-up-1536x875.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-order-analysis-follow-up-2048x1166.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Ask follow-up questions based on the insights: &#8220;What products had the biggest sales drop?&#8221; or &#8220;Show me which traffic sources have the worst conversion rates.&#8221;<\/p>\n\n\n\n<p><strong>More analytical prompts:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8220;Which products have the highest profit margins?&#8221;<\/li>\n\n\n\n<li>&#8220;Show me my best-selling products by state&#8221;<\/li>\n\n\n\n<li>&#8220;Compare Q4 2025 to Q4 2024 sales&#8221;<\/li>\n\n\n\n<li>&#8220;What&#8217;s my customer lifetime value for VIP customers?&#8221;<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-building-shopify-flow-workflows\"><span class=\"ez-toc-section\" id=\"Building-Shopify-Flow-workflows\"><\/span>Building Shopify Flow workflows<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>Use case: Automated inventory alerts<\/strong><\/p>\n\n\n\n<p>Type: &#8220;When any product inventory drops below 10 units, send me a Slack message with the product name and current stock level&#8221;<\/p>\n\n\n\n<p>Sidekick understands this is a workflow request and automatically opens Shopify Flow to build it. You&#8217;ll see the entire workflow diagram: trigger (inventory level changed), condition (inventory \u2264 10), and action (send Slack message).<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"583\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-shopify-flow-1024x583.png\" alt=\"Sidekick showing the workflow it's building\" class=\"wp-image-18055\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-shopify-flow-1024x583.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-shopify-flow-300x171.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-shopify-flow-768x437.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-shopify-flow-1536x875.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-shopify-flow-2048x1166.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Sidekick fills in all the details\u2014it selects &#8220;Inventory level changed&#8221; as the trigger, adds a condition to check if inventory is 10 or below, and configures the Slack action with the product title and inventory quantity as dynamic variables.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"583\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-shopify-workflow-steps-1024x583.png\" alt=\"Generated Flow workflow showing trigger, conditions, and actions\" class=\"wp-image-18056\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-shopify-workflow-steps-1024x583.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-shopify-workflow-steps-300x171.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-shopify-workflow-steps-768x437.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-shopify-workflow-steps-1536x875.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-shopify-workflow-steps-2048x1166.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>If you haven&#8217;t connected your Slack account yet, Sidekick prompts you to do so. Once connected, you can run the workflow with sample data to make sure the message format looks right.<\/p>\n\n\n\n<p>Click &#8220;Turn on workflow&#8221; and Sidekick enables it. Now whenever inventory drops below 10 units, you get an instant Slack notification without checking your admin.<\/p>\n\n\n\n<p><strong>What Sidekick automated:<\/strong> In the past, you&#8217;d need to know which Flow trigger to use, how to write the condition logic, and how to format the Slack message with liquid variables. Sidekick handles all of that from a single sentence.<\/p>\n\n\n\n<p><strong>More workflow examples:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8220;Auto-tag VIP customers who spend over $1,000&#8221;<\/li>\n\n\n\n<li>&#8220;Send fulfillment team a daily email with all unfulfilled orders&#8221;<\/li>\n\n\n\n<li>&#8220;Tag orders over $500 as &#8216;priority-shipping'&#8221;<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-theme-customization\"><span class=\"ez-toc-section\" id=\"Theme-customization\"><\/span>Theme customization<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>Use case: Quick design changes<\/strong><\/p>\n\n\n\n<p>Type: &#8220;Change the &#8216;Add to Cart&#8217; button color to #FF6B6B across my entire store&#8221;<\/p>\n\n\n\n<p>Sidekick shows you a preview of what this change will look like. You&#8217;ll see before\/after screenshots of your product pages with the new button color.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"583\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-shopify-theme-change-1024x583.png\" alt=\"Sidekick showing theme preview of button color change\" class=\"wp-image-18058\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-shopify-theme-change-1024x583.