{"id":12686,"date":"2025-02-03T07:00:00","date_gmt":"2025-02-03T07:00:00","guid":{"rendered":"https:\/\/www.getmesa.com/blog\/?p=12686"},"modified":"2025-05-19T17:03:19","modified_gmt":"2025-05-19T17:03:19","slug":"field-notes-vol-1-2025","status":"publish","type":"post","link":"https:\/\/www.getmesa.com/blog\/field-notes-vol-1-2025\/","title":{"rendered":"Field Notes Vol. 1-2025"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">\u2744\ufe0f\u2728 Welcome to the first MESA Field Notes of the new year! This January, our team has been hard at work delivering fresh updates, smarter automations, and seamless improvements to help you start the year strong. No fluff\u2014just the tools you need to keep things running smoothly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here\u2019s what\u2019s new this month:<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_83 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents:<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.getmesa.com/blog\/field-notes-vol-1-2025\/#Featured-automation-Weekly-Ticket-Summary-for-Gorgias\" >Featured automation: Weekly Ticket Summary for Gorgias<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.getmesa.com/blog\/field-notes-vol-1-2025\/#3-new-Discord-workflows\" >3 new Discord workflows<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.getmesa.com/blog\/field-notes-vol-1-2025\/#5-new-templates\" >5 new templates<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.getmesa.com/blog\/field-notes-vol-1-2025\/#%F0%9F%8E%B5-Playlist-Dealers-Choice\" >\ud83c\udfb5 Playlist: Dealer&#8217;s Choice<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"h-featured-automation-weekly-ticket-summary-for-gorgias\"><span class=\"ez-toc-section\" id=\"Featured-automation-Weekly-Ticket-Summary-for-Gorgias\"><\/span>Featured automation: Weekly Ticket Summary for Gorgias <span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This automation takes the hassle out of tracking closed support tickets in <a href=\"https:\/\/www.getmesa.com\/apps\/gorgias\/integrate\">Gorgias<\/a>. Every time a ticket is resolved, it\u2019s saved to a database automatically\u2014no manual logging needed. At the end of the week, you\u2019ll get a summary of all closed tickets in one place, so you can stay on top of support trends without digging through past conversations. Simple, hands-free, and one less thing to worry about.<\/p>\n\n\n<div class=\"mesa-template-backend frontend-hidden\">\n    <p><strong>MESA Template ID<\/strong><\/p>\n    <p>save-closed-gorgias-support-tickets-database<\/p>\n<\/div>\n\n<div class=\"mesa-template\" data-template=\"save-closed-gorgias-support-tickets-database\"><\/div>\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\t\t<style>.mesa-template-backend {\n    background: rgba(139, 139, 150, 0.1);\n    padding: 22px;\n}\n\n.mesa-template-backend h5,\n.mesa-template-backend p {\n    margin: 0 0 5px;\n}\n\n.mesa-template-backend p {\n    font-size: 16px;\n}\n\n.mesa-template-backend p:last-child {\n    display: inline-block;\n    background: #fff;\n    padding: 5px 10px;\n}\n\n.mesa-template-backend p strong {\n    font-size: 12px;\n}<\/style>\n\t\t\n\n<div class=\"mesa-template-backend frontend-hidden\">\n    <p><strong>MESA Template ID<\/strong><\/p>\n    <p>weekly-summary-closed-gorgias-support-tickets<\/p>\n<\/div>\n\n<div class=\"mesa-template\" data-template=\"weekly-summary-closed-gorgias-support-tickets\"><\/div>\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-3-new-discord-workflows\"><span class=\"ez-toc-section\" id=\"3-new-Discord-workflows\"><\/span>3 new Discord workflows<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These automations keep your team in the loop by sending important Shopify updates straight to <a href=\"https:\/\/www.getmesa.com\/apps\/discord\/integrate\">Discord<\/a>. Get instant alerts when a product goes out of stock, inventory runs low, or a high-risk order comes in\u2014so you can take action fast without constantly checking Shopify.