{"id":13073,"date":"2025-04-01T16:00:00","date_gmt":"2025-04-01T16:00:00","guid":{"rendered":"https:\/\/www.getmesa.com/blog\/?p=13073"},"modified":"2025-12-22T23:06:50","modified_gmt":"2025-12-22T23:06:50","slug":"klaviyo-order-delivered-flow","status":"publish","type":"post","link":"https:\/\/www.getmesa.com/blog\/klaviyo-order-delivered-flow\/","title":{"rendered":"How to Automate Your Order Delivered Flow in Klaviyo"},"content":{"rendered":"\n<p>Keeping customers informed and engaged is key to building long-term relationships. <a href=\"https:\/\/www.getmesa.com\/apps\/klaviyo\/integrate\" target=\"_blank\" rel=\"noreferrer noopener\">Klaviyo<\/a>, an email marketing platform, has the tools to help you streamline your communication strategy and deliver fantastic customer experiences.<\/p>\n\n\n\n<p>One of Klaviyo&#8217;s most powerful tools is the ability to create automated email flows that keep customers in the loop at every stage of their journey. From welcome series to abandoned cart reminders, these flows ensure your brand stays top of mind and provides timely, relevant information to your audience.<\/p>\n\n\n\n<p>Today, we&#8217;ll examine one of the most important flows for any online store: the <a href=\"https:\/\/community.klaviyo.com\/campaigns-and-flows-30\/create-trigger-for-order-delivered-7230\" target=\"_blank\" rel=\"noreferrer noopener\">Order Delivered Flow<\/a>. By the end of this article, you&#8217;ll understand why this flow is important, how to set it up, and best practices for maximizing its impact on customer satisfaction and loyalty.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-cyan-bluish-gray-color has-alpha-channel-opacity has-cyan-bluish-gray-background-color has-background is-style-dots\"\/>\n\n\n\n<p><strong>TL;DR: <strong><strong>Skip the step-by-step tutorial<\/strong>.<\/strong>\u00a0<\/strong>Use this template to send &#8220;Order Delivered&#8221; emails from Klaviyo with just a few clicks.<\/p>\n\n\n<div class=\"mesa-template-backend frontend-hidden\">\n    <p><strong>MESA Template ID<\/strong><\/p>\n    <p>trigger-klaviyo-message-when-order-delivered<\/p>\n<\/div>\n\n<div class=\"mesa-template\" data-template=\"trigger-klaviyo-message-when-order-delivered\"><\/div>\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\t\t<style>.mesa-template-backend {\n    background: rgba(139, 139, 150, 0.1);\n    padding: 22px;\n}\n\n.mesa-template-backend h5,\n.mesa-template-backend p {\n    margin: 0 0 5px;\n}\n\n.mesa-template-backend p {\n    font-size: 16px;\n}\n\n.mesa-template-backend p:last-child {\n    display: inline-block;\n    background: #fff;\n    padding: 5px 10px;\n}\n\n.mesa-template-backend p strong {\n    font-size: 12px;\n}<\/style>\n\t\t\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">In this article:<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.getmesa.com/blog\/klaviyo-order-delivered-flow\/#What-is-a-Klaviyo-order-delivered-flow\" >What is a Klaviyo order-delivered flow?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.getmesa.com/blog\/klaviyo-order-delivered-flow\/#How-to-trigger-a-Klaviyo-flow-when-a-Shopify-order-is-delivered\" >How to trigger a Klaviyo flow when a Shopify order is delivered<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.getmesa.com/blog\/klaviyo-order-delivered-flow\/#Why-set-up-order-delivered-flows\" >Why set up order-delivered flows?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.getmesa.com/blog\/klaviyo-order-delivered-flow\/#Best-practices-for-Klaviyo-order-delivered-flows\" >Best practices for Klaviyo order-delivered flows<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.getmesa.com/blog\/klaviyo-order-delivered-flow\/#Frequently-asked-questions\" >Frequently asked questions<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"h-what-is-a-klaviyo-order-delivered-flow\"><span class=\"ez-toc-section\" id=\"What-is-a-Klaviyo-order-delivered-flow\"><\/span><strong>What is a Klaviyo order-delivered flow?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>A Klaviyo <a href=\"https:\/\/community.klaviyo.com\/marketing-30\/trigger-for-order-delivered-via-shopify-7387\" target=\"_blank\" rel=\"noreferrer noopener\">order-delivered flow<\/a> is an automated sequence of emails that gets triggered when a Shopify order\u2019s \u201cdelivery status\u201d is updated to \u201cdelivered\u201d. This flow keeps customers informed about the status of their purchase and gives them peace of mind and trust in your brand.