Tracktor is a Shopify App that improves your post-purchase experience, turning first-time buyers into loyal customers while lowering your support costs. Tracktor provides your customers with a transparent view of where their order is from payment to delivery by placing an order tracking page right on your website.
Now that Tracktor is connected to Mesa, you can start an automation whenever the status of an order or fulfillment changes. This means, for instance, you can now run workflows that email customers when orders are delivered to their doorstep or get delayed. You could also run a workflow that sends an SMS text message to customers each time their order status is updated.
Workflows within Mesa can now also change order an order's status in Tracktor. For example, Mesa can update a custom status to “In Preparation” when a made-to-order item is purchased.
Get Started with Tracktor and Mesa
Follow these simple instructions to get connected in a matter of minutes:
- Install Mesa on your Shopify store
- Sign up for Tracktor, if you don’t already have an account
- You can jump straight into Mesa’s visual builder
- Or jumpstart your automation using a pre-made template