Shopify Flow + Returnly
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Make integrations that help your business operate in more competitive ways.

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Shopify Flow Icon returnly logo icon Shopify Flow to Returnly integration

How does Returnly work with Shopify Flow?

With Shopify Flow and Returnly connected, you can get more accomplished so your business can thrive.

  • Effortless Return Management

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    By integrating Returnly, you offer your customers a seamless return portal. They can quickly file for a return, choose the reason, and print out the return label. It's a hassle-free process that encourages customers to shop with confidence.

  • Real-Time Return Tracking

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    Keep your customers informed by providing real-time status updates on their returns. Whether their item is in transit or the refund is processed, clear communication builds trust and keeps customers coming back.

  • Instant Refunds and Store Credits

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    Through Returnly, you can offer instant refunds or store credits even before you've received the returned product. It's a show of good faith that enhances customer satisfaction and can encourage immediate repurchasing.

  • Smart Return Insights

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    Analyze the reasons behind returns and understand patterns that might be indicative of product issues or misalignments in customer expectations. These insights help you make informed decisions about product improvements, descriptions, and imagery.

  • Customized Return Policy

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    Tailor the return policies based on product types, customer location, or other specific criteria. By having clear, transparent, and customizable return policies, you can minimize abuse while ensuring genuine customers feel supported.

How to connect Shopify Flow to Returnly

Time needed: 3 minutes.

Connecting Shopify Flow to Returnly has never been easier. With MESA, making complex integrations between Shopify Flow and Returnly only takes a few minutes.

  1. Included
    First, create a new workflow in MESA.

    Workflows are simply the steps of an automation that runs automatically.

  2. Included
    Next, pick one of the apps as a trigger step.

    This is what kicks off your automation to run automatically.

  3. Included
    Then, choose an action step from another app.

    This is the "ah-ha" moment you've been waiting for...

  4. Included
    Lastly, personalize the data being sent from one app to another.

    Use the various fields to personalize your workflow.

  5. Included

    Just turn on this Shopify Flow to Returnly workflow and MESA will start doing this work for you.

Supported Shopify Flow & Returnly workflow steps:

Then, make your workflow do this...

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    Trigger a Flow Workflow
    Send an event action to a workflow in Shopify Flow
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    List Return
    Obtain a list of returns.
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    Retrieve Return
    Grab all details about the return.
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    Create Refund
    Create a new refund.
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    Authorize Return
    Transition a return to authorized status.
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    Deliver Return
    Transition a return to one of the delivered statuses: delivered or delivered late.
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    Store Return Drop-Off
    Set the return to delivered status if the shopper has presented the original item/s in a physical drop-off location.
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    Refund Externally Return
    Indicate that a return has been refunded externally.
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    Cancel Return
    Cancel a return which is not under the following statuses: refunded, refunded externally, pending refund, canceled, canceled by shopper or canceled by merchant
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    Update Return Notes
    Modify a return's notes.
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    Set Return Alert
    Establish a return alert.
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    Delete Return Alert
    Remove a return alert.

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