<\/p>\n\n\n\n<p>The order-delivered flow can include personalized messages thanking the customer for their purchase, confirming the delivery details, and providing any follow-up information. Using Klaviyo&#8217;s segmentation and dynamic content, you can tailor these emails to each customer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-trigger-a-klaviyo-flow-when-a-shopify-order-is-delivered\"><span class=\"ez-toc-section\" id=\"How-to-trigger-a-Klaviyo-flow-when-a-Shopify-order-is-delivered\"><\/span><strong>How to trigger a Klaviyo flow when a Shopify order is delivered<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div class=\"schema-how-to wp-block-yoast-how-to-block\"><p class=\"schema-how-to-total-time\"><span class=\"schema-how-to-duration-time-text\">Time needed:&nbsp;<\/span>5 minutes<\/p><p class=\"schema-how-to-description\">By <a href=\"https:\/\/www.getmesa.com\/apps\/tracktor\/integrate\/klaviyo\" target=\"_blank\" rel=\"noreferrer noopener\">connecting Tracktor with Klaviyo<\/a>, this setup allows you to automatically send a thank you message, request feedback, or offer product suggestions, thus building customer loyalty through timely communication.<\/p> <ol class=\"schema-how-to-steps\"><li class=\"schema-how-to-step\" id=\"how-to-step-1742408262382\"><strong class=\"schema-how-to-step-name\"><strong>Monitor fulfillment status<\/strong><\/strong> <p class=\"schema-how-to-step-text\">The workflow starts by monitoring the fulfillment status through Tracktor. Specifically, it triggers when a Shopify order is marked as &#8220;Delivered.&#8221;<img loading=\"lazy\" decoding=\"async\" width=\"1536\" height=\"348\" class=\"wp-image-13077\" alt=\"Monitor fulfillment status\" src=\"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/image-101.png\" style=\"max-width:100%;\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/image-101.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/image-101-300x68.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/image-101-1024x232.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/image-101-768x174.png 768w\" sizes=\"auto, (max-width: 1536px) 100vw, 1536px\" \/><\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1742408379754\"><strong class=\"schema-how-to-step-name\"><strong>Retrieve order details from Shopify<\/strong><\/strong> <p class=\"schema-how-to-step-text\">The next step uses the Order ID to retrieve the specific order details from Shopify.\u00a0<img loading=\"lazy\" decoding=\"async\" width=\"1536\" height=\"1010\" class=\"wp-image-13078\" alt=\"Retrieve order details from Shopify\" src=\"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/image-103.png\" style=\"max-width:100%;\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/image-103.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/image-103-300x197.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/image-103-1024x673.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/image-103-768x505.png 768w\" sizes=\"auto, (max-width: 1536px) 100vw, 1536px\" \/><\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1742408472543\"><strong class=\"schema-how-to-step-name\"><strong>Create a Klaviyo event<\/strong><\/strong> <p class=\"schema-how-to-step-text\">With the necessary Shopify order details retrieved, an event is created in Klaviyo to trigger a flow.<img loading=\"lazy\" decoding=\"async\" width=\"1444\" height=\"5510\" class=\"wp-image-13142\" alt=\"klaviyo create event action\" src=\"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/klaviyo-create-event.png\" style=\"max-width:100%;\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/klaviyo-create-event.png 1444w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/klaviyo-create-event-79x300.png 79w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/klaviyo-create-event-268x1024.png 268w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/klaviyo-create-event-768x2931.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/klaviyo-create-event-537x2048.png 537w\" sizes=\"auto, (max-width: 1444px) 100vw, 1444px\" \/><\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1742408550139\"><strong class=\"schema-how-to-step-name\"><strong>Turn &#8220;On&#8221; this workflow<\/strong><\/strong> <p class=\"schema-how-to-step-text\">Be sure to run your workflow once to ensure delivery updates are being added as an event in Klaviyo. Then, turn &#8220;On&#8221; this workflow to have it run when Tracktor update the fulfillment status updates.