{"id":12930,"date":"2025-02-28T09:44:00","date_gmt":"2025-02-28T09:44:00","guid":{"rendered":"https:\/\/www.getmesa.com/blog\/?p=12930"},"modified":"2025-09-23T21:35:09","modified_gmt":"2025-09-23T21:35:09","slug":"field-notes-vol-2-2025","status":"publish","type":"post","link":"https:\/\/www.getmesa.com/blog\/field-notes-vol-2-2025\/","title":{"rendered":"Field Notes Vol. 2-2025"},"content":{"rendered":"\n<p>\u2744\ufe0f\u2764\ufe0f Love is in the air\u2014and so are smarter automations! Welcome to the February edition of MESA Field Notes. This month, we\u2019ve been busy fine-tuning workflows, rolling out seamless updates, and delivering the automation love your business deserves. No fluff\u2014just the tools you need to keep things running smoothly.<\/p>\n\n\n\n<p>Here\u2019s what\u2019s new this month:<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_83 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">In this article:<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.getmesa.com/blog\/field-notes-vol-2-2025\/#%E2%9C%A8-6-new-templates\" >\u2728 6 new templates<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.getmesa.com/blog\/field-notes-vol-2-2025\/#%F0%9F%9B%9F-New-app-Help-Scout\" >\ud83d\udedf New app: Help Scout<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.getmesa.com/blog\/field-notes-vol-2-2025\/#%F0%9F%94%84-FTP-CSV-updates\" >\ud83d\udd04 FTP \/ CSV updates<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.getmesa.com/blog\/field-notes-vol-2-2025\/#%F0%9F%9B%A0%EF%B8%8F-Improvements\" >\ud83d\udee0\ufe0f Improvements<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.getmesa.com/blog\/field-notes-vol-2-2025\/#%F0%9F%8E%B5-Playlist-Burn-Baby-Burn\" >\ud83c\udfb5 Playlist: Burn, Baby, Burn!<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"h-6-new-templates\"><span class=\"ez-toc-section\" id=\"%E2%9C%A8-6-new-templates\"><\/span>\u2728 6 new templates<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n<div class=\"mesa-template-backend frontend-hidden\">\n    <p><strong>MESA Template ID<\/strong><\/p>\n    <p>inventory-level-by-location-shopify-product-page<\/p>\n<\/div>\n\n<div class=\"mesa-template\" data-template=\"inventory-level-by-location-shopify-product-page\"><\/div>\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\t\t<style>.mesa-template-backend {\n    background: rgba(139, 139, 150, 0.1);\n    padding: 22px;\n}\n\n.mesa-template-backend h5,\n.mesa-template-backend p {\n    margin: 0 0 5px;\n}\n\n.mesa-template-backend p {\n    font-size: 16px;\n}\n\n.mesa-template-backend p:last-child {\n    display: inline-block;\n    background: #fff;\n    padding: 5px 10px;\n}\n\n.mesa-template-backend p strong {\n    font-size: 12px;\n}<\/style>\n\t\t\n\n<div class=\"mesa-template-backend frontend-hidden\">\n    <p><strong>MESA Template ID<\/strong><\/p>\n    <p>send-orders-between-shopify-stores<\/p>\n<\/div>\n\n<div class=\"mesa-template\" data-template=\"send-orders-between-shopify-stores\"><\/div>\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"mesa-template-backend frontend-hidden\">\n    <p><strong>MESA Template ID<\/strong><\/p>\n    <p>convert-shopify-draft-order-to-hubspot-deal<\/p>\n<\/div>\n\n<div class=\"mesa-template\" data-template=\"convert-shopify-draft-order-to-hubspot-deal\"><\/div>\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"mesa-template-backend frontend-hidden\">\n    <p><strong>MESA Template ID<\/strong><\/p>\n    <p>tag-orders-with-weather-forecast<\/p>\n<\/div>\n\n<div class=\"mesa-template\" data-template=\"tag-orders-with-weather-forecast\"><\/div>\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"mesa-template-backend frontend-hidden\">\n    <p><strong>MESA Template ID<\/strong><\/p>\n    <p>trigger-klaviyo-message-when-order-delivered<\/p>\n<\/div>\n\n<div class=\"mesa-template\" data-template=\"trigger-klaviyo-message-when-order-delivered\"><\/div>\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"mesa-template-backend