<\/p>\n\n\n<div class=\"mesa-template-backend frontend-hidden\">\n    <p><strong>MESA Template ID<\/strong><\/p>\n    <p>shopify-stockout-discord-message<\/p>\n<\/div>\n\n<div class=\"mesa-template\" data-template=\"shopify-stockout-discord-message\"><\/div>\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"mesa-template-backend frontend-hidden\">\n    <p><strong>MESA Template ID<\/strong><\/p>\n    <p>discord-messages-for-shopify-stock-levels<\/p>\n<\/div>\n\n<div class=\"mesa-template\" data-template=\"discord-messages-for-shopify-stock-levels\"><\/div>\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"mesa-template-backend frontend-hidden\">\n    <p><strong>MESA Template ID<\/strong><\/p>\n    <p>send-high-risk-shopify-orders-message-to-discord<\/p>\n<\/div>\n\n<div class=\"mesa-template\" data-template=\"send-high-risk-shopify-orders-message-to-discord\"><\/div>\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-5-new-templates\"><span class=\"ez-toc-section\" id=\"5-new-templates\"><\/span>5 new templates<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">New year, new <a href=\"https:\/\/www.getmesa.com\/templates\">automations<\/a>! <\/p>\n\n\n<div class=\"mesa-template-backend frontend-hidden\">\n    <p><strong>MESA Template ID<\/strong><\/p>\n    <p>auto-create-katana-sales-order-from-square<\/p>\n<\/div>\n\n<div class=\"mesa-template\" data-template=\"auto-create-katana-sales-order-from-square\"><\/div>\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"mesa-template-backend frontend-hidden\">\n    <p><strong>MESA Template ID<\/strong><\/p>\n    <p>competitor-price-monitoring-slack-notification<\/p>\n<\/div>\n\n<div class=\"mesa-template\" data-template=\"competitor-price-monitoring-slack-notification\"><\/div>\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"mesa-template-backend frontend-hidden\">\n    <p><strong>MESA Template ID<\/strong><\/p>\n    <p>shopify-fulfillment-status-updates-to-klaviyo<\/p>\n<\/div>\n\n<div class=\"mesa-template\" data-template=\"shopify-fulfillment-status-updates-to-klaviyo\"><\/div>\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"mesa-template-backend frontend-hidden\">\n    <p><strong>MESA Template ID<\/strong><\/p>\n    <p>shopify-location-specific-inventory-alerts<\/p>\n<\/div>\n\n<div class=\"mesa-template\" data-template=\"shopify-location-specific-inventory-alerts\"><\/div>\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"mesa-template-backend frontend-hidden\">\n    <p><strong>MESA Template ID<\/strong><\/p>\n    <p>create-shopify-product-tags-from-sku-patterns<\/p>\n<\/div>\n\n<div class=\"mesa-template\" data-template=\"create-shopify-product-tags-from-sku-patterns\"><\/div>\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-playlist-dealer-s-choice\"><span class=\"ez-toc-section\" id=\"%F0%9F%8E%B5-Playlist-Dealers-Choice\"><\/span>\ud83c\udfb5 Playlist: Dealer&#8217;s Choice<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Let&#8217;s get these 2025 ecomm stacks! Here&#8217;s your January playlist.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-spotify wp-block-embed-spotify wp-embed-aspect-21-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Spotify Embed: ShopPad Jan &amp;apos;25 Playlist\" style=\"border-radius: 12px\" width=\"100%\" height=\"352\" frameborder=\"0\" allowfullscreen allow=\"autoplay; clipboard-write; encrypted-media; fullscreen; picture-in-picture\" loading=\"lazy\" src=\"https:\/\/open.spotify.com\/embed\/playlist\/246eE1E4jA1SwcpnKmnmYJ?si=d431eb984a754413&#038;utm_source=oembed\"><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>\u2744\ufe0f\u2728 Welcome to the first MESA Field Notes of the new year! This January, our team has been hard at&#8230;<\/p>\n","protected":false},"author":2,"featured_media":10051,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[271],"tags":[],"class_list":["post-12686","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Field Notes Vol. 1-2025 - MESA<\/title>\n<meta name=\"description\" content=\"\u2744\ufe0f\u2728 Welcome to the first MESA Field Notes of the new year! 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