<img loading=\"lazy\" decoding=\"async\" width=\"1536\" height=\"1190\" class=\"wp-image-13080\" alt=\"Turn &quot;On&quot; this workflow\" src=\"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/image-106.png\" style=\"max-width:100%;\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/image-106.png 1536w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/image-106-300x232.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/image-106-1024x793.png 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/image-106-768x595.png 768w\" sizes=\"auto, (max-width: 1536px) 100vw, 1536px\" \/><\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1742408608293\"><strong class=\"schema-how-to-step-name\"><strong>Set up a Klaviyo flow that is triggered from a new event<\/strong><\/strong> <p class=\"schema-how-to-step-text\">In Klaviyo, go to &#8216;Flows&#8217; and start a new flow from scratch or use a template. Choose &#8216;Metric&#8217; as the trigger type and select an event (e.g., &#8216;Order Delivered&#8217;) to initiate the flow. Refine who enters the flow by applying filters, such as triggering only for specific products or order values.<br\/><br\/>Be sure the flow includes sending an email or SMS to the customer using the email address associated with the order. The message content can include the order name, fulfillment ID, and status, allowing personalized communication regarding the order delivery.<br\/><br\/>Learn more about building Klaviyo flows <a href=\"https:\/\/help.klaviyo.com\/hc\/en-us\/sections\/14543521377819\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"748\" class=\"wp-image-13081\" alt=\"Set up a Klaviyo flow that is triggered from a new event\" src=\"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/image-107.png\" style=\"max-width:100%;\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/image-107.png 1000w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/image-107-300x224.png 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/image-107-768x574.png 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/p> <\/li><\/ol><\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-cyan-bluish-gray-color has-alpha-channel-opacity has-cyan-bluish-gray-background-color has-background is-style-dots\"\/>\n\n\n\n<p><br><strong>Save yourself the setup. <\/strong>Use this template instead:<\/p>\n\n\n<div class=\"mesa-template-backend frontend-hidden\">\n    <p><strong>MESA Template ID<\/strong><\/p>\n    <p>trigger-klaviyo-message-when-order-delivered<\/p>\n<\/div>\n\n<div class=\"mesa-template\" data-template=\"trigger-klaviyo-message-when-order-delivered\"><\/div>\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-why-set-up-order-delivered-flows\"><span class=\"ez-toc-section\" id=\"Why-set-up-order-delivered-flows\"><\/span><strong>Why set up order-delivered flows?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><strong>Build trust<\/strong><\/p>\n\n\n\n<p>Building trust with your customers is essential. One of the easiest ways to do this is to keep them informed and engaged throughout their post-purchase journey.<\/p>\n\n\n\n<p><strong>Reduce support tickets<\/strong><\/p>\n\n\n\n<p>By automating these notifications, you also reduce the burden on your support team. Customers are less likely to reach out with questions about their order status, allowing your team to focus on more complex issues and proactively address any potential problems, ultimately increasing customer satisfaction and loyalty.<\/p>\n\n\n\n<p><strong>Enable cross-selling<\/strong><\/p>\n\n\n\n<p>Another way to use the order-delivered flow is for cross-selling and upselling. Analyze the items the customer has just received and curate personalized recommendations for related products or higher-value alternatives that fit their preferences and needs. By doing this, you&#8217;re showing you understand their unique requirements and encouraging them to explore more of what your brand has to offer.<\/p>\n\n\n\n<aside class=\"section-single-related\" aria-labelledby=\"related-heading-7058\">\n\t<p id=\"related-heading-7058\">\n\t\tRelated article:\n\t<\/p>\n\n\t<article class=\"card-aside\">\n\t\t<a href=\"https:\/\/www.getmesa.com/blog\/how-to-send-shopify-fulfillment-status-to-klaviyo\/\" class=\"card-aside__link\">\n\t\t\t<figure class=\"card__image\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/tutorial-tracktor-klaviyo-1024x576.