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-shopify-theme-change-300x171.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-shopify-theme-change-768x437.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-shopify-theme-change-1536x875.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-shopify-theme-change-2048x1166.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"529\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-shopify-theme-change-before-after-1024x529.png\" alt=\"Before\/after comparison of button color\" class=\"wp-image-18059\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-shopify-theme-change-before-after-1024x529.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-shopify-theme-change-before-after-300x155.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-shopify-theme-change-before-after-768x397.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-shopify-theme-change-before-after-1536x794.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-shopify-theme-change-before-after.png 1584w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Before\/after comparison of button color<\/figcaption><\/figure>\n\n\n\n<p>Review the preview and click &#8220;Save&#8221; in the theme editor.&#8221; Sidekick updates your theme settings instantly. The change applies across all product pages, collection pages, and anywhere else the Add to Cart button appears.<\/p>\n\n\n\n<p><strong>Design tasks Sidekick handles:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8220;Create a countdown timer banner for my homepage&#8221;<\/li>\n\n\n\n<li>&#8220;Add a new product recommendations section to my product pages&#8221;<\/li>\n\n\n\n<li>&#8220;Make my header sticky on scroll&#8221;<\/li>\n<\/ul>\n\n\n\n<p><strong>Note:<\/strong> Theme customization works best with modern, flexible themes like Dawn, Sense, and Craft that support custom sections and app blocks. Older themes have more limitations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-advanced-sidekick-features\"><span class=\"ez-toc-section\" id=\"Advanced-Sidekick-features\"><\/span>Advanced Sidekick features<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-using-sidekick-pulse-for-proactive-insights\"><span class=\"ez-toc-section\" id=\"Using-Sidekick-Pulse-for-proactive-insights\"><\/span>Using Sidekick Pulse for proactive insights<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Sidekick Pulse runs in the background analyzing your store data, market trends, and business patterns. Instead of you asking questions, Pulse surfaces opportunities you might not have noticed.<\/p>\n\n\n\n<p>You&#8217;ll get notifications when Pulse identifies something worth your attention: &#8220;Sales of winter jackets increased 40% last week\u2014consider featuring them more prominently&#8221; or &#8220;Your repeat purchase rate dropped 12% this month\u2014here&#8217;s a win-back campaign template.&#8221;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"635\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-pulse-1024x635.webp\" alt=\"Example of a Pulse notification with actionable recommendation\" class=\"wp-image-18061\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-pulse-1024x635.webp 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-pulse-300x186.webp 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-pulse-768x476.webp 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/sidekick-pulse.webp 1420w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">source: https:\/\/www.shopify.com\/news\/winter-26-edition-renaissance<\/figcaption><\/figure>\n\n\n\n<p>Each Pulse recommendation includes suggested next steps. Click &#8220;Show me how&#8221; and Sidekick walks you through executing the recommendation, whether that&#8217;s creating a promotion, updating your homepage, or building a customer segment.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-creating-reusable-skills\"><span class=\"ez-toc-section\" id=\"Creating-reusable-Skills\"><\/span>Creating reusable Skills<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you find yourself typing the same prompt repeatedly\u2014like &#8220;Show me today&#8217;s unfulfilled orders&#8221; or &#8220;Generate a product description for this product targeting eco-conscious shoppers&#8221;\u2014you can save it as a Skill.