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Send a Delighted NPS survey to a customer after they place an order

Shopify to Delighted Automation Template

Measuring your net promoter score (NPS) provides many rewards. Not only is it a solid criteria of your store’s product and service quality, but it can help you identify potential brand advocates. Automatically send your customers a NPS survey after their purchase and gather feedback on their experience.

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Here's how this template works:

Step 1: Everyt time this happens:

Shopify logo
A Shopify order is created

Step 2: Then do this:

Delay by 5 days

Step 3: Then do this:

Send NPS email to the customer