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"shopify fulfillment status to klaviyo\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/tutorial-tracktor-klaviyo-1024x576.jpg 1024w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/tutorial-tracktor-klaviyo-300x169.jpg 300w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/tutorial-tracktor-klaviyo-768x432.jpg 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/tutorial-tracktor-klaviyo-553x311.jpg 553w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/tutorial-tracktor-klaviyo-356x200.jpg 356w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/tutorial-tracktor-klaviyo-764x430.jpg 764w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/tutorial-tracktor-klaviyo-284x160.jpg 284w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/tutorial-tracktor-klaviyo.jpg 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t<\/figure><!-- \/.card__image -->\n\n\t\t\t<p class=\"card__title\">\n\t\t\t\t<strong>How To Send Shopify Fulfillment Status To Klaviyo<\/strong>\n\t\t\t<\/p><!-- \/.card__title -->\n\n\t\t\t<span class=\"btn btn--outline card__btn card__btn--alt\" aria-hidden=\"true\">\n\t\t\t\tRead article\t\t\t<\/span>\n\t\t<\/a>\n\t<\/article>\n<\/aside>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-best-practices-for-klaviyo-order-delivered-flows\"><span class=\"ez-toc-section\" id=\"Best-practices-for-Klaviyo-order-delivered-flows\"><\/span><strong>Best practices for Klaviyo order-delivered flows<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>To get the most out of your order-delivered flow, follow best practices that prioritize customer experience and engagement.<\/p>\n\n\n\n<p><strong>Time messages after delivery confirmation<\/strong><\/p>\n\n\n\n<p>Wait a few hours after delivery before triggering your flow to give the customer plenty of time to receive and open their package. This minimizes the risk of sending too early and allows you to tailor your messaging to the customer&#8217;s preferences. For example, sending your order-delivered email in the evening may increase engagement rates as customers are more likely to browse their inboxes at home.<\/p>\n\n\n\n<p><strong>Include &#8220;next steps&#8221; for customers<\/strong><\/p>\n\n\n\n<p>This includes providing easy access to product details, support inquiries, and return or exchange policies. By anticipating the customer&#8217;s post-purchase needs and making this information available, you&#8217;re showing proactive customer service and reducing the chance of frustration or confusion.<\/p>\n\n\n\n<p><strong>Keep messages short and action-oriented<\/strong><\/p>\n\n\n\n<p>Use a friendly, appreciative tone that thanks the customer for their business but keeps it brief and easily consumable. Use clear and compelling CTAs to encourage the desired action, such as leaving a review or exploring related products with an exclusive discount code.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-frequently-asked-questions\"><span class=\"ez-toc-section\" id=\"Frequently-asked-questions\"><\/span><strong>Frequently asked questions<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1742407369220\"><strong class=\"schema-faq-question\"><strong>How quickly do delivery notifications send?<\/strong><\/strong> <p class=\"schema-faq-answer\">Typically, notifications trigger once Tracktor marks an order as &#8220;Delivered&#8221; in Shopify. However, some carriers may have slight delays in updating delivery status, so the timing may vary.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1742407379437\"><strong class=\"schema-faq-question\"><strong>Can I customize message content?<\/strong><\/strong> <p class=\"schema-faq-answer\">Yes, Klaviyo allows full customization, including dynamic fields for order details. You can personalize messages with customer names, product names, and tailored offers.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1742407387283\"><strong class=\"schema-faq-question\"><strong>What happens if the delivery status changes?<\/strong><\/strong> <p class=\"schema-faq-answer\">If an order is marked &#8220;Returned&#8221; or &#8220;Failed Delivery,&#8221; you can trigger different flows. Adjust messaging accordingly to offer support or resolve delivery issues. Check out our other template: <a href=\"https:\/\/www.getmesa.com\/templates\/shopify-fulfillment-status-updates-to-klaviyo\">Send Shopify In-Transit Fulfillment Updates to Klaviyo<\/a>.