<\/p>\n\n\n\n<p>To create a Skill:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Choose a shortcut (like <code>\/daily-unfulfilled<\/code>)<\/li>\n\n\n\n<li>Click the plus (+) menu next to the Sidekick input box<\/li>\n\n\n\n<li>Select &#8220;Skills&#8221;<\/li>\n\n\n\n<li>Click &#8220;Create new skill&#8221;<\/li>\n\n\n\n<li>Type your prompt exactly as you want it saved<\/li>\n\n\n\n<li>Give it a name like &#8220;Daily Unfulfilled Orders Check&#8221;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"583\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-skills-1024x583.png\" alt=\"Skills library showing saved prompts with shortcuts\" class=\"wp-image-18063\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-skills-1024x583.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-skills-300x171.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-skills-768x437.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-skills-1536x875.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-skills-2048x1166.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Now whenever you need to run that prompt, just type the shortcut and Sidekick executes it instantly. No more retyping the same request multiple times per day.<\/p>\n\n\n\n<p>Skills are especially useful for team workflows. Save your best prompts and share the shortcuts with staff members so everyone uses consistent language and gets consistent results.<\/p>\n\n\n\n<p>Pro tip: Use the Mention feature within your Skills to make them more flexible. Create a Skill called &#8220;Product Description Generator&#8221; with the prompt &#8220;Write an SEO-optimized product description for @product targeting premium buyers&#8221; where @product is a placeholder. When you use the Skill, you select which product to apply it to.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-voice-chat-on-mobile\"><span class=\"ez-toc-section\" id=\"Voice-chat-on-mobile\"><\/span>Voice chat on mobile<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Open the Shopify mobile app and tap the Sidekick icon. Instead of typing, tap the microphone button and speak your request.<\/p>\n\n\n\n<p>Voice chat is perfect for checking store performance while you&#8217;re away from your desk: &#8220;What were my sales yesterday?&#8221; or &#8220;How many orders are waiting to be fulfilled?&#8221; or &#8220;Create a 10% discount code for the weekend.&#8221;<\/p>\n\n\n\n<p>You can also use voice to create quick tasks: &#8220;Remind me to check inventory on Friday&#8221; or &#8220;Flag the order from John Smith as high priority.&#8221;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-sidekick-app-recommendations-and-what-s-coming-next\"><span class=\"ez-toc-section\" id=\"Sidekick-app-recommendations-and-whats-coming-next\"><\/span>Sidekick app recommendations and what&#8217;s coming next<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Right now, Sidekick can help you discover and install apps from the Shopify App Store. If you need functionality that Shopify doesn&#8217;t provide natively, ask Sidekick for recommendations: &#8220;What&#8217;s the best app for email marketing?&#8221; or &#8220;Find me an app that handles product bundles.&#8221;<\/p>\n\n\n\n<p>Sidekick searches the App Store, prioritizes &#8220;Built for Shopify&#8221; apps with clear badges, and shows you comparison details including ratings, pricing, and key features. This saves you from manually browsing hundreds of apps trying to find the right solution.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"583\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-app-recommendations-1024x583.png\" alt=\"Sidekick showing app recommendations with &quot;Built for Shopify&quot; badges highlighted\" class=\"wp-image-18066\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-app-recommendations-1024x583.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-app-recommendations-300x171.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-app-recommendations-768x437.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-app-recommendations-1536x875.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-app-recommendations-2048x1166.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Ask follow-up questions to narrow down options: &#8220;Which of these works best with subscriptions?&#8221; or &#8220;Show me the cheapest option&#8221; or &#8220;Which one has the best reviews?&#8221;<\/p>\n\n\n\n<p>Once you&#8217;ve chosen an app, Sidekick can walk you through installation and initial setup, though the actual configuration happens in the app itself.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-custom-app-generation\"><span class=\"ez-toc-section\" id=\"Custom-app-generation\"><\/span>Custom app generation<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Sidekick includes an experimental feature that lets you generate custom apps tailored to your specific business needs. Look for &#8220;Generate app&#8221; in the plus menu next to the Sidekick prompt input (click the + icon).