frontend-hidden\">\n    <p><strong>MESA Template ID<\/strong><\/p>\n    <p>send-help-scout-summaries-to-asana<\/p>\n<\/div>\n\n<div class=\"mesa-template\" data-template=\"send-help-scout-summaries-to-asana\"><\/div>\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-new-app-help-scout\"><span class=\"ez-toc-section\" id=\"%F0%9F%9B%9F-New-app-Help-Scout\"><\/span>\ud83d\udedf New app: Help Scout<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>We&#8217;re thrilled to announce our latest app integration\u2014<strong><a href=\"https:\/\/www.getmesa.com\/apps\/helpscout\/integrate\">Help Scout<\/a><\/strong>! Now, you can boost your customer support workflows with personalized automation.<\/p>\n\n\n\n<p><strong>What\u2019s possible?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automate ticket management<\/li>\n\n\n\n<li>Streamline customer communications<\/li>\n\n\n\n<li>Sync support data effortlessly<\/li>\n\n\n\n<li>Save time with hands-free workflows<\/li>\n<\/ul>\n\n\n\n<p><strong>Triggers &amp; actions galore<\/strong><br>From creating conversations and tagging threads to updating customers and retrieving support data, this integration is packed with everything you need to keep customer service running smoothly.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1007\" height=\"1024\" src=\"https:\/\/www.getmesa.com\/blog\/wp-content\/uploads\/image-95-1007x1024.png\" alt=\"helpscout triggers\" class=\"wp-image-13034\" srcset=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/image-95-1007x1024.png 1007w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/image-95-295x300.png 295w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/image-95-768x781.png 768w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/image-95-1510x1536.png 1510w, https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/image-95.png 1536w\" sizes=\"auto, (max-width: 1007px) 100vw, 1007px\" \/><\/figure>\n\n\n\n<p>Try these HelpScout workflow templates:<\/p>\n\n\n<div class=\"mesa-template-backend frontend-hidden\">\n    <p><strong>MESA Template ID<\/strong><\/p>\n    <p>help-scout-perplexity-research-customer-support<\/p>\n<\/div>\n\n<div class=\"mesa-template\" data-template=\"help-scout-perplexity-research-customer-support\"><\/div>\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-ftp-csv-updates\"><span class=\"ez-toc-section\" id=\"%F0%9F%94%84-FTP-CSV-updates\"><\/span>\ud83d\udd04 FTP \/ CSV updates<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>We&#8217;ve expanded our <a href=\"https:\/\/www.getmesa.com\/apps\/ftp\/integrate\">CSV automation<\/a> capabilities!<\/p>\n\n\n\n<p>New trigger:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Fetch CSV File Row Created<\/strong> \u2013 Now supports CSV files with <strong>over 10,000 rows<\/strong> for seamless data processing.<\/li>\n<\/ul>\n\n\n\n<p>New actions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Query Rows<\/strong> \u2013 Search and retrieve specific rows from your CSV file.<\/li>\n\n\n\n<li><strong>Add or Update Rows in CSV<\/strong> \u2013 Easily modify existing data or add new entries.<\/li>\n<\/ul>\n\n\n\n<p>These actions now work just like our <a href=\"https:\/\/www.getmesa.com\/apps\/google-sheets\/integrate\">Google Sheets integration<\/a>, featuring <strong>tokens, typeahead, and variables<\/strong> to make working with CSV files even easier\u2014especially for new users.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-improvements\"><span class=\"ez-toc-section\" id=\"%F0%9F%9B%A0%EF%B8%8F-Improvements\"><\/span>\ud83d\udee0\ufe0f Improvements<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>We&#8217;re always on the lookout to make adjustments.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Improved testing search for draft orders<\/strong> &#8211; Search now works in the testing section of a draft step so the user can specify a specific draft order to test with.