<\/p> <\/div> <\/div>\n\n\n\n<div class=\"card-next-steps\">\n\t<div class=\"card__content\">\n\t\t<h4>What to do next&#8230;<\/h4>\n<p>The fastest way to see automation working in your store is to start with a single workflow.<\/p>\n<ol>\n<li><a href=\"https:\/\/www.getmesa.com\/pricing\"><strong>Try MESA free<\/strong><\/a> \u2014 start a 7-day free trial and get your first workflow running.<\/li>\n<li><a href=\"https:\/\/www.getmesa.com\/templates\"><strong>Browse the template library<\/strong><\/a> \u2014 pre-built workflows for the most common Shopify automation tasks.<\/li>\n<li><a href=\"https:\/\/www.getmesa.com\/yedric\"><strong>Talk to Yedric<\/strong><\/a> \u2014 describe what you want to automate, and let our AI assistant build it for you.<\/li>\n<li><a href=\"https:\/\/www.getmesa.com\/support\"><strong>Get free workflow setup<\/strong><\/a> \u2014 MESA&#8217;s team will build your first workflow at no cost.<\/li>\n<\/ol>\n\t<\/div><!-- \/.card__content -->\n\n\t\n<div class=\"socials card__socials\">\n\t<ul>\n\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/twitter.com\/getmesa\" target=\"_blank\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/twitter-icon.svg\" class=\"attachment-small size-small\" alt=\"icon: twitter\" \/>\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/www.youtube.com\/@getmesa\" target=\"_blank\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/youtube-icon.svg\" class=\"attachment-small size-small\" alt=\"icon: youtube\" \/>\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/company\/9754608\/\" target=\"_blank\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/linkedin-icon.svg\" class=\"attachment-small size-small\" alt=\"linkedin icon\" \/>\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t<\/ul>\n<\/div><!-- \/.socials -->\n<\/div><!-- \/.card-next-steps -->\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Keeping customers informed and engaged is key to building long-term relationships. Klaviyo, an email marketing platform, has the tools to&#8230;<\/p>\n","protected":false},"author":1,"featured_media":13100,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[48],"tags":[146,13],"class_list":["post-13073","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-workflow-tutorials","tag-klaviyo","tag-tracktor"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Learn How to Automate a Klaviyo Order Delivered Flow | MESA<\/title>\n<meta name=\"description\" content=\"Learn how to set up a Klaviyo order delivered flow to automate emails, send delivery alerts, and boost engagement.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.getmesa.com\/blog\/klaviyo-order-delivered-flow\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Automate Your Order Delivered Flow in Klaviyo\" \/>\n<meta property=\"og:description\" content=\"Keeping customers informed and engaged is key to building long-term relationships. Klaviyo, an email marketing platform, has the tools to help you\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.getmesa.com\/blog\/klaviyo-order-delivered-flow\/\" \/>\n<meta property=\"og:site_name\" content=\"MESA\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/web.facebook.com\/mesabyshoppad\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-04-01T16:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-22T23:06:50+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/klaviyo-order-delivered-flow.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Ryan ODonnell\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@getmesa\" \/>\n<meta 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However, some carriers may have slight delays in updating delivery status, so the timing may vary.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.getmesa.com\/blog\/klaviyo-order-delivered-flow\/#faq-question-1742407379437","position":2,"url":"https:\/\/www.getmesa.com\/blog\/klaviyo-order-delivered-flow\/#faq-question-1742407379437","name":"Can I customize message content?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Yes, Klaviyo allows full customization, including dynamic fields for order details. You can personalize messages with customer names, product names, and tailored offers.