<\/p>\n\n\n\n<p>You describe what you need: &#8220;Create an app that generates personalized thank-you emails based on order value and product category&#8221; or &#8220;Build a bulk order processing tool that lets me apply tags based on custom criteria.&#8221;<\/p>\n\n\n\n<p>Sidekick builds a simple custom app using Shopify&#8217;s Admin API and Polaris UI components. The app appears in your Shopify admin where you can test and use it immediately.<\/p>\n\n\n\n<p>This works best for internal tools\u2014workflow automation, bulk operations, custom reports, data processing\u2014rather than customer-facing features. The apps Sidekick generates are functional but basic, designed to solve specific operational needs unique to your business.<\/p>\n\n\n\n<p id=\"h-\"><strong>Before building a custom app<\/strong>, check the Shopify App Store to see if an existing app already does what you need. Custom apps make sense when you have unique business logic that&#8217;s too specific for off-the-shelf solutions, but installing a proven app is usually faster and more reliable.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-sidekick-best-practices-and-tips\"><span class=\"ez-toc-section\" id=\"Sidekick-best-practices-and-tips\"><\/span>Sidekick best practices and tips<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-writing-better-prompts\"><span class=\"ez-toc-section\" id=\"Writing-better-prompts\"><\/span>Writing better prompts<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>The quality of Sidekick&#8217;s responses depends on the quality of your prompts. Here&#8217;s how to get better results:<\/p>\n\n\n\n<p><strong>\u2705 Good prompt:<\/strong> &#8220;Create a 15% discount code for first-time customers named WELCOME15 that expires in 7 days&#8221;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Specific discount amount<\/li>\n\n\n\n<li>Clear customer eligibility<\/li>\n\n\n\n<li>Exact code name<\/li>\n\n\n\n<li>Defined timeframe<\/li>\n<\/ul>\n\n\n\n<p><strong>\u274c Bad prompt:<\/strong> &#8220;Make a discount&#8221;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>No details about amount, audience, or duration<\/li>\n\n\n\n<li>Forces Sidekick to guess your intent<\/li>\n<\/ul>\n\n\n\n<p><strong>More examples:<\/strong><\/p>\n\n\n\n<p><strong>\u2705 Good:<\/strong> &#8220;Write a product description for this organic cotton t-shirt emphasizing sustainability and comfort, targeting millennials who value eco-friendly fashion&#8221; <\/p>\n\n\n\n<p><strong>\u274c Bad:<\/strong> &#8220;Write a description&#8221;<\/p>\n\n\n\n<p><strong>\u2705 Good:<\/strong> &#8220;Show me customers in California who spent over $500 in the last 90 days and haven&#8217;t ordered in 30 days&#8221; <\/p>\n\n\n\n<p><strong>\u274c Bad:<\/strong> &#8220;Show me some customers&#8221;<\/p>\n\n\n\n<p>The pattern: Be specific. Include details. Reference actual products, collections, or customer segments by name. Add timeframes and conditions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-using-sidekick-s-contextual-awareness\"><span class=\"ez-toc-section\" id=\"Using-Sidekicks-contextual-awareness\"><\/span>Using Sidekick&#8217;s contextual awareness<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Sidekick knows what page you&#8217;re on in your admin. If you&#8217;re viewing a specific product and you open Sidekick, you don&#8217;t need to tell it which product you&#8217;re talking about. Just say &#8220;Rewrite this product description&#8221; and it knows.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"583\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-context-aware-1024x583.png\" alt=\"Context-aware help example showing Sidekick responding to a query about the currently viewed product\" class=\"wp-image-18068\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-context-aware-1024x583.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-context-aware-300x171.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-context-aware-768x437.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-context-aware-1536x875.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-context-aware-2048x1166.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Same thing works for orders, customers, collections\u2014anywhere in the admin. This saves time and makes conversations more natural.<\/p>\n\n\n\n<p>The <strong>Target feature<\/strong> takes contextual awareness even further. Instead of Sidekick automatically detecting what page you&#8217;re on, you can explicitly tell it to focus on a specific element. Click the plus menu, select Target, then click any admin interface element you want help with. Sidekick will explain that feature, help you configure it, or answer questions specifically about that element.