<\/li>\n\n\n\n<li><strong>Added filters to actions<\/strong> &#8211; Locate steps faster with pre-set filter links for popular app integrations.<\/li>\n\n\n\n<li><strong>Hide Grammarly from MESA inputs<\/strong> &#8211; This popular plugin would cover variable icons and sometimes prevent you from typing in the fields.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-playlist-burn-baby-burn\"><span class=\"ez-toc-section\" id=\"%F0%9F%8E%B5-Playlist-Burn-Baby-Burn\"><\/span>\ud83c\udfb5 Playlist: Burn, Baby, Burn!<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Your February disco playlist is here to melt away work stress and keep you fired up to finish the month strong!<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-spotify wp-block-embed-spotify wp-embed-aspect-21-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Spotify Embed: ShopPad Feb &amp;apos;25 Playlist\" style=\"border-radius: 12px\" width=\"100%\" height=\"352\" frameborder=\"0\" allowfullscreen allow=\"autoplay; clipboard-write; encrypted-media; fullscreen; picture-in-picture\" loading=\"lazy\" src=\"https:\/\/open.spotify.com\/embed\/playlist\/1T23laHXBsYfbuX4KSzvvi?si=Zuen2tjWQ6K8SGxw1NzmBg&#038;utm_source=oembed\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<div class=\"card-next-steps\">\n\t<div class=\"card__content\">\n\t\t<h4>What to do next&#8230;<\/h4>\n<p>The fastest way to see automation working in your store is to start with a single workflow.<\/p>\n<ol>\n<li><a href=\"https:\/\/www.getmesa.com\/pricing\"><strong>Try MESA free<\/strong><\/a> \u2014 start a 7-day free trial and get your first workflow running.<\/li>\n<li><a href=\"https:\/\/www.getmesa.com\/templates\"><strong>Browse the template library<\/strong><\/a> \u2014 pre-built workflows for the most common Shopify automation tasks.<\/li>\n<li><a href=\"https:\/\/www.getmesa.com\/yedric\"><strong>Talk to Yedric<\/strong><\/a> \u2014 describe what you want to automate, and let our AI assistant build it for you.<\/li>\n<li><a href=\"https:\/\/www.getmesa.com\/support\"><strong>Get free workflow setup<\/strong><\/a> \u2014 MESA&#8217;s team will build your first workflow at no cost.<\/li>\n<\/ol>\n\t<\/div><!-- \/.card__content -->\n\n\t\n<div class=\"socials card__socials\">\n\t<ul>\n\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/twitter.com\/getmesa\" target=\"_blank\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/twitter-icon.svg\" class=\"attachment-small size-small\" alt=\"icon: twitter\" \/>\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/www.youtube.com\/@getmesa\" target=\"_blank\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/youtube-icon.svg\" class=\"attachment-small size-small\" alt=\"icon: youtube\" \/>\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/company\/9754608\/\" target=\"_blank\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.getmesa.com/blog\/wp-content\/uploads\/linkedin-icon.svg\" class=\"attachment-small size-small\" alt=\"linkedin icon\" \/>\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t<\/ul>\n<\/div><!-- \/.socials -->\n<\/div><!-- \/.card-next-steps -->\n","protected":false},"excerpt":{"rendered":"<p>\u2744\ufe0f\u2764\ufe0f Love is in the air\u2014and so are smarter automations! Welcome to the February edition of MESA Field Notes. This&#8230;<\/p>\n","protected":false},"author":2,"featured_media":10051,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[271],"tags":[],"class_list":["post-12930","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Field Notes Vol. 2-2025 - MESA<\/title>\n<meta name=\"description\" content=\"\u2744\ufe0f\u2764\ufe0f Love is in the air\u2014and so are smarter automations! Welcome to the February edition of MESA Field Notes. 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