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.getmesa.com\/blog\/klaviyo-order-delivered-flow\/#faq-question-1742407387283","position":3,"url":"https:\/\/www.getmesa.com\/blog\/klaviyo-order-delivered-flow\/#faq-question-1742407387283","name":"What happens if the delivery status changes?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"If an order is marked \"Returned\" or \"Failed Delivery,\" you can trigger different flows. Adjust messaging accordingly to offer support or resolve delivery issues. Check out our other template: <a href=\"https:\/\/www.getmesa.com\/templates\/shopify-fulfillment-status-updates-to-klaviyo\">Send Shopify In-Transit Fulfillment Updates to Klaviyo<\/a>.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"HowTo","@id":"https:\/\/www.getmesa.com\/blog\/klaviyo-order-delivered-flow\/#howto-1","name":"How to Automate Your Order Delivered Flow in Klaviyo","mainEntityOfPage":{"@id":"https:\/\/www.getmesa.com\/blog\/klaviyo-order-delivered-flow\/#article"},"description":"By &lt;a href=\"https:\/\/www.getmesa.com\/apps\/tracktor\/integrate\/klaviyo\" target=\"_blank\" rel=\"noreferrer noopener\">connecting Tracktor with Klaviyo&lt;\/a>, this setup allows you to automatically send a thank you message, request feedback, or offer product suggestions, thus building customer loyalty through timely communication.","totalTime":"P0DT0H5M","step":[{"@type":"HowToStep","url":"https:\/\/www.getmesa.com\/blog\/klaviyo-order-delivered-flow\/#how-to-step-1742408262382","name":"Monitor fulfillment status","itemListElement":[{"@type":"HowToDirection","text":"The workflow starts by monitoring the fulfillment status through Tracktor. Specifically, it triggers when a Shopify order is marked as \"Delivered.\""}],"image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.getmesa.com\/blog\/klaviyo-order-delivered-flow\/#schema-image-62feb78a9dcede65e240159f1f2d488f","url":"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/image-101.png","contentUrl":"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/image-101.png"}},{"@type":"HowToStep","url":"https:\/\/www.getmesa.com\/blog\/klaviyo-order-delivered-flow\/#how-to-step-1742408379754","name":"Retrieve order details from Shopify","itemListElement":[{"@type":"HowToDirection","text":"The next step uses the Order ID to retrieve the specific order details from Shopify.\u00a0"}],"image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.getmesa.com\/blog\/klaviyo-order-delivered-flow\/#schema-image-83fe17416590f8b4b088b0ce148ede0e","url":"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/image-103.png","contentUrl":"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/image-103.png"}},{"@type":"HowToStep","url":"https:\/\/www.getmesa.com\/blog\/klaviyo-order-delivered-flow\/#how-to-step-1742408472543","name":"Create a Klaviyo event","itemListElement":[{"@type":"HowToDirection","text":"With the necessary Shopify order details retrieved, an event is created in Klaviyo to trigger a flow."}],"image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.getmesa.com\/blog\/klaviyo-order-delivered-flow\/#schema-image-4d8475f25c2e1050d368f2fc209f9afb","url":"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/klaviyo-create-event.png","contentUrl":"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/klaviyo-create-event.png"}},{"@type":"HowToStep","url":"https:\/\/www.getmesa.com\/blog\/klaviyo-order-delivered-flow\/#how-to-step-1742408550139","name":"Turn \"On\" this workflow","itemListElement":[{"@type":"HowToDirection","text":"Be sure to run your workflow once to ensure delivery updates are being added as an event in Klaviyo. Then, turn \"On\" this workflow to have it run when Tracktor update the fulfillment status updates."}],"image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.getmesa.com\/blog\/klaviyo-order-delivered-flow\/#schema-image-cdb336245e15c5d5cb6978d317d598f3","url":"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/image-106.png","contentUrl":"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/image-106.png"}},{"@type":"HowToStep","url":"https:\/\/www.getmesa.com\/blog\/klaviyo-order-delivered-flow\/#how-to-step-1742408608293","name":"Set up a Klaviyo flow that is triggered from a new event","itemListElement":[{"@type":"HowToDirection","text":"In Klaviyo, go to 'Flows' and start a new flow from scratch or use a template. Choose 'Metric' as the trigger type and select an event (e.g., 'Order Delivered') to initiate the flow. 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