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"583\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-target-context-1024x583.png\" alt=\"Context-aware help example showing Sidekick responding to a Targeted element\" class=\"wp-image-18074\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-target-context-1024x583.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-target-context-300x171.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-target-context-768x437.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-target-context-1536x875.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/shopify-sidekick-target-context-2048x1166.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-iterating-on-responses\"><span class=\"ez-toc-section\" id=\"Iterating-on-responses\"><\/span>Iterating on responses<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Don&#8217;t settle for the first response if it&#8217;s not quite right. Sidekick remembers your conversation context, so you can refine with follow-up prompts:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8220;Make that description shorter&#8221;<\/li>\n\n\n\n<li>&#8220;Add more urgency to that email&#8221;<\/li>\n\n\n\n<li>&#8220;Rewrite using simpler language&#8221;<\/li>\n\n\n\n<li>&#8220;Focus more on the sustainability angle&#8221;<\/li>\n<\/ul>\n\n\n\n<p>Each follow-up builds on the previous response. You&#8217;re teaching Sidekick what you want through iteration.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-sidekick-can-t-do-yet\"><span class=\"ez-toc-section\" id=\"What-Sidekick-cant-do-yet\"><\/span>What Sidekick can&#8217;t do (yet)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Sidekick is powerful, but it has limitations you should know about:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Can&#8217;t make changes without approval:<\/strong> Sidekick always shows a preview and requires you to confirm before anything goes live. This is by design for safety.<\/li>\n\n\n\n<li><strong>Can&#8217;t access data outside Shopify:<\/strong> Sidekick only knows about your Shopify store. It can&#8217;t pull data from Gmail, Zendesk, Google Sheets, or other external tools.<\/li>\n\n\n\n<li><strong>Can&#8217;t integrate with non-Shopify apps:<\/strong> While Sidekick can recommend apps to install, it can&#8217;t control or configure third-party apps.<\/li>\n\n\n\n<li><strong>Limited to in-platform actions:<\/strong> Everything Sidekick does happens within Shopify. Cross-platform workflows require different tools.<\/li>\n\n\n\n<li><strong>Limited file analysis:<\/strong> While Sidekick can access files from your admin or uploaded files through the plus menu, its analysis capabilities are still developing. Complex data analysis across multiple spreadsheets or documents is limited.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-when-to-upgrade-beyond-sidekick\"><span class=\"ez-toc-section\" id=\"When-to-upgrade-beyond-Sidekick\"><\/span>When to upgrade beyond Sidekick<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-sidekick-s-limitations-for-growing-businesses\"><span class=\"ez-toc-section\" id=\"Sidekicks-limitations-for-growing-businesses\"><\/span>Sidekick&#8217;s limitations for growing businesses<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Sidekick is free, it&#8217;s powerful, and it handles most in-platform Shopify tasks brilliantly. But as your business grows, you&#8217;ll start hitting walls.<\/p>\n\n\n\n<p>You&#8217;ll need Sidekick to connect with tools outside Shopify\u2014your CRM, your support desk, your inventory management system, your email platform. You&#8217;ll need workflows that pull data from <a href=\"https:\/\/www.getmesa.com\/apps\/google-sheets\/integrate\">Google Sheets<\/a>, create tickets in <a href=\"https:\/\/www.getmesa.com\/apps\/zendesk\/integrate\">Zendesk<\/a> based on order values, sync customer data to <a href=\"https:\/\/www.getmesa.com\/apps\/klaviyo\/integrate\">Klaviyo<\/a>, or auto-fulfill orders to third-party logistics providers.<\/p>\n\n\n\n<p>Sidekick can&#8217;t do any of that. It only works within Shopify&#8217;s walls.<\/p>\n\n\n\n<p><strong>Signs you&#8217;ve outgrown Sidekick:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You&#8217;re manually copy\/pasting data between apps daily<\/li>\n\n\n\n<li>You need workflows that span 3+ different platforms<\/li>\n\n\n\n<li>You&#8217;re running the same Sidekick prompt 20+ times per day because it&#8217;s faster than manual work but still repetitive<\/li>\n\n\n\n<li>You need automation triggered by external events (support tickets closing, Google Sheets updates, social mentions)<\/li>\n\n\n\n<li>You want AI that can query data across your entire tech stack, not just Shopify<\/li>\n\n\n\n<li>You need complex conditional logic that branches based on multiple factors<\/li>\n<\/ul>\n\n\n\n<p>When you hit these walls, it&#8217;s time to look at MESA.