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Send a Delighted NPS survey to a customer after they place an order

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Measuring your net promoter score (NPS) provides many rewards. Not only is it a solid criterion of your store’s product and service quality, but it can help you identify potential brand advocates. This template will send a Delighted NPS survey to a customer five days after they make a Shopify purchase.

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Here's how this template works:

Step 1. Every time this happens:

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A Shopify order is created

Step 2. Then do this:

Delay by 5 days

Step 3. Then do this:

Image
Send NPS email to the customer

Done!

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