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-how-mesa-extends-sidekick-s-capabilities\"><span class=\"ez-toc-section\" id=\"How-MESA-extends-Sidekicks-capabilities\"><\/span>How MESA extends Sidekick&#8217;s capabilities<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>MESA is a Shopify app that picks up where Sidekick leaves off. While Sidekick automates tasks within Shopify, MESA connects your Shopify store to your entire business ecosystem\u20141,000+ apps and services.<\/p>\n\n\n\n<p><strong>What MESA does that Sidekick can&#8217;t:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th><strong>Task<\/strong><\/th><th><strong>Sidekick<\/strong><\/th><th><strong>MESA<\/strong><\/th><\/tr><\/thead><tbody><tr><td>Create Shopify discounts<\/td><td>\u2705<\/td><td>\u2705<\/td><\/tr><tr><td>Generate product descriptions<\/td><td>\u2705<\/td><td>\u2705<\/td><\/tr><tr><td>Build Shopify Flow workflows<\/td><td>\u2705<\/td><td>\u2705<\/td><\/tr><tr><td>Connect to Google Sheets<\/td><td>\u274c<\/td><td>\u2705<\/td><\/tr><tr><td>Tag orders based on Zendesk tickets<\/td><td>\u274c<\/td><td>\u2705<\/td><\/tr><tr><td>Sync customer data to Klaviyo<\/td><td>\u274c<\/td><td>\u2705<\/td><\/tr><tr><td>Auto-fulfill orders to 3PL systems<\/td><td>\u274c<\/td><td>\u2705<\/td><\/tr><tr><td>Query data from multiple sources with AI<\/td><td>\u274c<\/td><td>\u2705<\/td><\/tr><tr><td>Build workflows across 1,000+ apps<\/td><td>\u274c<\/td><td>\u2705<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>Real-world example:<\/strong><\/p>\n\n\n\n<p><strong>With Sidekick:<\/strong> &#8220;Tag high-value orders in Shopify&#8221;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Creates the tag, shows you the orders<\/li>\n<\/ul>\n\n\n\n<p><strong>With MESA:<\/strong> &#8220;When an order over $500 is placed in Shopify, create a VIP support ticket in Zendesk, add the customer to our high-value customers Google Sheet, send a Slack notification to the fulfillment team with priority shipping instructions, and schedule a follow-up email in Klaviyo 3 days after delivery&#8221;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Executes across five different platforms automatically<\/li>\n<\/ul>\n\n\n\n<p>That second workflow is impossible with Sidekick alone. It requires cross-platform orchestration, external data storage, and third-party app integration.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-using-sidekick-and-mesa-together\"><span class=\"ez-toc-section\" id=\"Using-Sidekick-and-MESA-together\"><\/span>Using Sidekick and MESA together<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>The most powerful setup isn&#8217;t choosing one over the other\u2014it&#8217;s using both for what they do best.<\/p>\n\n\n\n<p><strong>Sidekick handles:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Quick in-platform tasks<\/li>\n\n\n\n<li>Content generation<\/li>\n\n\n\n<li>Store analytics<\/li>\n\n\n\n<li>Daily Shopify admin work<\/li>\n\n\n\n<li>Instant questions and insights<\/li>\n<\/ul>\n\n\n\n<p><strong>MESA handles:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cross-app automation<\/li>\n\n\n\n<li>Complex multi-step workflows<\/li>\n\n\n\n<li>External integrations<\/li>\n\n\n\n<li>Data orchestration<\/li>\n\n\n\n<li>Workflows triggered by events outside Shopify<\/li>\n<\/ul>\n\n\n\n<p><strong>Example workflow using both:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Use Sidekick to identify your top 100 customers this month<\/li>\n\n\n\n<li>Export that segment to Google Sheets automatically (via MESA)<\/li>\n\n\n\n<li>Enrich the data with support ticket history from Zendesk (via MESA)<\/li>\n\n\n\n<li>Have AI analyze patterns across both datasets and recommend personalized offers (via MESA MCP)<\/li>\n\n\n\n<li>Use Sidekick to create individualized discount codes for each customer segment<\/li>\n\n\n\n<li>MESA automatically emails each segment with their unique offer<\/li>\n<\/ol>\n\n\n\n<p>This combination lets you work at a scale that&#8217;s impossible with either tool alone.<\/p>\n\n\n\n<p><strong>Most popular first workflows for Sidekick users:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.getmesa.com\/templates\/send-shopify-orders-to-google-sheets\">Sync Shopify orders to Google Sheets<\/a> (real-time inventory tracking)<\/li>\n\n\n\n<li><a href=\"https:\/\/www.getmesa.com\/templates\/send-zendesk-summaries-asana\">Summarize closed Zendesk tickets into new tasks<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.getmesa.com\/templates\/send-slack-alert-for-product-with-options-purchase\">Send custom Slack notifications for specific order conditions<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.getmesa.com\/templates\/add-shopify-customer-with-backorder-tag-to-klaviyo-list\">Tag customers in Klaviyo based on Shopify purchase behavior<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.getmesa.com\/templates\/shipstation-premium-order-tagging\">Auto-tag high-value orders in ShipStation<\/a><\/li>\n<\/ul>\n\n\n\n<p><a href=\"https:\/\/www.getmesa.com\/pricing\">Try MESA free for 7 days \u2192<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-conclusion\"><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Shopify Sidekick is one of the most powerful free tools Shopify has ever released. In this tutorial, you&#8217;ve learned how to use it for creating promotions, generating content, building customer segments, analyzing performance, automating workflows, and customizing your theme\u2014all through natural language conversation.<\/p>\n\n\n\n<p>Start simple. Pick one task from this guide and try it today. Create a discount code. Generate a product description. Ask about your best-selling products. The more you use Sidekick, the better you&#8217;ll get at prompting it effectively.<\/p>\n\n\n\n<p>Remember the progression: Sidekick handles Shopify-specific tasks brilliantly. Shopify Flow extends that with internal automation. And when you need workflows that connect your entire business ecosystem, MESA takes you the rest of the way.<\/p>\n\n\n\n<p>AI automation isn&#8217;t about replacing human judgment\u2014it&#8217;s about multiplying your impact. Sidekick handles the repetitive work so you can focus on strategy, creativity, and growth. Use it every day, and you&#8217;ll wonder how you ever managed your store without it.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-cyan-bluish-gray-color has-alpha-channel-opacity has-cyan-bluish-gray-background-color has-background is-style-dots\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-frequently-asked-questions\"><span class=\"ez-toc-section\" id=\"Frequently-asked-questions\"><\/span>Frequently asked questions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1768588147125\"><strong class=\"schema-faq-question\">Is Shopify Sidekick really free?<\/strong> <p class=\"schema-faq-answer\">Yes, completely free with all Shopify plans. There&#8217;s no separate pricing tier or add-on fee.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1768588158685\"><strong class=\"schema-faq-question\">Can Sidekick integrate with apps like Klaviyo or Zendesk?<\/strong> <p class=\"schema-faq-answer\">Not directly. Sidekick works within Shopify only. For cross-app automation, you need a tool like MESA that connects external platforms.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1768588170126\"><strong class=\"schema-faq-question\">Does Sidekick work on mobile?<\/strong> <p class=\"schema-faq-answer\">Yes, including voice chat on the Shopify mobile app for hands-free interaction.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1768588183011\"><strong class=\"schema-faq-question\">Will Sidekick make changes without asking me?<\/strong> <p class=\"schema-faq-answer\">No. Sidekick always shows a preview and requires your approval before applying any changes to your store.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1768588193544\"><strong class=\"schema-faq-question\">Can I use Sidekick with multiple staff accounts?<\/strong> <p class=\"schema-faq-answer\">Yes. Each staff member can use Sidekick based on their admin permissions. It respects access controls automatically.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1768588204266\"><strong class=\"schema-faq-question\">What languages does Sidekick support?<\/strong> <p class=\"schema-faq-answer\">Sidekick is optimized for English but can adapt to other languages based on your store settings. Ask questions in the language you&#8217;re most comfortable with.<\/p> <\/div> <\/div>\n\n\n\n<div class=\"card-next-steps\">\n\t<div class=\"card__content\">\n\t\t<h4>What to do next&#8230;<\/h4>\n<p>The fastest way to see automation working in your store is to start with a single workflow.<\/p>\n<ol>\n<li><a href=\"https:\/\/www.getmesa.com\/pricing\"><strong>Try MESA free<\/strong><\/a> \u2014 start a 7-day free trial and get your first workflow running.<\/li>\n<li><a href=\"https:\/\/www.getmesa.com\/templates\"><strong>Browse the template library<\/strong><\/a> \u2014 pre-built workflows for the most common Shopify automation tasks.<\/li>\n<li><a href=\"https:\/\/www.getmesa.com\/yedric\"><strong>Talk to Yedric<\/strong><\/a> \u2014 describe what you want to automate, and let our AI assistant build it for you.<\/li>\n<li><a href=\"https:\/\/www.getmesa.com\/support\"><strong>Get free workflow setup<\/strong><\/a> \u2014 MESA&#8217;s team will build your first workflow at no cost.<\/li>\n<\/ol>\n\t<\/div><!-- \/.card__content -->\n\n\t\n<div class=\"socials card__socials\">\n\t<ul>\n\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/twitter.com\/getmesa\" target=\"_blank\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/twitter-icon.svg\" class=\"attachment-small size-small\" alt=\"icon: twitter\" \/>\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/www.youtube.com\/@getmesa\" target=\"_blank\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/youtube-icon.svg\" class=\"attachment-small size-small\" alt=\"icon: youtube\" \/>\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/company\/9754608\/\" target=\"_blank\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/linkedin-icon.svg\" class=\"attachment-small size-small\" alt=\"linkedin icon\" \/>\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t<\/ul>\n<\/div><!-- \/.socials -->\n<\/div><!-- \/.card-next-steps -->\n","protected":false},"excerpt":{"rendered":"<p>Shopify Sidekick can do in 30 seconds what used to take 10 clicks and three different admin pages. Instead of&#8230;<\/p>\n","protected":false},"author":1,"featured_media":18081,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[444],"tags":[],"class_list":["post-18034","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-shopify-guides"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Use Shopify Sidekick: Step-by-Step Tutorial for Merchants (2026)<\/title>\n<meta name=\"description\" content=\"Learn how to use Shopify Sidekick with this complete tutorial. Step-by-step guide with real examples, screenshots, and when to upgrade to advanced automation with MESA.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.getmesa.com/blog\/how-to-use-shopify-sidekick\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to use Shopify Sidekick: Step-by-step tutorial (2026)\" \/>\n<meta property=\"og:description\" content=\"Shopify Sidekick can do in 30 seconds what used to take 10 clicks and three different admin pages. Instead of hunting through menus to create a discount\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.getmesa.com/blog\/how-to-use-shopify-sidekick\/\" \/>\n<meta property=\"og:site_name\" content=\"MESA\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/web.facebook.com\/mesabyshoppad\/\" \/>\n<meta property=\"article:published_time\" content=\"2026-01-16T21:53:56+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-29T15:56:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/guide-how-to-use-shopify-sidekick.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1584\" \/>\n\t<meta property=\"og:image:height\" content=\"819\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Ryan ODonnell\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@getmesa\" \/>\n<meta name=\"twitter:site\" content=\"@getmesa\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Ryan ODonnell\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"23 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.getmesa.com/blog\\\/how-to-use-shopify-sidekick\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.getmesa.com/blog\\\/how-to-use-shopify-sidekick\\\/\"},\"author\":{\"name\":\"Ryan ODonnell\",\"@id\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/#\\\/schema\\\/person\\\/5ed8ee9c6f19090c4d5acb4f45efacb4\"},\"headline\":\"How to use Shopify Sidekick: Step-by-step tutorial (2026)\",\"datePublished\":\"2026-01-16T21:53:56+00:00\",\"dateModified\":\"2026-01-29T15:56:04+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.getmesa.com/blog\\\/how-to-use-shopify-sidekick\\\/\"},\"wordCount\":4157,\"publisher\":{\"@id\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.getmesa.com/blog\\\/how-to-use-shopify-sidekick\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.getmesa.com/blog\\\/wp-content\\\/uploads\\\/guide-how-to-use-shopify-sidekick.png\",\"articleSection\":[\"Shopify Guides\"],\"inLanguage\":\"en-US\"},{\"@type\":[\"WebPage\",\"FAQPage\"],\"@id\":\"https:\\\/\\\/www.getmesa.com/blog\\\/how-to-use-shopify-sidekick\\\/\",\"url\":\"https:\\\/\\\/www.getmesa.com/blog\\\/how-to-use-shopify-sidekick\\\/\",\"name\":\"How to Use Shopify Sidekick: Step-by-Step Tutorial for Merchants (2026)\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.getmesa.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.getmesa.com/blog\\\/how-to-use-shopify-sidekick\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.getmesa.com/blog\\\/how-to-use-shopify-sidekick\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.getmesa.com/blog\\\/wp-content\\\/uploads\\\/guide-how-to-use-shopify-sidekick.png\",\"datePublished\":\"2026-01-16T21:53:56+00:00\",\"dateModified\":\"2026-01-29T15:56:04+00:00\",\"description\":\"Learn how to use Shopify Sidekick with this complete tutorial. 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